Welcoming all who need care
Heartland River City is now hiring Call Center Patient Service Representatives (PSR)!
Heartland River City is part of Heartland Community Health Center, a Federally Qualified Health Center (FQHC). Heartland operates three clinics located in Lawrence, KS; a vibrant college town with an artistic community and culture like nowhere else in Kansas. Heartland is a rapidly growing community health center dedicated to true Integrated care and is searching for individuals who desire to serve all members of our community regardless of their current social status. Heartland serves a very diverse population that spans from indigent and under-served members in our community to the very affluent. We strive to provide accessible, continuous, compassionate, and excellent care that addresses all needs through primary care, mental and behavioral health, dental services, and much more.
Job purpose
Serves patients and staff within the call center by promoting a positive and welcoming experience at Heartland Community Health Center. Is a team-player who provides administrative and clinical or patient scheduling support for Heartland. Receives inbound or coordinates outbound phone calls
Duties and responsibilities
Qualifications
Details