Guest Services Supervisor - Casino jobs in the United States
Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Supervisor - Casino jobs
Guest Services Supervisor (FT)
- Buffalo Run Casino & Resort
-
Miami, OK
FULL_TIME
-
Summary of Duties:Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies & procedures, and safety standards.Position Purpose:To assist by providing daily oversight to ensure accurate, efficient accounting activities in the Cage & Vault in accordance with all applicable laws, rules and regulations, internal controls, and established policies.Knowledge, Skills, and Abilities:
- Observe and monitor the activities of the Cage & Vault operations.
- Assist with hiring, training, scheduling, and developing personnel to ensure adequate staffing levels to meet the needs of the Casino.
- Maintain an accurate and current record of inventory of cash and other items of cash value in the vault.
- Ensure an adequate currency and chip inventory to meet the daily needs of the cage operation.
- Ensure all equipment is maintained and venders are notified of challenges in a timely manner.
- Safeguard casino bankroll and chip inventory.
- Prepare bank deposits and maintain adequate denominations of funds at all times.
- Create, implement, and assess training programs. Review daily cash receipts and disbursements through the Cage & Vault to ensure adequate funding levels at all times.
- Receipt in and verify all cash turned in by operating departments.
- Perform the duties of the Cage Cashier or Vault Clerk when necessary.
- Ensure compliance with MICS, Title 31, Tribal Gaming regulations, internal controls, policies and procedures, and tip reporting procedures.
- Assist with payroll and performance management responsibilities.
- Report all concerns and issues to the Director of Finance.
- Perform other duties as assigned.
Education/Qualifications:- Must be at least 18 years old.
- High school diploma or equivalent.
- Computer skills required.
- One year previous experience in guest services operations at a casino.
- Previous supervisory experience preferred.
Licensing: Must be able to obtain and maintain the required Gaming LicenseWork Requirements:- Requires problem solving skills, and the ability to communicate effectively.
- Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily.
- Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.
- 11 Days Ago
Guest Services Supervisor
- Legends Bay Casino
-
Sparks, NV
FULL_TIME
- Job Description: The Cage Supervisor will manage the accountability of assigned funds and protect company assets. Responsibilities include performing fills, credits and even money exchanges, preparing...
- 19 Days Ago
Guest Services Supervisor- FT
- Buffalo Run Casino & Resort
-
Miami, OK
FULL_TIME
- Summary of Duties Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contri...
- 25 Days Ago
Guest Services Supervisor
- Table Mountain Casino New
-
Friant, CA
FULL_TIME
- Purpose of Position: To maintain high-quality services and products offered to guests through management of reservations, guest registration, and telephone services in order to maintain established op...
- 1 Month Ago
Lead Supervisor Casino Services
- Treasure Island Hotel Casino
-
Las Vegas, NV
FULL_TIME
- Specific Job Functions: Support the Casino Services and Contact Center Agents in all aspects; resolve all agent/guest questions, answer telephones if calls are in queue. Ensure customer service standa...
- 1 Month Ago
Slots - Guest Services Supervisor - Maryland
- Live! Casino and Hotel Maryland
-
Hanover, MD
FULL_TIME
- Overview Why We Need Your Talents: The Guest Services Supervisor is responsible for the successful operation of the shift and assuring that guests have a favorable and memorable gaming experience. Ens...
- 8 Days Ago
Guest Services Supervisor - Casino jobs at Popular Companies
Guest Service Coordinator
- Autumn Lake Healthcare at Spa Creek
-
Annapolis, MD
- Autumn Lake Healthcare at Spa Creek - Join our wonderful team as a Guest Service Coordinator today! Autumn Lake Healthca...
- 4/19/2024 12:00:00 AM
Guest Services Coordinator
- Bergstrom Corp
-
Neenah, WI
- ** Guest Services Coordinator** **Job Category****:** Administrative **Requisition Number****:** CUSTO004660 Showing 1 l...
- 4/19/2024 12:00:00 AM
Guest Services Coordinator
- Campmtcrags
-
Calabasas, CA
- ** 11-190 - Guest Service Coordinator - CAS/Mt. Crags Camp** **Job Category****:** Ministries & Related Programs/Youth P...
- 4/19/2024 12:00:00 AM
GUEST SERVICE COORDINATOR
- Colonial Williamsburg
-
Williamsburg, VA
- ** GUEST SERVICE COORDINATOR** **Job Category****:** HOSPITALITY **Requisition Number****:** GUEST001435 Showing 1 locat...
- 4/19/2024 12:00:00 AM
Guest Services Coordinator
- Worley Wax LLC
-
Saint Petersburg, FL
- Job Description Job Description PRIDE WAX is growing! We are seeking a Guest Services Coordinator to become a part of ou...
- 4/18/2024 12:00:00 AM
Corporate Guest Services Coordinator
- Top-Ranked Firm
-
Los Angeles, CA
- Job Description Job Description Corporate Guest Services Coordinator LOCATION: Los Angeles, CA THE ORGANIZATION: Top Ran...
- 4/18/2024 12:00:00 AM
Guest Service Coordinator
- CWS CORPORATE LEASING LLC
-
Raleigh, NC
- Job Description Job Description Temporary Living. Lasting Impressions. A corporate apartment is rented to an individual ...
- 4/16/2024 12:00:00 AM
Guest Services Coordinator
- Van Michael Salon
-
Atlanta, GA
- Job Description Job Description Van Michael Salon, the largest Aveda in the world is seeking Guest Services Coordinators...
- 4/15/2024 12:00:00 AM
Income Estimation for Guest Services Supervisor - Casino jobs
$42,353 to $60,482