Head Nurse - Quality Improvement - Home Care develops and implements various activities to improve overall quality of organization. Participates in and serves as a resource to quality improvement committees. Being a Head Nurse - Quality Improvement - Home Care tracks and analyzes trends and outcome reports and advises management on areas to improve upon. May be responsible to ensure all institute or government regulations are adhered to. Additionally, Head Nurse - Quality Improvement - Home Care requires a bachelor's degree. Typically reports to top management. The Head Nurse - Quality Improvement - Home Care supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Head Nurse - Quality Improvement - Home Care typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
The 988 Call Center is a crisis call center that responds to calls, chats, and texts from individuals experiencing mental health and/or substance use crises. This call center is connected to the BH Link The states walk-in behavioral health crisis center that serves Rhode Islanders statewide. The services provided through the call center and walk-in center emphasize client-centered care in the least restrictive possible settings.
The 988 Quality Improvement Assistant will be responsible for call center quality improvement efforts. Individual will review contact documentation, identify trends in data collected, and recommend adjustments for adherence to funder and organization QA standards. The 988 Quality Improvement Assistant will work onsite at BH Link, 36hrs a week. This position will be reporting to 988 Call Center Manager.
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About Us
Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.
Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.
Military friendly employer!