HR Data Supervisor jobs in Sterling Heights, MI

HR Data Supervisor supervises the deployment and administration of operational processes used to deliver HR programs and projects. Collaborates with stakeholders to provide consultation, process design, and project management of HR program implementations and initiatives like compensation, benefits, performance management, or training. Being an HR Data Supervisor delivers scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, retirements, timekeeping, and others that make up the employment life-cycle. Oversees employee data management processes to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered. Additionally, HR Data Supervisor evaluates, selects, and manages HR process outsourcing vendors and contracts. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The HR Data Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an HR Data Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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BPO Supervisor
  • NTT DATA
  • Detroit, MI FULL_TIME
  • Req ID: 272679

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

    We are currently seeking a BPO Supervisor to join our team in Lincoln, Nebraska (US-NE), United States (US).

    BPO Compliance Supervisor Role

    This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and A.D.& D. insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

    This is a BPO Compliance Supervisor Role, Wage is $61,800 and hours of operation are Monday to Friday 8am to 5pm CST. Must live in the Continental United States for this remote role.

    Basic Qualifications:
    • 3 years of demonstrated expertise in life insurance OR annuities; understanding of products and concepts.
    • 1 year of team lead or training experience, including communicating and educating team members on insurance products, terminology, and processes.
    • 1 year of experience communicating with insurance company home offices ensuring a high level of client satisfaction.

    Responsibilities:

    In this Role you will interact directly with our clients as well as Policy Owners, Attorneys, Agents, State Agencies, etc.- Investigate and respond to inquiries from the Department of Insurance, Consumer, Attorney for various clients. In addition to reviewing Power of Attorney and other legal documents for various clients.
    • Life Insurance and annuity experience.
    • Solid written and verbal communication skills.
    • Demonstrated client service skills and leadership capabilities.
    • Solid analytical / problem solving skills.
    • Supervises team of compliance associates responsible for handling a variety of consumer inquiries and complaints related to life insurance and annuities.
    • Monitors performance of team to drive SLA adherence.
    • Oversees consumer facing investigations and reviews related to policyholder inquiries and complaints involving life insurance and annuities.
    • Oversees Federal watchlist screening programs on behalf of clients.
    • Works with Client Insurance Carriers related to life insurance complaints.
    • Establishes and monitors performance goals are consistently met, to include all regulatory due dates and client contractual timelines.
    • Sets and communicates clear expectations for work outcomes and manages performance.
    • Helps to develop and drive process improvements or system enhancements related to complaint investigative or workflow processes.
    • Coach and develop junior team members on effective methods for conducting thorough complaint and inquiry reviews.
    • Coach and develop junior team members on effective formal writing as part of written responses to inquiries or complaints.
    • Assists team with escalated client or account issues.
    • Manages the hiring, staffing, and maintaining of a diverse and effective workforce.
    • Responsible for career development / planning, performance and pay discussions of team members.
    • Interacts with clients and internal departments to resolve issues.
    • Leads staff to complete assignments using established guidelines, policies, and procedures.
    • Demonstrates professional courtesy and represents the company in a positive manner in all areas of internal and external communications.
    • Responsible for appropriate record keeping, required reports, and ensuring related administrative functions are correct and maintained.
    • Compiles and analyzes data to identify trends for root cause analysis.

    #INDBPO

    About NTT DATA Services

    NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

    NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
  • 10 Days Ago

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Data Center Maintenance Operations Manager
  • Malace HR
  • Warren, MI FULL_TIME
  • POSITION SUMMARY The Enterprise Data Center (EDC) Maintenance operations Manager supervises and coordinates facility operations and maintenance activities in critical environments ensuring infrastruct...
  • Just Posted

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Housekeeping Supervisor
  • Malace HR
  • Pontiac, MI FULL_TIME
  • Malace|HR is seeking a Housekeeping Supervisor to work at an automotive manufacturer in Pontiac, MI. Qualified Candidates will possess prior experience supervising/managing custodians in a manufacturi...
  • 20 Days Ago

