Hard Count Supervisor - Casino jobs in Alabama

Hard Count Supervisor - Casino supervises hard count personnel and activities. Verifies calculations and transfers coins to the casino vault. Being a Hard Count Supervisor - Casino maintains count room equipment. Prepares work schedules and maintains proper staffing. Additionally, Hard Count Supervisor - Casino ensures the integrity of the hard count and compliance with gaming regulations. May require a high school diploma or its equivalent. Typically reports to a manager. The Hard Count Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Hard Count Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino
  • Wind Creek Hospitality
  • Wetumpka, AL FULL_TIME
  • SHIFT : 4 : 30 PM - 1 : 00 AM

    Shifts can vary based on needs.

    Job Overview :

    It is the primary responsibility of the Casino Concierge to assist in the creation of guest loyalty by providing unparalleled guest service while enthusiastically promoting the Wind Creek Rewards program.

    This position will ensure the delivery and execution of service excellence to internal and external guests and foster a culture that is passionate about delivering world-class guest service.

    All duties are performed in accordance with the departmental and property policies, practices, and procedures, as well as within the framework and intent of the Purpose.

    Purpose :

    Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

    Value System :

    Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.

    The resulting creation of wealth will grow opportunities for all.

    Duties and Responsibilities :

    • Greet guests on phone and in person, establish rapport and provide excellent service by answering questions, resolving disputes and answering guest requests to encourage VIP growth
    • Issue complimentaries based on specific casino guidelines for levels of play and as requested by Casino Marketing team and Management
    • Coordinate special requests and reservations as needed with Casino Marketing team, department representatives and outside vendors for VIP level guests
    • Utilize software applications / systems to maximum effectiveness
    • Assist in the execution of VIP promotions and special events; assist in the execution of floor promotions and special events as needed
    • Explain the advantages of rated play and encourage the use of the Wind Creek Rewards program; inform new prospects about Rewards benefits
    • Know player preferences and provide personalized service; anticipate and provide for VIP guest needs in advance of request in conjunction with the Casino Host team
    • Identify new VIP's to the Casino Marketing team to assist in building relationships
    • Be a participating team member by providing input and suggestions, volunteering and being involved in projects, committees, and task forces
    • Be proactive with incidents and issues, ensuring resolution with team members and guests
    • Maintain high standards of courtesy, hospitality, friendliness and professionalism; consistently demonstrate superior guest service skills
    • Adhere to regulatory, departmental and company policies in an ethical manner
    • Teamwork : Collaborates with Casino Marketing and all support departments to ensure player satisfaction. Communicates relevant information to team members and management to maintain consistency
    • Maintains confidentiality of all player accounts and company information
    • Other duties as assigned
    • Last updated : 2024-03-22

  • 4 Days Ago

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Beverage Supervisor
  • Wind Creek Casino & Hotel Wetumpka
  • Wetumpka, AL FULL_TIME
  • Shift Hours 545pm 215am Job Overview The Bartender shall mix and serve alcoholic and nonalcoholic drinks to customers seated at Gaming Machines or bar areas throughout the gaming facilities Purpose Ou...
  • 3 Days Ago

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Soft Count Attendant
  • Wind Creek Hospitality
  • Wetumpka, AL FULL_TIME
  • Shift is 3am-11:30am Job Overview: The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling currency transactions...
  • 22 Days Ago

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Outside Sales Representative
  • Hard Rock Stone & Tile
  • Semmes, AL FULL_TIME
  • Seeking an experienced salesperson for high volume granite countertop, flooring and cabinet sales. Must be able to seek out new clients, manage selection process and information gathering. Detail orie...
  • 20 Days Ago

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Teacher for the Deaf or Hard of Hearing (TDHH) Job Opening
  • Sunbelt Staffing
  • Trussville, AL FULL_TIME
  • Minimum 1 years deaf & hard of hearing experience required. Sunbelt staffing is currently hiring a special education teacher specificallyfor the deaf/ hard of hearing. This is a full time position loc...
  • 1 Month Ago

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Supervisor
  • Motus
  • Lincoln, AL FULL_TIME
  • Position Title : Process Supervisor Reports to : Maplewood Operations We have an exciting opportunity for a problem solver, a change agent who is excited about taking Motus to the NEXT level. The Proc...
  • 18 Days Ago

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Juvenile Supervision Officer
  • Collin County
  • McKinney, TX
  • This position works a unique schedule of 12-hour shifts that provides 3 to 4 days off in a row every week. Starting at $...
  • 3/28/2024 12:00:00 AM

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Juvenile Supervision Officer
  • Midland County, TX
  • Midland, TX
  • Salary : $44,294.76 Annually Location : Midland, TX Job Type: Full-Time Job Number: 2019-00273 Department: Juvenile Dete...
  • 3/28/2024 12:00:00 AM

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Community Manager - Overlook Apartments
  • Asset Living
  • Palestine, TX
  • Company Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities na...
  • 3/28/2024 12:00:00 AM

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Community Supervision Officer I
  • Georgia Department of Community Supervision
  • Marietta, GA
  • Are you looking for an opportunity to make a difference in your community? Do you want to make a lasting impact on a per...
  • 3/27/2024 12:00:00 AM

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Assistant Community Manager - Canton Overlook
  • Humphrey Management
  • Baltimore, MD
  • We welcome applications from professionals in the hospitality, retail, restaurant, and construction industries. Humphrey...
  • 3/27/2024 12:00:00 AM

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Food Service Coordinator-FT supervisory role
  • Fresh Thyme
  • Food Service Coordinator-FT supervisory role page is loaded **Food Service Coordinator-FT supervisory role** **Food Serv...
  • 3/26/2024 12:00:00 AM

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Overlook Day Camp Counselor
  • Manheim Township
  • Lancaster, PA
  • Overlook Day Camp Counselor Department: Recreation Reports To: Youth Program Manager Supervisory Responsibilities: No Sa...
  • 3/24/2024 12:00:00 AM

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RN PD ED OVERLOOK
  • Atlantic Health System
  • Summit, NJ
  • Job Description Responsible for working with other healthcare professionals to help treat patients with various injuries...
  • 3/24/2024 12:00:00 AM

Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state. Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hard Count Supervisor - Casino jobs
$35,389 to $45,595