Head Teller jobs in Connecticut

Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

T
Teller
  • TD Bank
  • Stratford, CT FULL_TIME
  • Hours

    Pay Range

    $ - $ hourly

    Job Details

    The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex financial transactions.

    Job Requirements

    • Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
    • Conducts needs-based conversations and offers financial solutions to meet our Customers' needs
    • Makes quality referrals to appropriate partners
    • Responsible for meeting individual performance metrics
    • Responsible for making sound decisions and timely problem resolution
    • Resolves problems independently, escalating more difficult issues to management
    • Processes Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits
    • Balances Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs) / Teller Cash Recyclers (TCRs) as necessary
    • Adheres to safe deposit box procedures / operations and guidelines
    • Services both lobby and drive-thru Customers
    • Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
    • Accountable for ensuring confidential customer information is securely stored throughout the day
    • Understands the importance of and follows Dual Control
    • Ensures compliance with all regulations, policies and procedures such as Bank Secrecy Act and Patriot Act
    • Expected to complete all required in-classroom training and on-line training by established due dates
    • Follows all security and audit measures to minimize potential loss

    Qualifications

    • High school diploma or GED
    • 6 months related experience preferred
    • Superior Customer Service skills
    • General Math skills
    • Strong organizational skills
    • Detail-oriented
    • Ability to function in a fast-paced and changing environment
    • Excellent communication skills with ability to be concise, clear and consistent

    Company Overview

    Our Values

    At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and behaviors.

    In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

    No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career, and be part of our caring and inclusive culture.

    Making Your Well-being a Priority

    A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars physical, financial, social and mental / emotional.

    In addition, we champion a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth.

    Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.

    Our Total Rewards Package

    Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.

    Total Rewards at TD includes base salary and variable compensation / incentive awards (, eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

    How We Work

    At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team.

    Our teams work in one of three workplace models : hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the TD community to experience our culture of care.

    Who We Are

    TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores.

    Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

    More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

    We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

    TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

    As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

    Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

    Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals.

    As an organization, we keep growing and so will you.

    Inclusiveness

    At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.

    We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

    EOE / Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity.

    Accommodation

    If you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

    How We're Helping Make an Impact in Communities

    TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative.

    Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change : Financial Security, Vibrant Planet, Connected Communities, and Better Health.

    It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

    We look forward to hearing from you!

    Last updated : 2024-03-07

  • 18 Days Ago

W
Teller
  • WELLS FARGO BANK
  • East Hartford, CT FULL_TIME
  • Why Wells Fargo : Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balan...
  • 22 Days Ago

C
Teller
  • Citizens
  • Madison, CT FULL_TIME
  • Description Starting Salary : $17 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’r...
  • 23 Days Ago

W
Teller
  • WELLS FARGO BANK
  • Norwalk, CT FULL_TIME
  • Why Wells Fargo : Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balan...
  • Just Posted

N
Teller
  • Northeast Family Federal Credit Union
  • Manchester, CT FULL_TIME
  • Northeast Family Federal Credit Union in Manchester is seeking an energetic team player who enjoys helping people. Work for a financial institution that makes a difference in your local community and ...
  • 2 Days Ago

T
Teller
  • TD
  • North Branford, CT FULL_TIME
  • Hours 20 Hours Pay Range $20.50 $28.50 hourly Job Details The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex ...
  • 3 Days Ago

T
Head Teller
  • The Bank of Princeton
  • Chesterfield, NJ
  • Job Description Job Description The Bank of Princeton has exciting career opportunities! Our goal to hire and retain tal...
  • 3/28/2024 12:00:00 AM

F
Resource Specialist (Head Teller)
  • First Guaranty Bank
  • Amite, LA
  • Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees a...
  • 3/28/2024 12:00:00 AM

T
Head Teller - Clifton Park, NY
  • Trustco
  • Clifton Park, NY
  • EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for ...
  • 3/28/2024 12:00:00 AM

T
Head Teller - Amsterdam, NY
  • Trustco
  • Amsterdam, NY
  • EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for ...
  • 3/27/2024 12:00:00 AM

T
Head Teller - Guilderland, NY
  • Trustco
  • Schenectady, NY
  • EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for ...
  • 3/27/2024 12:00:00 AM

T
Head Teller - Latham Branch, NY
  • Trustco
  • Latham, NY
  • EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for ...
  • 3/27/2024 12:00:00 AM

D
Head Teller - Bronx Branch
  • Dime Community Bank
  • Bronx, NY
  • Summary: The Dime Community Bank Head Teller will be responsible for providing guidance, supervision, and support for ne...
  • 3/24/2024 12:00:00 AM

M
Assistant Head Teller - Store Supervisor
  • Myrepublicbank
  • Philadelphia, PA
  • ** Assistant Head Teller - Store Supervisor** **Job Category****:** Customer Service **Requisition Number****:** ASSIS00...
  • 3/24/2024 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Head Teller jobs
$41,535 to $51,858

Head Teller in Albany, NY
Head tellers work where the tellers do- at all of the bank’s branches, whether they are in buildings of their own or grocery stores.
January 19, 2020
Head Teller in Baltimore, MD
A job as a Head Teller falls under the broader career category of First-Line Supervisors of Office and Administrative Support Workers.
February 12, 2020
Head Teller in Lima, OH
As business picks up, tellers can be rushed in an effort to serve clients the fastest way possible during rush time and are likely to make mistakes.  Many of our clients find they are paying a fairly significant amount of overtime annually for staff to track down errors.
November 28, 2019