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Maintenance Supervisor
  • Malace HR
  • Pontiac, MI FULL_TIME
  • Malace|HR is seeking an experienced Maintenance Supervisor to work onsite at an automotive manufacturer in Pontiac, MI. As a Maintenance Supervisor you will be responsible for shift mechanics, electri...
  • Just Posted

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Housekeeping Supervisor
  • Malace HR
  • Warren, MI FULL_TIME
  • Malace|HR is seeking a Housekeeping Supervisor to work at an automotive manufacturer in Warren, MI. Qualified Candidates will possess prior experience supervising/managing custodians in a manufacturin...
  • 17 Days Ago

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Facility Maintenance Supervisor
  • Malace HR
  • Warren, MI FULL_TIME
  • MalaceHR is seeking experienced Facility Maintenance Supervisor to work at automotive manufacturer in Warren, MI. $60-65k/year **MUST HAVE SKILLED TRADES EXPERIENCE** *UNION EXPERIENCE PREFERRED* Desc...
  • 1 Month Ago

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0 HR Data Supervisor jobs found in Sterling Heights, MI area

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QA Test Lead-NO C2C-Hybrid
  • OpTech
  • Auburn Hills, MI
  • THIS IS A W2 CONTRACT (NOT C2C) OPPORTUNITY HYBRID-2 DAYS/WK ONSITE IN EITHER FRISCO, TX OR AUBURN HILLS, MI MUST BE LOC...
  • 3/28/2024 12:00:00 AM

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Clinical Research Coordinator I
  • McLaren Health Care
  • Detroit, MI
  • Job Summary: Provide study coordinator/data management/regulatory specialist support to the Clinical Trials Office (CTO)...
  • 3/27/2024 12:00:00 AM

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Entry Level - Data Entry Assistant (100% Work From Home)>
  • X-brain Info Tech
  • Clinton Township, MI
  • [Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay / Both PT & FT Available - As a Data Entry Assi...
  • 3/25/2024 12:00:00 AM

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Entry Level - Data Entry Assistant (100% Work From Home)>
  • X-brain Info Tech
  • Warren, MI
  • [Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay / Both PT & FT Available - As a Data Entry Assi...
  • 3/25/2024 12:00:00 AM

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Entry Level - Data Entry Assistant (100% Work From Home)>
  • X-brain Info Tech
  • Madison Heights, MI
  • [Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay / Both PT & FT Available - As a Data Entry Assi...
  • 3/25/2024 12:00:00 AM

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Administrative Assistant
  • Presbyterian Villages of Michigan
  • Warren, MI
  • Overview: Provides office services by implementing administrative systems, procedures, and policies, and monitoring admi...
  • 3/24/2024 12:00:00 AM

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Coordinator, Government Affairs
  • Magna International
  • Troy, MI
  • Job Number: 62495 Group: Magna Corporate Division: Magna Services of America (Troy Office) Job Type: Permanent/Regular L...
  • 3/24/2024 12:00:00 AM

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Processing/Packing Associate
  • Nirvana Center Dispensaries
  • Center Line, MI
  • Have you always wanted to work for the Marijuana Industry? Want to join a company with career opportunities? Then look n...
  • 3/24/2024 12:00:00 AM

Sterling Heights is a city in Macomb County of the U.S. state of Michigan, and one of Detroit's core suburbs. As of the 2010 census, the city had a total population of 129,699. It is the second largest suburb in Metro Detroit, and the fourth largest city in Michigan. Sterling Heights consistently ranks as the safest city in Michigan with population of over 100,000. Sterling Heights is 16 miles (26 km) from Downtown Detroit. The city's southern border is 6 miles (9.7 km) from Detroit's northern border. The shape of the city is 6 miles (9.7 km) long and 6 miles wide. In 1991 Murray Dublin of Th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for HR Data Supervisor jobs
$75,555 to $103,421
Sterling Heights, Michigan area prices
were up 1.2% from a year ago

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