HR Service Center Representative jobs in West Virginia
Recently Added HR Service Center Representative jobs
Engagement Center Representative
- Encova Service Corp
-
Virginia, WV
FULL_TIME
- The salary range for this job posting is $34,183.00 - $54,692.00 annually bonus benefits The above represents the salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, education, experience, and other job-related factors. Your recruiter can share more information about the specific salary range during the hiring process. This role will work in our Charleston, West Virginia office and upon being fully trained and proficient will have the option to work in office, hybrid or remote. The position will report to the Manager, Engagement Center. JOB OBJECTIVE: The Engagement Center Representative provides general or specific information to customers regarding claims, medical billing or policy related questions via telephone, email or chat interactions regarding Workers’ Compensation, Commercial and Personal Lines insurance. ESSENTIAL FUNCTIONS: Provides general or specific information to customers regarding claims, medical billing or policy related questions via telephone, email or chat interactions Analyzes information received from the customer, triages facts to determine what is being requested, and determines what action is to be taken Interact with other associates across the organization to answer questions, provide support or assist in problem resolution for customers and agents. Creates certificates of insurance for policyholders Enters or updates specific claim, policy and/or customer data into computer system Researches medical bill coding issues or pharmacy related issues Provide support to customers and agents while using the Encova Edge Portal Take payments from customers or assists customers with online payment portal OTHER FUNCTIONS: Other functions as needed KNOWLEDGE, SKILLS AND ABILITIES: Ability to provide excellent customer service to both external and internal customers Ability to work as a team member and perform based on established standards and expectations Ability to multi-task Must be detail-oriented Excellent written and oral communication skills Experience with Microsoft Products Utilize critical thinking skills Ability to work proficiently in multiple systems Ability to consistently exercise sound judgment Ability to effectively analyze and apply information High school diploma or equivalent required One year of previous full-time experience in customer service preferred, insurance experience within multi-line industry preferred This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons. Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company’s success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us to discover a work experience where your diverse ideas will be met with enthusiasm – where you can learn and grow to your fullest potential. What you can expect from us Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to: a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations. Encova Insurance is an EOE/E-Verify employer. We are providers of peace of mind Encova Insurance is built on a simple philosophy of delivering unparalleled service to our agents, policyholders and associates. Our dedication to service is matched only by our commitment to being a financially sound enterprise that will be there for our customers when they need us most. Encova combines the benefits of a national company with those of a community-based brick and mortar through our Main Street values and our trusted relationship with our independent agents. Dedicated to success Encova stands on the quality and training of our people. The initiative, innovation, problem-solving skills and abilities of our associates contribute to our continued growth and success. By recruiting exceptional people, we have formed a positive work environment that will stimulate, challenge and reward you. We recognize the individual performance of our associates with a progressive salary program and our generous benefits package that includes but is not limited to: a competitive 401(k) company match, wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Unique residence requirements are listed in each job posting, please review closely for details. Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Please see our current footprint above. Don't see the dream job you are looking for? Drop your name, email, phone number, and resume here.
- 14 Days Ago
Call Center Representative ( REMOTE )
- Jill's Commercial Cleaning Service
-
Charleston, WV
FULL_TIME
- We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complain...
- 17 Days Ago
HR Assistant
- Bruceton Farm Service, Inc.
-
Morgantown, WV
FULL_TIME
- Bruceton Farm Service, Inc. Corporate Office in Cheat Lake, WV is looking to hire a Human Resources Assistant for our HR team. Duties include, but are not limited to: Provides administrative Support f...
- 26 Days Ago
Welcome Center Customer Service Representative
- West Virginia Tourism Office
-
Falling Waters, WV
FULL_TIME
- FALLING WATERS, WV | POSTED 03/14/2024 The West Virginia Department of Tourism is seeking a Customer Service Representative for the West Virginia Welcome Center on Interstate 81 Southbound in Falling ...
- 1 Month Ago
CSR - Customer Service Representative
- InTouch Call Center
-
Inwood, WV
FULL_TIME
- Must be age 18, obtained high school diploma or GED.Customer service background.Customer Service Representatives must be personable and professional.Great phone etiquette, basic keyboarding and PC ski...
- 26 Days Ago
Customer Service Representative
- Wheeling Linen Service, Inc.
-
Wheeling, WV
FULL_TIME
- JOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers ...
- 19 Days Ago
HR Service Center Representative jobs at Popular Companies
Customer Service Center Rep - Part-Time
- Indiana Farm Bureau, Inc.
-
Indianapolis, IN
- ** Customer Service Center Rep - Part-Time** **Job Category****:** Marketing **Requisition Number****:** CUSTO03041 Show...
- 4/20/2024 12:00:00 AM
Customer Service Center Rep I
- Iteris, Inc.
-
Salem, OR
- **Customer Service Center Rep I** Salem, VA 24153, USA Req #103 Wednesday, January 12, 2022 The **Customer Service Cente...
- 4/20/2024 12:00:00 AM
Customer Service Center Representative II
- Eversource Energy
-
Manchester, NH
- Experience a **community** of support **Customer Service Center Representative II** 03/03/2022 **Locations** Manchester-...
- 4/20/2024 12:00:00 AM
Service Center Representative
- ATR International
-
San Diego, CA
- Top Daily Responsibilities: 1. Membership processing 2. Preparation and validation of information 3. Phones 4. Finance r...
- 4/19/2024 12:00:00 AM
Service Center Associate
- ATR International
-
San Diego, CA
- This role is onsite to start but has the potential to go remote after the training period. Top Daily Responsibilities: 1...
- 4/19/2024 12:00:00 AM
Customer Service Centre Representative - part time
- Essilor International SA
-
Houston, TX
- Title: Customer Service Centre Representative - part time To work within the defined roles of the Customer Services Cent...
- 4/19/2024 12:00:00 AM
Patient Service Center Representative
- A+ Consulting
-
Nashua, NH
- Job Description Job Description Quest Diagnostics seeks Patient Service Center Greeter who is responsible for all PSC (P...
- 4/18/2024 12:00:00 AM
Manager Human Resources Compliance
- Wells Enterprise
-
Le Mars, IA
- Job Description Designs and implements programs, policies and practices to ensure compliance with federal, state and loc...
- 4/18/2024 12:00:00 AM
About West Virginia
West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston.
West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for HR Service Center Representative jobs
$41,970 to $56,601
Most Popular Cities in West Virginia for HR Service Center Representative Jobs
What does a HR Service Center Representative do?
HR Service Center Representative
Adheres to predetermined schedules and work standards.
April 27, 2023
Assists with the maintenance of government postings at each worksite location.
February 21, 2023
HR Service Center Representative in Union, NJ
Stay informed of Company and department policies and procedures.
May 13, 2023
Provide Shared Services support by responding to Associates and Management via email and/or phone regarding HR questions within 24 hours.
May 07, 2023
Collaborate with HRSC Managers to maintain ongoing relationship and a complete grasp on their processes and procedures.
April 20, 2023
Meet established performance criteria and required service levels.
March 20, 2023
Contribute to knowledge sharing within HR Service Center.
March 08, 2023
Demonstrate strong ability to effectively partner with other HR teams and operations.
March 05, 2023
Utilizes various resources to ensure that a complete and accurate answer is provided.
September 29, 2022
HR Service Center Representative in Richardson, TX
Communicate effectively with management team to convey information.
April 15, 2023