HR Data Supervisor jobs in Royal Oak, MI

HR Data Supervisor supervises the deployment and administration of operational processes used to deliver HR programs and projects. Collaborates with stakeholders to provide consultation, process design, and project management of HR program implementations and initiatives like compensation, benefits, performance management, or training. Being an HR Data Supervisor delivers scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, retirements, timekeeping, and others that make up the employment life-cycle. Oversees employee data management processes to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered. Additionally, HR Data Supervisor evaluates, selects, and manages HR process outsourcing vendors and contracts. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The HR Data Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an HR Data Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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BPO Supervisor
  • NTT DATA
  • Detroit, MI FULL_TIME
  • Req ID: 272679

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

    We are currently seeking a BPO Supervisor to join our team in Lincoln, Nebraska (US-NE), United States (US).

    BPO Compliance Supervisor Role

    This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and A.D.& D. insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

    This is a BPO Compliance Supervisor Role, Wage is $61,800 and hours of operation are Monday to Friday 8am to 5pm CST. Must live in the Continental United States for this remote role.

    Basic Qualifications:
    • 3 years of demonstrated expertise in life insurance OR annuities; understanding of products and concepts.
    • 1 year of team lead or training experience, including communicating and educating team members on insurance products, terminology, and processes.
    • 1 year of experience communicating with insurance company home offices ensuring a high level of client satisfaction.

    Responsibilities:

    In this Role you will interact directly with our clients as well as Policy Owners, Attorneys, Agents, State Agencies, etc.- Investigate and respond to inquiries from the Department of Insurance, Consumer, Attorney for various clients. In addition to reviewing Power of Attorney and other legal documents for various clients.
    • Life Insurance and annuity experience.
    • Solid written and verbal communication skills.
    • Demonstrated client service skills and leadership capabilities.
    • Solid analytical / problem solving skills.
    • Supervises team of compliance associates responsible for handling a variety of consumer inquiries and complaints related to life insurance and annuities.
    • Monitors performance of team to drive SLA adherence.
    • Oversees consumer facing investigations and reviews related to policyholder inquiries and complaints involving life insurance and annuities.
    • Oversees Federal watchlist screening programs on behalf of clients.
    • Works with Client Insurance Carriers related to life insurance complaints.
    • Establishes and monitors performance goals are consistently met, to include all regulatory due dates and client contractual timelines.
    • Sets and communicates clear expectations for work outcomes and manages performance.
    • Helps to develop and drive process improvements or system enhancements related to complaint investigative or workflow processes.
    • Coach and develop junior team members on effective methods for conducting thorough complaint and inquiry reviews.
    • Coach and develop junior team members on effective formal writing as part of written responses to inquiries or complaints.
    • Assists team with escalated client or account issues.
    • Manages the hiring, staffing, and maintaining of a diverse and effective workforce.
    • Responsible for career development / planning, performance and pay discussions of team members.
    • Interacts with clients and internal departments to resolve issues.
    • Leads staff to complete assignments using established guidelines, policies, and procedures.
    • Demonstrates professional courtesy and represents the company in a positive manner in all areas of internal and external communications.
    • Responsible for appropriate record keeping, required reports, and ensuring related administrative functions are correct and maintained.
    • Compiles and analyzes data to identify trends for root cause analysis.

    #INDBPO

    About NTT DATA Services

    NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

    NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
  • 10 Days Ago

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Data Center Maintenance Operations Manager
  • Malace HR
  • Warren, MI FULL_TIME
  • POSITION SUMMARY The Enterprise Data Center (EDC) Maintenance operations Manager supervises and coordinates facility operations and maintenance activities in critical environments ensuring infrastruct...
  • Just Posted

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Housekeeping Supervisor
  • Malace HR
  • Pontiac, MI FULL_TIME
  • Malace|HR is seeking a Housekeeping Supervisor to work at an automotive manufacturer in Pontiac, MI. Qualified Candidates will possess prior experience supervising/managing custodians in a manufacturi...
  • 20 Days Ago

