Guest Services Supervisor - Casino jobs in Kentucky

Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Valet Supervisor - Full Time Evening with Weekend Availability
  • Evolution Parking & Guest Services
  • Covington, KY FULL_TIME
  • Job Summary

    The Valet Supervisor will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expectations. This includes responding quickly to customers' requests, providing caring interactions with all guests, leadership to other Valet staff and overall support to the Guest Service Manager.

    Essential Responsibilities

    • Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients.
    • Greet guests in a professional and friendly demeanor upon arrival and departure.
    • Ensure valet attendants provide the highest level of customer service.
    • Provide strong leadership and lead by example to enhance the team’s performance.
    • Monitor and maintain efficient traffic flow throughout the valet staging area.
    • Supervise valet operations and resolve issues in the absence of the Guest Service Manager.
    • Retrieve and park vehicles in designated areas cautiously.
    • Follow all appearance standards as set forth by Evolution Parking & Guest Services, including complete, approved pressed uniform.
    • Follow all attendance standards as set forth by Evolution Parking & Guest Services, as required by the scheduling, which may vary according to the needs of the location.
    • Execute all terms and conditions as set forth in the Evolution Parking & Guest Services Handbook and other policies and procedures.
    • Adhere to site specific safety and security procedures.
    • Maintain clean, neat work environment including all surrounding areas of ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles and ash urns.
    • Ensure all keys are properly stowed in the key box.
    • Participate in Crescendo Academy and Crescendo Leadership developmental Programs.
    • Other duties as assigned.

    Minimum Education Required

    • Associates Degree, High School Diploma or GED required, or relevant working experience.
    • Understanding of general business practices including accounting, human resources, and customer service.

    Minimum Experience Required

    • Experience in valet parking.
    • Valid US Drivers License.
    • 2 years in a management position.
    • Experience with HRIS platforms, such as ADP.
    • Experience with Customer Service.

    Skills Required

    • Strong customer service and client relationship skills.
    • Excellent oral and written communication skills.
    • Strong technology proficiency.
    • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
    • Ability to collaborate effectively and work as part of a team.
    • Exceptional attention to detail and able to multitask in a fast paced, deadline driven environment.

  • 18 Days Ago

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Guest Services Supervisor
  • National Corvette Museum
  • Bowling Green, KY FULL_TIME
  • REPORTS TO: Senior Tourism Manager LOCATION: Bowling Green, KY STATUS: Full-time, Non-exempt DATE: 07/14/2023 DESCRIPTION The Guest Services Supervisor is responsible for the day-to-day aspects of the...
  • 10 Days Ago

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Valet Attendant - Part Time Evening Shift with Weekend Availability
  • Evolution Parking & Guest Services
  • Covington, KY PART_TIME
  • At Evolution, we’re always on the lookout for the right people. Those who are passionate about the service industry – going above and beyond to make guests happy. Those who aren’t afraid to disrupt th...
  • 19 Days Ago

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Overnight Valet Attendant - Full Time
  • Evolution Parking & Guest Services
  • Covington, KY FULL_TIME
  • At Evolution, we’re always on the lookout for the right people. Those who are passionate about the service industry – going above and beyond to make guests happy. Those who aren’t afraid to disrupt th...
  • 21 Days Ago

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Production Supervisor - Florence, KY
  • Signode -Production Supervisor
  • Florence, KY FULL_TIME
  • Production Supervisor - Florence, KY Apply Now Description/Job Summary SUMMARYResponsible for the operational plan, performance, and improvement of the manufacturing facility. Responsible for managing...
  • 1 Month Ago

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Security & Guest Services for the 150th Kentucky Derby (J14E)
  • Andy Frain Services
  • Louisville, KY PART_TIME
  • If you are a fan of the Kentucky Derby, this may be a great opportunity for you or your organization!Andy Frain Services is the guest services and security provider for several Louisville-area locatio...
  • 3 Days Ago

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Guest Services Coordinator
  • Highlights for Children
  • Honesdale, PA
  • Guest Services Coordinator Department: Highlights Foundation Reports To: Highlights Foundation Manager FLSA Status: 40 h...
  • 3/27/2024 12:00:00 AM

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Guest Services Coordinator
  • Van Michael Salon
  • Atlanta, GA
  • Job Description Job Description Van Michael Salon, the largest Aveda in the world is seeking Guest Services Coordinators...
  • 3/26/2024 12:00:00 AM

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Guest Service Coordinator
  • Blo Blow Dry Bar
  • Southlake, TX
  • Are you a professional yet fun-loving, energetic, productive, and ready to share your passion with the world? Blo Blow D...
  • 3/25/2024 12:00:00 AM

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Guest Services Coordinator
  • Sun Valley Community Church
  • Gilbert, AZ
  • POSITION SUMMARY The Guest Services Coordinator is responsible for all components related to delivering an extraordinary...
  • 3/25/2024 12:00:00 AM

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Guest Services Coordinator
  • RESIDE Worldwide, Inc.
  • Woodinville, WA
  • ** Guest Services Coordinator** **Job Category****:** Guest Services **Requisition Number****:** GUEST001272 Showing 1 l...
  • 3/25/2024 12:00:00 AM

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Guest Services Coordinator
  • Ralph Lauren (Corporate, Stores)
  • New York, NY
  • Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle pro...
  • 3/24/2024 12:00:00 AM

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Guest Services Coordinator
  • Worley Wax LLC
  • Saint Petersburg, FL
  • Job Description Job Description PRIDE WAX is growing! We are seeking a Guest Services Coordinator to become a part of ou...
  • 3/24/2024 12:00:00 AM

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Guest Services Coordinator
  • TAG Consultants LLC
  • Punta Gorda, FL
  • Job Description Job Description As a Guest Service Coordinator, you'll play a vital role in ensuring our guests have a s...
  • 3/24/2024 12:00:00 AM

Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United States. Although styled as the "State of Kentucky" in the law creating it, (because in Kentucky's first constitution, the name state was used) Kentucky is one of four U.S. states constituted as a commonwealth (the others being Virginia, Pennsylvania, and Massachusetts). Originally a part of Virginia, in 1792 Kentucky became the 15th state to join the Union. Kentucky is the 37th most extensive and the 26th most populous of the 50 United States. Ke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$39,855 to $56,914

Guest Services Supervisor - Casino in Augusta, GA
Atlantis Casino Resort Spa has opened a new Guest Services Manager.
February 04, 2020
Guest Services Supervisor - Casino in Dayton, OH
Supervises Guest Service Representatives at Front Desk for the purpose of completion of duties, performance up to standards, giving direction, and decision making.
February 10, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019