Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
HEAD TELLER
Head Teller for a rapidly expanding community bank. Ideal candidate will be a high school graduate/GED with 12 months of retail banking supervisory experience. The company offers competitive pay and benefits as well as opportunity for advancement.
Job responsibilities:
Organizational responsibilities:
Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards and operational processes related to areas of responsibilities
Identifies areas of improvement and offers suggestions to improve efficiency and productivity
Keeps abreast of current changes in technology, processes and standards within the industry and areas of responsibility
Job type: Full Time
Job location: Lansing, Illinois
Qualifications: High School Diploma/GED or equivalent
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual preference or orientation or veteran status.