HR Service Center Representative jobs in West Covina, CA

E
Customer Service Representative - Call Center
  • East Valley Community Health Center Inc.
  • West Covina, CA FULL_TIME
  • Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) whose services include providing personalized, affordable, high-quality medical, dental, vision, and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the healthcare needs of uninsured and underserved individuals and families throughout our 8 health center locations.

    Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.

    Customer Service Representatives within the Call Center provide excellent customer service to all callers while enhancing the caller’s experience by ensuring timely and accurate caller support. This position will answer calls, route calls to the appropriate team member, and schedule and confirm appointments.

    Essential Position Functions and Duties:

    • Promptly answers all incoming calls, providing high-level customer support with a smile.
    • Provides exceptional customer service on a continual basis to enhance the callers’ experience.
    • Assist in identifying the reason for calls and respond accordingly.
    • For all patient calls, confirm identify, and verify patients' current contact information including phone number and address.
    • Schedules, reschedules, confirms, and/or cancels appointments as requested by the patient. Makes every attempt to find an appointment that meets the patient's needs.
    • Record and relay messages to appropriate personnel.
    • Responsible for maintaining program logs, as assigned by the Clinic Manager or doctor.
    • Responsible for complying with HIPAA standards and observing strict patient confidentiality.
    • Conduct insurance verification.

    Qualifications:


    • High school diploma or equivalent.
    • Excellent customer service skills.
    • Must possess high level computer skills to include, keyboarding and basic Windows and accurate data entry.
    • Bilingual in English and Spanish higly preferred.
    • Exceptional patient relations and interpersonal skills required.
    • Ability to work well with diverse populations.
    • Experience in a healthcare setting is preferred, but not required.

    Benefits:

    East Valley offers a competitive salary, and a defined contribution retirement plan. You will also enjoy a work-life balance with paid time off and paid holidays throughout the year.

    Please apply to this position with your current resume.

    Principals only. Recruiters, please do not contact this job posting.

    EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

  • 2 Days Ago

A
Hr assistant
  • Abacus Service Corporation
  • Pasadena, CA FULL_TIME
  • Description : Performs a variety of clerical and technical support functions within Human Resources service Center. High-volume reception, phones and mail handling. Accept, process, screen and adminis...
  • 21 Days Ago

T
Customer Service Call Center Representative
  • The Achievable Foundation
  • Culver, CA FULL_TIME
  • Achievable Health is a nonprofit Federal Qualified Community Health Center whose mission is to provide high quality, integrated care to individuals with intellectual and developmental disabilities, th...
  • 1 Day Ago

M
Customer Service Call Center Representative
  • Maven Wise, LLC
  • Sylmar, CA FULL_TIME,TEMPORARY
  • Maven Wise, LLC is recruiting for a Customer Service Representative with heavy call center experience! This is a great opportunity to join a world class team for a medical devices organization special...
  • 1 Day Ago

E
Service Business Development Center Representative
  • Envision Motors
  • West Covina, CA PART_TIME,FULL_TIME
  • Position Responsibilities: Makes outbound phone calls on a daily basis for the purpose of promoting service, promotions, and products to gain new growth for the Service Business. Generates service app...
  • 6 Days Ago

M
Call Center Customer Service Representative
  • Maven Wise, LLC
  • Canyon, CA CONTRACTOR,TEMPORARY,FULL_TIME
  • Maven Wise, LLC is recruiting for a Customer Service Representative with heavy call center experience! This is a great opportunity to join a world class team for a medical devices organization special...
  • 7 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 HR Service Center Representative jobs found in West Covina, CA area

V
FT Customer Support Associate - Work From Home>
  • Vetcove
  • Baldwin Park, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, Dental, and Vision / 401k / Home offic...
  • 3/29/2024 12:00:00 AM

B
Customer Service Representative - Work From Home>
  • Beyond Finance
  • Hacienda Heights, CA
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental, and vision / PTO / 401k matching / C...
  • 3/29/2024 12:00:00 AM

V
FT Customer Support Associate - Work From Home>
  • Vetcove
  • Azusa, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, Dental, and Vision / 401k / Home offic...
  • 3/29/2024 12:00:00 AM

V
FT Customer Support Associate - Work From Home>
  • Vetcove
  • Duarte, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, Dental, and Vision / 401k / Home offic...
  • 3/29/2024 12:00:00 AM

L
FT Call Center Representative (Work From Home)>
  • Lap of Love
  • South El Monte, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match...
  • 3/29/2024 12:00:00 AM

V
FT Customer Support Associate - Work From Home>
  • Vetcove
  • South El Monte, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, Dental, and Vision / 401k / Home offic...
  • 3/29/2024 12:00:00 AM

E
GTS Senior Service Associate
  • East West Bank
  • El Monte, CA
  • Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and...
  • 3/28/2024 12:00:00 AM

L
FT Call Center Representative (Work From Home)>
  • Lap of Love
  • Baldwin Park, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match...
  • 3/27/2024 12:00:00 AM

West Covina is a city in Los Angeles County, California, located 19 miles (31 km) east of Downtown Los Angeles in the eastern San Gabriel Valley and is part of Greater Los Angeles. The population for the city was 106,098 at the 2010 census....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for HR Service Center Representative jobs
$51,872 to $69,954
West Covina, California area prices
were up 3.2% from a year ago

HR Service Center Representative in Richardson, TX
Communicate effectively with management team to convey information.
April 15, 2023
HR Service Center Representative in Union, NJ
Utilizes various resources to ensure that a complete and accurate answer is provided.
September 29, 2022
Demonstrate strong ability to effectively partner with other HR teams and operations.
March 05, 2023
Contribute to knowledge sharing within HR Service Center.
March 08, 2023
Meet established performance criteria and required service levels.
March 20, 2023
Collaborate with HRSC Managers to maintain ongoing relationship and a complete grasp on their processes and procedures.
April 20, 2023
Provide Shared Services support by responding to Associates and Management via email and/or phone regarding HR questions within 24 hours.
May 07, 2023
Stay informed of Company and department policies and procedures.
May 13, 2023
HR Service Center Representative
Assists with the maintenance of government postings at each worksite location.
February 21, 2023
Adheres to predetermined schedules and work standards.
April 27, 2023