HR Data Supervisor jobs in Cicero, IL

HR Data Supervisor supervises the deployment and administration of operational processes used to deliver HR programs and projects. Collaborates with stakeholders to provide consultation, process design, and project management of HR program implementations and initiatives like compensation, benefits, performance management, or training. Being an HR Data Supervisor delivers scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, retirements, timekeeping, and others that make up the employment life-cycle. Oversees employee data management processes to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered. Additionally, HR Data Supervisor evaluates, selects, and manages HR process outsourcing vendors and contracts. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The HR Data Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an HR Data Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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BPO Supervisor
  • NTT DATA
  • Chicago, IL FULL_TIME
  • Req ID: 272679

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

    We are currently seeking a BPO Supervisor to join our team in Lincoln, Nebraska (US-NE), United States (US).

    BPO Compliance Supervisor Role

    This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and A.D.& D. insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

    This is a BPO Compliance Supervisor Role, Wage is $61,800 and hours of operation are Monday to Friday 8am to 5pm CST. Must live in the Continental United States for this remote role.

    Basic Qualifications:
    • 3 years of demonstrated expertise in life insurance OR annuities; understanding of products and concepts.
    • 1 year of team lead or training experience, including communicating and educating team members on insurance products, terminology, and processes.
    • 1 year of experience communicating with insurance company home offices ensuring a high level of client satisfaction.

    Responsibilities:

    In this Role you will interact directly with our clients as well as Policy Owners, Attorneys, Agents, State Agencies, etc.- Investigate and respond to inquiries from the Department of Insurance, Consumer, Attorney for various clients. In addition to reviewing Power of Attorney and other legal documents for various clients.
    • Life Insurance and annuity experience.
    • Solid written and verbal communication skills.
    • Demonstrated client service skills and leadership capabilities.
    • Solid analytical / problem solving skills.
    • Supervises team of compliance associates responsible for handling a variety of consumer inquiries and complaints related to life insurance and annuities.
    • Monitors performance of team to drive SLA adherence.
    • Oversees consumer facing investigations and reviews related to policyholder inquiries and complaints involving life insurance and annuities.
    • Oversees Federal watchlist screening programs on behalf of clients.
    • Works with Client Insurance Carriers related to life insurance complaints.
    • Establishes and monitors performance goals are consistently met, to include all regulatory due dates and client contractual timelines.
    • Sets and communicates clear expectations for work outcomes and manages performance.
    • Helps to develop and drive process improvements or system enhancements related to complaint investigative or workflow processes.
    • Coach and develop junior team members on effective methods for conducting thorough complaint and inquiry reviews.
    • Coach and develop junior team members on effective formal writing as part of written responses to inquiries or complaints.
    • Assists team with escalated client or account issues.
    • Manages the hiring, staffing, and maintaining of a diverse and effective workforce.
    • Responsible for career development / planning, performance and pay discussions of team members.
    • Interacts with clients and internal departments to resolve issues.
    • Leads staff to complete assignments using established guidelines, policies, and procedures.
    • Demonstrates professional courtesy and represents the company in a positive manner in all areas of internal and external communications.
    • Responsible for appropriate record keeping, required reports, and ensuring related administrative functions are correct and maintained.
    • Compiles and analyzes data to identify trends for root cause analysis.

    #INDBPO

    About NTT DATA Services

    NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

    NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
  • 5 Days Ago

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Enterprise Data Processor, Benefit Administration
  • Tandem HR
  • Westchester, IL FULL_TIME
  • Tandem HR is a Professional Employer Organization (PEO) or HR outsourcing company providing high-touch HR solutions to businesses of all sizes since 1998. Our Vision: To be the preferred partner for H...
  • 27 Days Ago

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Warehouse Supervisor (FT)
  • States HR
  • Romeoville, IL FULL_TIME
  • 2nd Shift M-F / 3:30pm to 1am Requirements: Must have at least 4-6 years of Supervisor and up experienceMust have at least 7 years of experience in Warehousing, Supply Chain management, and or Retail ...
  • Just Posted

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Production Supervisor - Kankakee,IL
  • Signode -Production Supervisor
  • Kankakee, IL FULL_TIME
  • Production Supervisor - Kankakee,IL Apply Now Description/Job Summary About Signode:With over $2B in revenue, 80 manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signod...
  • Just Posted

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New Vehicle Inspection Supervisor
  • Logistical Data Services
  • Chicago, IL FULL_TIME
  • Logistical Data Services delivers a new, technology driven option for our industry. Our inspection and related platforms are customized, created for the needs of our individual customers. We provide s...
  • 1 Month Ago

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HR Data Analyst (Remote)
  • The Tandym Group
  • Northbrook, IL CONTRACTOR
  • A pharmaceutical company in Illinois has a Remote opportunity awaiting a new HR Data Analyst. In this role, the HR Data Analyst will be responsible for providing world class HR services across key foc...
  • 2 Months Ago

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0 HR Data Supervisor jobs found in Cicero, IL area

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Program Assistant 4 - Law School
  • Northwestern University
  • Chicago, IL
  • Department: Law Administration Salary/Grade: NEX/12 Job Summary: Are you interested in the field of human resources, peo...
  • 3/28/2024 12:00:00 AM

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Clinic Coordinator
  • Friend Health
  • Chicago, IL
  • I. Position Summary Clinic Coordinators perform reception and clerical duties of considerable difficulty in outpatient c...
  • 3/28/2024 12:00:00 AM

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Field Support Specialist - Chicago, Illinois
  • Antech Diagnostics
  • Chicago, IL
  • We understand that the world we want tomorrow starts with how we do business today, and thats why were inspired to make ...
  • 3/28/2024 12:00:00 AM

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Digital Service Delivery Coord
  • Caterpillar, Inc.
  • Chicago, IL
  • **Career Area:** Business Technologies, Digital and Data **Job Description:** **Your Work Shapes the World at Caterpilla...
  • 3/28/2024 12:00:00 AM

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Geologist/Environmental Scientist
  • Arcadis
  • Chicago, IL
  • Job Description Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solut...
  • 3/27/2024 12:00:00 AM

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Title I Program Assistant (Part-time/Temporary Position), FACE
  • Chicago Public Schools
  • Chicago, IL
  • Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students ...
  • 3/27/2024 12:00:00 AM

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ESG Project Manager
  • Cabot Properties Job Board
  • Chicago, IL
  • Cabot Properties is an institutional investor, developer, and operator of logistics real estate. As an industry leader f...
  • 3/25/2024 12:00:00 AM

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Post Liver Transplant Coordinator, Full-Time Days
  • The University of Chicago Medicine
  • Chicago, IL
  • Job Description: Join UChicago Medicine, as a Transplant Nurse (RN) in our Liver Transplant Program. As a Transplant Nur...
  • 3/24/2024 12:00:00 AM

Cicero (originally known as Hawthorne) is a suburb of Chicago and an incorporated town in Cook County, Illinois, United States. The population was 83,891 at the 2010 census. As of 2013, the town had a total population of 84,103, making it the 11th largest municipality in Illinois. The town of Cicero is named after Marcus Tullius Cicero, the Roman statesman and orator. According to the 2010 census, Cicero has a total area of 5.86 square miles (15.18 km2), all land. Cicero formerly ran from Harlem Avenue to Western Avenue and Pershing Road to North Avenue; however, much of this area was annexed ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for HR Data Supervisor jobs
$79,078 to $108,244
Cicero, Illinois area prices
were up 0.8% from a year ago

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