Head Teller jobs in Massachusetts

Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Head teller
  • Rockland Federal Credit Union
  • Rockland, MA FULL_TIME
  • Head Teller- Rockland

    Rockland Federal Credit Union is looking for an outgoing, friendly, service-focused leader to join our team in Rockland. If you enjoy working with people and have teller experience, this could be the position for you!

    About RFCU

    At RFCU, we are committed to member service. Our Rockland branch has been a fixture of the community for over 60 years. We know that our success relies on our dedicated employees and their commitment to our members.

    With 8 branch locations and over 11 back-office departments, career growth potential is unlimited.

    A day in the life as a Head Teller

    Working on our Rockland teller line will put you face-to-face with our members. In addition to providing support to the teller line, supervisory tasks are also included within the Head Teller role.

    As a first point of contact, you'll have the opportunity to develop relationships with the members and they will come to trust you.

    As a Head Teller, you may assist with coverage at other area branches as needed. It's a great way to get to know co-workers you may otherwise never meet! At RFCU we pride ourselves in setting you up for success with on-the-job training and an introductory period for plenty of feedback and coaching.

    The Head Teller position requires a high school diploma or equivalent, two years of teller experience, current knowledge of financial products / services and ability to engage members in discussing their financial needs.

    Demonstrated supervisory / leadership skills. Strong communication and accuracy skills. Positive / professional demeanor.

    Effective in a fast-paced environment. Proficiency with PC and financial software systems. Able to lift up to 50 pounds and stand for long periods.

    Work Schedule and Benefits

    As a Head Teller, you will work a 40-hour, full-time schedule that includes extended hours on Thursday and Friday, and a half-day every other Saturday.

    Here's a sample schedule :

    Week 1 Week 2

    Monday 7 : 30am - 4 : 30pm 8 : 30am - 5 : 00pm

    Tuesday 7 : 30am - 5 : 00pm 8 : 30am - 5 : 00pm

    Wednesday OFF 8 : 00am - 4 : 30pm

    Thursday 7 : 30am - 4 : 00pm 10 : 00am - 6 : 30pm

    Friday 8 : 00am - 6 : 00pm 7 : 30am - 4 : 00pm

    Saturday 7 : 30am - 1 : 30pm OFF

    RFCU offers a full benefit package offering coverage the first day of employment, including Blue Cross Blue Shield medical benefits, dental benefits, 401k with company match and profit sharing potential, flexible health and dependent care plans and life, AD&D and LTD insurances.

    We also offer a generous and flexible tuition reimbursement program. PTO is offered to assist our employees in taking care and relaxing with family and friends.

    Are you ready to apply?

    If this sounds like what you are looking for then the next step is to apply! You will need to upload your resume and answer a few basic questions.

    Our Human Resources team will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone interview with Human Resources, followed by an in-person interview with the hiring manager for qualified candidates.

    At that point if we are the right fit for each other, you will move to the final steps of references, credit and background check.

    Apply today and join our team!

    Job Posted by ApplicantPro

    Last updated : 2024-04-24

  • Just Posted

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Head Teller, Rockland MA
  • Rockland Federal Credit Union
  • Rockland, MA FULL_TIME
  • Head Teller- Rockland Salary Range: $20.22 - $29.28 Rockland Federal Credit Union is looking for an outgoing, friendly, service-focused leader to join our team in Rockland. If you enjoy working with p...
  • 10 Days Ago

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Head Teller - Orleans
  • FIRST CITIZENS FEDERAL MASTER
  • Orleans, MA OTHER
  • Job Details Job Location: Cape Cod - Orleans Branch - Orleans, MA Position Type: Full Time Salary Range: Undisclosed DescriptionWho We Need We’re looking for someone with positive vibes, and a willing...
  • 1 Month Ago

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Head Teller II (FT) - Arnold Street Branch
  • Westfield Bank
  • Westfield, MA FULL_TIME
  • Position: Head Teller II Department: Arnold Street BranchJob Status: Full-Time FLSA Status: Non-Exempt Grade: 8 Reports to: Branch Manager Amount of Travel Required: Local Travel as Needed Positions S...
  • 22 Days Ago

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Head Start: Preschool Teacher
  • Holyoke-Chicopee-Springfield Head Start
  • Springfield, MA FULL_TIME
  • A STRONG COMMITMENT TO QUALITY EARLY EDUCATION PROGRAMS Celebrating over 50 years of quality services for children and families! SIGN ON BONUS = $1,000.00 All positions require experience with and sen...
  • 22 Days Ago

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Worcester Head Start Family Service Advocate
  • Worcester Head Start
  • Worcester, MA FULL_TIME
  • The Worcester Child Development Head Start Program is seeking a reliable and responsible candidate for the position of Family Service Advocate. This position is 40 hours per week Monday- Friday for th...
  • 2 Days Ago

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Resource Specialist (Head Teller)
  • First Guaranty Bank
  • Denham Springs, LA
  • Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees a...
  • 4/25/2024 12:00:00 AM

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Head Teller Norco Branch- On Site
  • Citigroup
  • Norco, CA
  • The Head Teller is an entry-level position responsible for executing day-to-day banking activities, including the delive...
  • 4/24/2024 12:00:00 AM

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Head Teller
  • CCFBank
  • Rice Lake, WI
  • Are you a passionate, honest, and committed individual? We may have a position that excites you! At CCFBank we are in th...
  • 4/23/2024 12:00:00 AM

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Resource Specialist (Head Teller)
  • First Guaranty Bancshares, Inc.
  • Denham Springs, LA
  • Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees a...
  • 4/23/2024 12:00:00 AM

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Head Teller
  • The Bank of Princeton
  • Chesterfield, NJ
  • Job Description Job Description The Bank of Princeton has exciting career opportunities! Our goal to hire and retain tal...
  • 4/22/2024 12:00:00 AM

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Head Teller
  • Peoples National Bank
  • Marion, IL
  • Job Description Job Description Peoples National Bank is seeking a highly motivated, customer service oriented individua...
  • 4/22/2024 12:00:00 AM

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Head Teller
  • Bethpage
  • Albertson, NY
  • Bethpage has a commitment to excellence and the highest standards of member service.Our values and beliefs are critical ...
  • 4/22/2024 12:00:00 AM

F
Resource Specialist (Head Teller)
  • First Guaranty Bank
  • Amite, LA
  • Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees a...
  • 4/22/2024 12:00:00 AM

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Head Teller jobs
$42,050 to $52,499

Head Teller in Albany, NY
Head tellers work where the tellers do- at all of the bank’s branches, whether they are in buildings of their own or grocery stores.
January 19, 2020
Head Teller in Baltimore, MD
A job as a Head Teller falls under the broader career category of First-Line Supervisors of Office and Administrative Support Workers.
February 12, 2020
Head Teller in Lima, OH
As business picks up, tellers can be rushed in an effort to serve clients the fastest way possible during rush time and are likely to make mistakes.  Many of our clients find they are paying a fairly significant amount of overtime annually for staff to track down errors.
November 28, 2019