Guest Services Supervisor - Casino jobs in Mississippi
Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Supervisor - Casino jobs
- Hollywood Casino Tunica
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Tunica, MS
FULL_TIME
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WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
- Consistently providing excellent guest service, using sound judgment, exceptional interpersonal skills, and the ability to multi-task in hotel Operations, including, but not limited to Hotel Front Desk, Retail Gift Shop, RV Park, and Reservations - Develops and maintains positive, interactive relationships with guests, building loyalty and increased frequency with ViP guests by providing excellent guest service - Extends warm, professional greetings to guests and assigns rooms in a manner that consistently demonstrates Red Carpet Customer Service skills - issues room keys and provides clear escort instructions to Bell Staff - Keeps records of room availability and guests' accounts - Reviews and determines guest comp value based upon gaming performance - Makes an confirms reservations - Enters accurate information into the AS400, LMS, Micros and other computer systems - Communicates with customers about upcoing events, preferences, information about our property and directs calls to the appropriate destination - Responds to queries, solves and/or refers problems to the correct persons following through for hte guest in a professional manner at all times - Accurately computes and records retail purchase transactionsBRING US YOUR BEST.
- High School Diploma or GED and one to three months related experience and/or training; equivalent combination of education and experience may be considered. - Knowledge of computer keyboard, minimum of 30 wpm - Knowledge of operating cash register for retail items. - Valid MS Gaming License - Ability to meet the demands of a fast-paced environmentSTAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
- 11 Days Ago
- Waterview Casino and Hotel
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Vicksburg, MS
OTHER
- Overview Perform proper daily functions in the cage service window area. Ensuring that guests have a favorable gaming experience. Responsibilities Responsible for accurately counting and recording ass...
- 18 Days Ago
- Riverwalk Casino - Vicksburg, MS
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Vicksburg, MS
FULL_TIME
- Essential Duties and Responsibilities Include, but are not limited to: Greet customers and provide excellent guest service Provides even exchanges of cash and exchanges of receipts for cash Balances f...
- 1 Month Ago
- Hollywood Casino Gulf Coast
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Bay, MS
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 1 Month Ago
- Boomtown Casino Biloxi
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Biloxi, MS
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 1 Month Ago
- Ameristar Casino Hotel Vicksburg
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Vicksburg, MS
PART_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 1 Month Ago
Guest Services Supervisor - Casino jobs at Popular Companies
- CWS CORPORATE LEASING LLC
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Raleigh, NC
- Job Description Job Description Temporary Living. Lasting Impressions. A corporate apartment is rented to an individual ...
- 4/26/2024 12:00:00 AM
- Addison Group
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Miami, FL
- Job Summary: The Guest Services Coordinator is responsible for providing exceptional customer service and support to cli...
- 4/25/2024 12:00:00 AM
- Van Michael Salon
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Atlanta, GA
- Job Description Job Description Van Michael Salon, the largest Aveda in the world is seeking Guest Services Coordinators...
- 4/25/2024 12:00:00 AM
- Autumn Lake Healthcare at Spa Creek
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Annapolis, MD
- Autumn Lake Healthcare at Spa Creek - Join our wonderful team as a Guest Service Coordinator today! Autumn Lake Healthca...
- 4/24/2024 12:00:00 AM
- Campmtcrags
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Calabasas, CA
- ** 11-190 - Guest Service Coordinator - CAS/Mt. Crags Camp** **Job Category****:** Ministries & Related Programs/Youth P...
- 4/24/2024 12:00:00 AM
- Worley Wax LLC
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Saint Petersburg, FL
- Job Description Job Description PRIDE WAX is growing! We are seeking a Guest Services Coordinator to become a part of ou...
- 4/23/2024 12:00:00 AM
- Top-Ranked Firm
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Los Angeles, CA
- Job Description Job Description Corporate Guest Services Coordinator LOCATION: Los Angeles, CA THE ORGANIZATION: Top Ran...
- 4/23/2024 12:00:00 AM
- Addison Group
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Miami, FL
- Job Summary: The Guest Services Coordinator is responsible for providing exceptional customer service and support to cli...
- 4/22/2024 12:00:00 AM