Hard Count Supervisor - Casino jobs in Massachusetts

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Responsible for fostering a fun environment
• Responsible for being a gracious host to all guests and co-workers
• Responsible for promoting a positive influence in the community and participating in company-sponsored events
• Efficiently assists and explains pari-mutuel and racing operations
• Assist Managers with all aspects of Racings operations including monitoring of simulcast, pari-mutuels and timing/photo finish
• Ensure compliance to company policies and procedures, regulatory requirements or restrictions, and any Union collective bargaining agreement.
• Must be knowledgeable on rules and regulations of The Massachusetts Racing Commission
• Create and maintain an environment of mutual and reciprocal trust, respect and confidence within the department and when dealing with internal/external guests
• Reward, recognize, coach and counsel department employees
• Maintain accurate and timely documentation of employee performance and department incidents
• Must be available to work for any training, schooling, racing or qualifying hours
• Adhere to all Corporate and local policies, procedures, and operating guidelines

BRING US YOUR BEST.

• Must have an outgoing, energetic and enthusiastic attitude
• Must enjoy hosting others
• Must be comfortable initiating conversations and creating a fun environment with our guests
• High school diploma or equivalent
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Must meet professional appearance standards as prescribed by company policy
• Ability to read, analyze, and interpret routine business documents. 
• Ability to respond effectively to sensitive inquiries or complaints. 
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.  
• Knowledge of pari-mutuel operations
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer