Guest Services Supervisor - Casino jobs in Manchester, NH

Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Casino Guest Service Ambassador (Marketing)
  • Penninsula Pacific Entertainment (P2E)- New Hampshire Group
  • Manchester, NH PART_TIME
  • Position Summary:

    Responsibilities include implementing loyalty programs, assisting guests, spearhead direct marketing initiatives, promote special events and promotions, stocking marketing inventory, and work with team members to achieve goals.

    Essential Responsibilities:

    1. Elevate Guest Service: Be the beacon of extraordinary guest service, both for our valued patrons and fellow team members.

    2. Inspire and Support:Cultivate an environment of encouragement and motivation among your colleagues.

    3. Enhance Our Brand: Contribute to the allure of our brand through innovative programs and their seamless execution.

    4. Guest Insight: Use your keen observation, personal interactions, and top-notch service to gather valuable information about our guests.

    5. Loyalty and Personalization:Implement loyalty programs, nurture guest relationships, and spearhead direct marketing initiatives.

    6. Gaming Assistance: Assistguests on the gaming floor in understanding HHR machine play.

    7. Property Expertise: Possessan in-depth knowledge of our property layout and functions to ensure guests have an exceptional experience.

    8. Stay Informed: Keep up-to-datewith special events, promotions, advertising campaigns, and community happenings.

    9. Exceptional People Skills: Display exceptional interpersonal skills, projecting a confident and mature presence.

    10. Inventory Management: Take charge of stocking inventory to keep things running smoothly.

    11. Problem Solving:Resolve issues within your authority andrecommend solutions for those that require higher-level attention.

    12. Confidentiality:Safeguard privileged information in compliance with company policy and state regulations.

    13. Interpersonal Mastery: Thrive in various guest and employee interactions, even in challenging circumstances.

    14. Communication: Maintainopen lines of communication with your supervisor, ensuring they'reinformed about relevant activities.

    15. Commit to Learning: Attend and benefit from required training sessions offered by the Company.

    16. Licensing: Secure and maintainall necessary licenses and certifications.

    17. Regulatory Compliance:Perform duties in accordance withlocal laws and regulations.

    18. Youth Protection: Take necessary steps to ensure minors are not allowed to engage in prohibited activities.

    19. Legal Acumen: Stay informed about department-related ordinances, regulations, and policies.

    20. Responsible Gaming:Understand and promote our programs for responsible gaming.

    21. Integrity: Report any instances of wrongdoing you may come across.

    22. Adaptability:Embrace any other duties as assigned.

    Position Qualifications:

    · High school diploma or equivalent, plus one year of customer service experience. Other combinations of education and experience will also be considered.

    · Professional demeanor and strong communication skills are essential.

    · Comfortable working in a dynamic and fast-paced environment, where concentration is key.

    · Willing and able to obtain and maintainall necessary licenses, certifications, and qualifications.

    · Committed to meeting or exceeding all regulatory conditions for this role.

    Physical Requirements:

    Ability to work in an environment exposed to secondhand smoke, moderate to loud noise levels, and varied light levels, including flashing lights.

    Ability to stand, walk, bend for entire shift.

    A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Wecelebrate diversity and believe that our differences make us stronger. We'rean equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status. Join our team, and let'smake work fun, inclusive, and awesome!

    Job Type: Part-time

    Pay: $15.00 per hour

    Benefits:

    • Employee assistance program
    • Referral program

    Schedule:

    • 4 hour shift
    • Day shift
    • Monday to Friday
    • Night shift
    • Weekends as needed

    Experience:

    • Customer service: 1 year (Preferred)

    Shift availability:

    • Night Shift (Preferred)
    • Day Shift (Preferred)
    • Overnight Shift (Preferred)

    Ability to Relocate:

    • Manchester, NH 03103: Relocate before starting work (Required)

    Work Location: In person

  • 10 Days Ago

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Casino Player Services Representative (Cashier)
  • P2E - New Hampshire Group
  • Keene, NH FULL_TIME,PART_TIME
  • Earn up to $20 per hour including tips! Pay ranges for tipped positions include estimates and only the base wage rate is guaranteed. Essential Responsibilities: 1. Provides next-level guest service to...
  • 1 Month Ago

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Player Services Supervisor
  • Peninsula Pacific Entertainment
  • Keene, NH FULL_TIME
  • Position: Player Services SupervisorPosition Summary:WEEKENDS MANDATORY!Responsible for direct supervision of the player services team members in accordance with company Internal Control Policies and ...
  • 3 Days Ago

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Clinical Supervisor
  • Monadnock Family Services
  • Keene, NH FULL_TIME
  • DescriptionMonadnock Family Services (MFS) is seeking a Clinical Supervisor to provide clinical supervision for master’s level children’s clinicians and licensing supervision for 40% of the time. The ...
  • 2 Days Ago

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Manufacturing supervisor
  • Masiello Employment Services
  • Keene, NH FULL_TIME
  • Are you looking for the opportunity to work in the Keene, NH area in a very busy manufacturing facility? Our well-established Keene client is looking for a 2nd shift Manufacturing Supervisor. This is ...
  • 3 Days Ago

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Supervisor, QC Analytical Development
  • PCI Pharma Services
  • Bedford, NH FULL_TIME
  • Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.We are PCI.Our investment is in People who make an impact, drive progress and create a better tomo...
  • 23 Days Ago

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0 Guest Services Supervisor - Casino jobs found in Manchester, NH area

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Guest Service Supervisor
  • Global Partners
  • Manchester, NH
  • Job Description: We are looking to add aGuest Service Supervisorto our family here atAlltown Fresh. Our guest service su...
  • 3/27/2024 12:00:00 AM

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Guest Service Supervisor
  • Global Partners
  • Auburn, NH
  • Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nea...
  • 3/27/2024 12:00:00 AM

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Guest Service Supervisor
  • Global Partners
  • Londonderry, NH
  • Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nea...
  • 3/27/2024 12:00:00 AM

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Guest Service Supervisor
  • Global Partners
  • Hampstead, NH
  • Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nea...
  • 3/27/2024 12:00:00 AM

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Guest Service Supervisor
  • Global Partners
  • Concord, NH
  • Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nea...
  • 3/27/2024 12:00:00 AM

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Guest Service Supervisor
  • Global Partners
  • Contoocook, NH
  • Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nea...
  • 3/27/2024 12:00:00 AM

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Guest Service Supervisor
  • Global Partners
  • Epping, NH
  • Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nea...
  • 3/27/2024 12:00:00 AM

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Guest Service Supervisor
  • Global Partners
  • Northwood, NH
  • Job Description: About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the ...
  • 3/27/2024 12:00:00 AM

Manchester is a city in the southern part of the U.S. state of New Hampshire. It is the most populous city in northern New England, an area comprising the states of Maine, New Hampshire, and Vermont. As of the 2010 census the city had a population of 109,565, up slightly to 111,196 in a 2017 estimate. The combined Manchester-Nashua Metropolitan Area had a 2010 population of 400,721. Manchester is, along with Nashua, one of two seats of Hillsborough County, the state's most populous. Manchester lies near the northern end of the Northeast megalopolis and straddles the banks of the Merrimack Rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$43,455 to $62,055
Manchester, New Hampshire area prices
were up 1.4% from a year ago

Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019