Guest Services Supervisor - Casino jobs in Oklahoma
Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Supervisor - Casino jobs
Guest Services Supervisor (FT)
- Buffalo Run Casino & Resort
-
Miami, OK
FULL_TIME
-
Summary of Duties:Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies & procedures, and safety standards.Position Purpose:To assist by providing daily oversight to ensure accurate, efficient accounting activities in the Cage & Vault in accordance with all applicable laws, rules and regulations, internal controls, and established policies.Knowledge, Skills, and Abilities:
- Observe and monitor the activities of the Cage & Vault operations.
- Assist with hiring, training, scheduling, and developing personnel to ensure adequate staffing levels to meet the needs of the Casino.
- Maintain an accurate and current record of inventory of cash and other items of cash value in the vault.
- Ensure an adequate currency and chip inventory to meet the daily needs of the cage operation.
- Ensure all equipment is maintained and venders are notified of challenges in a timely manner.
- Safeguard casino bankroll and chip inventory.
- Prepare bank deposits and maintain adequate denominations of funds at all times.
- Create, implement, and assess training programs. Review daily cash receipts and disbursements through the Cage & Vault to ensure adequate funding levels at all times.
- Receipt in and verify all cash turned in by operating departments.
- Perform the duties of the Cage Cashier or Vault Clerk when necessary.
- Ensure compliance with MICS, Title 31, Tribal Gaming regulations, internal controls, policies and procedures, and tip reporting procedures.
- Assist with payroll and performance management responsibilities.
- Report all concerns and issues to the Director of Finance.
- Perform other duties as assigned.
Education/Qualifications:- Must be at least 18 years old.
- High school diploma or equivalent.
- Computer skills required.
- One year previous experience in guest services operations at a casino.
- Previous supervisory experience preferred.
Licensing: Must be able to obtain and maintain the required Gaming LicenseWork Requirements:- Requires problem solving skills, and the ability to communicate effectively.
- Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily.
- Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.
- 16 Days Ago
Guest Services Supervisor- FT
- Buffalo Run Casino & Resort
-
Miami, OK
FULL_TIME
- Summary of Duties Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contri...
- 30 Days Ago
Guest Services Representative: PT
- Buffalo Run Casino & Resort
-
Miami, OK
FULL_TIME
- DescriptionSummary of Duties Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a ...
- 10 Days Ago
Casino Services Agent - Tulsa
- Osage Casino
-
Tulsa, OK
OTHER
- Overview Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support...
- 20 Days Ago
Casino Services Agent - Part Time - Tulsa
- Osage Casino
-
Tulsa, OK
PART_TIME
- Overview Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support...
- 4 Days Ago
Guest Service Representative - Hominy
- Osage Casino
-
Hominy, OK
OTHER
- Overview This position is responsible for providing casino visitors with maximum guest satisfaction. MINIMUM QUALIFICATIONS: Must be at least 18 years of age. Six Months of previous work experience re...
- Just Posted
Guest Services Supervisor - Casino jobs at Popular Companies
Guest Service Coordinator
- Autumn Lake Healthcare at Spa Creek
-
Annapolis, MD
- Autumn Lake Healthcare at Spa Creek - Join our wonderful team as a Guest Service Coordinator today! Autumn Lake Healthca...
- 4/24/2024 12:00:00 AM
Guest Services Coordinator
- Worley Wax LLC
-
Saint Petersburg, FL
- Job Description Job Description PRIDE WAX is growing! We are seeking a Guest Services Coordinator to become a part of ou...
- 4/23/2024 12:00:00 AM
Corporate Guest Services Coordinator
- Top-Ranked Firm
-
Los Angeles, CA
- Job Description Job Description Corporate Guest Services Coordinator LOCATION: Los Angeles, CA THE ORGANIZATION: Top Ran...
- 4/23/2024 12:00:00 AM
Guest Services Coordinator
- Addison Group
-
Miami, FL
- Job Summary: The Guest Services Coordinator is responsible for providing exceptional customer service and support to cli...
- 4/22/2024 12:00:00 AM
Marketing & Guest Services Coordinator
- Paciolan
-
Spokane, WA
- What attracts clients to our company is our commitment to building lifelong partnerships and our people. We believe that...
- 4/22/2024 12:00:00 AM
Guest Service Coordinator
- CWS CORPORATE LEASING LLC
-
Raleigh, NC
- Job Description Job Description Temporary Living. Lasting Impressions. A corporate apartment is rented to an individual ...
- 4/21/2024 12:00:00 AM
Guest Services Coordinator
- Addison Group
-
Miami, FL
- Job Summary: The Guest Services Coordinator is responsible for providing exceptional customer service and support to cli...
- 4/20/2024 12:00:00 AM
Guest Services Coordinator
- Van Michael Salon
-
Atlanta, GA
- Job Description Job Description Van Michael Salon, the largest Aveda in the world is seeking Guest Services Coordinators...
- 4/20/2024 12:00:00 AM
About Oklahoma
Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$39,177 to $55,946
Most Popular Cities in Oklahoma for Guest Services Supervisor - Casino Jobs
What does a Guest Services Supervisor - Casino do?
Guest Services Supervisor - Casino in Augusta, GA
Atlantis Casino Resort Spa has opened a new Guest Services Manager.
February 04, 2020
Guest Services Supervisor - Casino in Dayton, OH
Supervises Guest Service Representatives at Front Desk for the purpose of completion of duties, performance up to standards, giving direction, and decision making.
February 10, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019