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Maintenance Supervisor
  • Malace HR
  • Pontiac, MI FULL_TIME
  • Malace|HR is seeking an experienced Maintenance Supervisor to work onsite at an automotive manufacturer in Pontiac, MI. As a Maintenance Supervisor you will be responsible for shift mechanics, electri...
  • Just Posted

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Housekeeping Supervisor
  • Malace HR
  • Warren, MI FULL_TIME
  • Malace|HR is seeking a Housekeeping Supervisor to work at an automotive manufacturer in Warren, MI. Qualified Candidates will possess prior experience supervising/managing custodians in a manufacturin...
  • 17 Days Ago

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Facility Maintenance Supervisor
  • Malace HR
  • Warren, MI FULL_TIME
  • MalaceHR is seeking experienced Facility Maintenance Supervisor to work at automotive manufacturer in Warren, MI. $60-65k/year **MUST HAVE SKILLED TRADES EXPERIENCE** *UNION EXPERIENCE PREFERRED* Desc...
  • 1 Month Ago

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0 HR Data Supervisor jobs found in Royal Oak, MI area

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Code Assistant I Blight Abatement
  • City of Southfield, MI
  • Southfield, MI
  • Salary : $10,743.20 - $15,600.00 Annually Location : Southfield, MI Job Type: Non-career Job Number: 202400066A Departme...
  • 3/28/2024 12:00:00 AM

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Clinical Research Coordinator I
  • McLaren Health Care
  • Detroit, MI
  • Job Summary: Provide study coordinator/data management/regulatory specialist support to the Clinical Trials Office (CTO)...
  • 3/27/2024 12:00:00 AM

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Entry Level - Data Entry Assistant (100% Work From Home)>
  • X-brain Info Tech
  • Royal Oak, MI
  • [Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay / Both PT & FT Available - As a Data Entry Assi...
  • 3/26/2024 12:00:00 AM

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Administrative Assistant- Sales Support
  • Noor Staffing
  • Southfield, MI
  • Job Description Job Description Sales Support A global steel trading company with 20 offices in the US, Canada and Mexic...
  • 3/26/2024 12:00:00 AM

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Entry Level - Data Entry Assistant (100% Work From Home)>
  • X-brain Info Tech
  • Madison Heights, MI
  • [Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay / Both PT & FT Available - As a Data Entry Assi...
  • 3/25/2024 12:00:00 AM

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Entry Level - Data Entry Assistant (100% Work From Home)>
  • X-brain Info Tech
  • Oak Park, MI
  • [Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay / Both PT & FT Available - As a Data Entry Assi...
  • 3/25/2024 12:00:00 AM

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Coordinator, Government Affairs
  • Magna International
  • Troy, MI
  • Job Number: 62495 Group: Magna Corporate Division: Magna Services of America (Troy Office) Job Type: Permanent/Regular L...
  • 3/24/2024 12:00:00 AM

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Administrative Assistant
  • Presbyterian Villages of Michigan
  • Warren, MI
  • Overview: Provides office services by implementing administrative systems, procedures, and policies, and monitoring admi...
  • 3/24/2024 12:00:00 AM

Royal Oak is a city in Oakland County in the U.S. state of Michigan. It is a suburb of Detroit. As of the 2010 census, the city had a population of 57,236. It is the 8th-largest municipality in Oakland County and the 27th-largest municipality in Michigan by population. According to the United States Census Bureau, the city has a total area of 11.79 square miles (30.54 km2), all land. Royal Oak developed around a river, the Red Run. Vinsetta Boulevard was built skirting a source branch of the Red Run for its median. In the 1930s, Vinsetta's entire median, along with the river and all but the to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for HR Data Supervisor jobs
$75,714 to $103,640
Royal Oak, Michigan area prices
were up 1.2% from a year ago

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