Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Position Summary
Responsible for cleaning all guest rooms.
Supervision Exercised
Reports to the Housekeeping Inspector
Major Duties and Responsibilities
Secondary Duties and Responsibilities
Knowledge, Skills and Abilities
Minimum Qualifications, Education and Experience
Preferred:
Licensing Status
Working Conditions