Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Description
We have a Head Teller position open! Are you ready to work with CCFBank’s customers assisting with their financial needs by processing deposits? You will be responsible for providing superior customer service and expanding relationships to Make More Possible for our customers. As a Head Teller you will provide leadership, training and support to tellers and other colleagues and customers of the Bank. Our Head Tellers are passionate about our customers!
At CCFBank we are in the business of Making More Possible by delivering exceptional customer experiences every interaction, every day! We strive to be the bank our communities trust to Make More Possible.
You’ll find purpose in your work at CCFBank. But you’ll also find great benefits and a place filled with respectful, caring people. We want our employees to enjoy good work-life balance and earn a great living wage. CCF provides the training and development tools needed to excel at your job and move up to your next opportunity!
Who’s right for the job?
A people person. Someone who is enjoys helping others. Someone who is compelled to go above and beyond.
Must haves:
Are you ready to Make More Possible for a fast-growing company that promotes innovative thinking? This is the opportunity for you! What are you waiting for?
Apply online at ccf.us
In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans. We recognize our colleague’s individual talents and unique perspectives to continue to Make More Possible.