HRIS Manager manages and oversees an organization's Human Resources Information Systems (HRIS). Develops, implements, and modifies software and hardware requirements based on changing business requirements. Being a HRIS Manager maintains internal database files and tables, and develops custom reports to meet the requirements of company management and staff. Provides the necessary training to meet end users needs. Additionally, HRIS Manager typically requires a bachelor's degree or its equivalent. Typically reports to Director. The HRIS Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a HRIS Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
About this Role:
Join our dynamic, fast-paced start-up environment as an HRIS Account Manager at BerniePortal. In this crucial role, you'll be instrumental in supporting small to midsize employers using our innovative HR and payroll SaaS application, BerniePortal. Your contribution will not only impact our clients directly but also play a significant role in our company's growth evolution as we are growing quickly. This is an opportunity to be part of an evolving role in a company where your work truly makes a difference.
Compensation and Benefits
The first-year target compensation for this role is $60,320.
Non-exempt
Full health and ancillary benefits after completion of the probationary period
Employer-paid Life, Short-Term, and Long-Term Disability insurance
401(k) with employer contribution (eligible after one year)
Generous 12 weeks of paid parental leave
Opportunities for professional development and growth
What will you do in this role?
Build and maintain strong relationships and contact with clients after their HR feature implementation has been completed.
Leverage our state-of-the-art technology to continue to streamline client HR processes.
Regular collaboration with third-party administrators and internal teams. Continuously stay connected with our third-party administrators.
Maintain accurate and detailed records of all clients and activities in our CRM to track and organize our work.
Provide exceptional customer service by promptly responding to inquiries and resolving technical issues through various communication channels.
Proactively identify and implement improvements in customer support processes.
What does the company do?
BerniePortal is an all-in-one Payroll/HR/Benefits system for employers with between 10 and 200 employees. Supported by benefit brokerages across the United States, HR leaders who choose BerniePortal get a truly all-in-one system that saves them a lot of time, which they can use to foster a good place to work. Our product saves our HR customers time and our content helps them use that time savings to foster a good place to work.
Is now a good time to join BerniePortal?
YES, recent industry events have created an enormous opportunity for BerniePortal to become a leading SaaS application for employers' HR needs. Whoever is ultimately selected for this role will be walking into an incredible career opportunity with a company that is poised to grow rapidly. There will be high expectations, but also the potential for high rewards and growth.
Ideal Candidate
The ideal candidate has 1-3 years working in payroll administration and customer support. The right person for this role will have experience using payroll software, providing guidance on features, and troubleshooting any issues they may encounter. This person should also have a demonstrated ability to maintain and grow relationships with clients.
Is this job on-site?
Yes, this role is based in our vibrant office, where we work together five days a week. At BerniePortal, we highly value in-person interactions that foster strong team dynamics, facilitate effective coaching, and nurture professional growth. We believe that spontaneous conversations, collaborative projects, and the overall energy of an office environment are irreplaceable catalysts for personal and professional development.
In addition to our commitment to in-office collaboration, we offer a generous PTO policy to support work-life balance. We understand the importance of time off for relaxation, personal pursuits, and spending time with friends and family. Our PTO policy is designed to provide ample opportunity for you to recharge and return to work refreshed and energized.
Our office culture is dynamic, supportive, and inclusive, making it a place where you can thrive professionally and personally.