Guest Services Supervisor - Casino jobs in Iowa
Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Supervisor - Casino jobs
Casino Accounting Supervisor
- Casino Queen Marquette
-
Marquette, IA
FULL_TIME
-
The Casino Accounting Supervisor manages daily accounting and reporting of all gaming and non-gaming revenue. This position manages all general accounting functions including accounts payable, payroll, and period-end close processes.ESSENTIAL DUTIES and RESPONSIBILITIES
- Ensure consistent high-quality service to all our team members and guests.
- Provide hands-on leadership to Revenue Accounting department.
- Prepare and post revenue journal entries for all revenues and comp and coupon expenses.
- Assist with reconciliation of general ledger.
- Prepare weekly gaming tax returns.
- Maintain tracking records for all revenue.
- Review all departmental activity with Controller and Director of Finance.
- Timely communicate all Revenue Accounting issues.
- Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and employee and guest information.
- Prepare and deliver reports as needed.
- Track and complete all government reporting.
- Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
- Follow lawful directions from supervisors.
- Uphold the company’s non-disclosure and confidentiality policies and agreements.
- Interact well with others and be a positive influence on team member morale.
SUPERVISORY RESPONSIBILITIES- Proficiency in supervisory skills for managing the revenue accounting department.
- Carry out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS- Must possess excellent teamwork, interpersonal, customer service, written and verbal communication skills.
- Requires the ability to manage multiple priorities in a fast-paced environment.
- Must be able to maintain a flexible work schedule.
- Must have a professional demeanor and presence with the ability to interact with individuals at all levels in the Company and in external organizations.
- All team members must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
EDUCATION and/or EXPERIENCE- An Associate’s degree in a finance- or accounting-related field, at least 2 years of experience in finance or accounting, or the equivalent combination of education and experience is required.
- Gaming experience is preferred.
- Must possess excellent guest service skills to effectively deal with guests.
- 25 Days Ago
Casino Services Representative
- Ameristar Casino Hotel Council Bluffs
-
Council, IA
PART_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 19 Days Ago
Supervisor- Environmental Services
- Grand Falls Casino and Golf Resort
-
Larchwood, IA
FULL_TIME
- Essential Duties and Responsibilities: Provide exceptional guest service to all customers at all times. Lead a crew of EVS team members, mentoring and coaching as needed Inspect all work and provide f...
- 11 Days Ago
Guest Services Supervisor
- Spare Time Entertainment
-
Rapids, IA
FULL_TIME
- Job Title: Guest Services Supervisor Location: Spare Time Family Entertainment Center, Trussville, AL Position Type: Full-time Salary: $16-$18/hr Benefits: Full benefits package included Overview:Spar...
- 14 Days Ago
FLOOR SUPERVISOR CASINO
- Diamond Jo Worth
-
Northwood, IA
FULL_TIME
- Position Description: Oversee table games and employees to ensure that the safety, integrity, security and Company and regulatory policies/procedures of the above are upheld. Supervise, coach, and sup...
- 21 Days Ago
Guest Service Center Specialist
- Lakeside Hotel Casino
-
Osceola, IA
FULL_TIME
- The Guest Service Center Specialist assists guests with currency exchanges, voucher cash-ins, and check cashing. ESSENTIAL DUTIES AND RESPONSIBILITIES Assists guests and team members with exchanging c...
- 12 Days Ago
Guest Services Supervisor - Casino jobs at Popular Companies
Guest Service Coordinator
- CWS CORPORATE LEASING LLC
-
Raleigh, NC
- Job Description Job Description Temporary Living. Lasting Impressions. A corporate apartment is rented to an individual ...
- 4/26/2024 12:00:00 AM
Guest Services Coordinator
- Addison Group
-
Miami, FL
- Job Summary: The Guest Services Coordinator is responsible for providing exceptional customer service and support to cli...
- 4/25/2024 12:00:00 AM
Guest Services Coordinator
- Van Michael Salon
-
Atlanta, GA
- Job Description Job Description Van Michael Salon, the largest Aveda in the world is seeking Guest Services Coordinators...
- 4/25/2024 12:00:00 AM
Guest Service Coordinator
- Autumn Lake Healthcare at Spa Creek
-
Annapolis, MD
- Autumn Lake Healthcare at Spa Creek - Join our wonderful team as a Guest Service Coordinator today! Autumn Lake Healthca...
- 4/24/2024 12:00:00 AM
Guest Services Coordinator
- Campmtcrags
-
Calabasas, CA
- ** 11-190 - Guest Service Coordinator - CAS/Mt. Crags Camp** **Job Category****:** Ministries & Related Programs/Youth P...
- 4/24/2024 12:00:00 AM
Guest Services Coordinator
- Worley Wax LLC
-
Saint Petersburg, FL
- Job Description Job Description PRIDE WAX is growing! We are seeking a Guest Services Coordinator to become a part of ou...
- 4/23/2024 12:00:00 AM
Corporate Guest Services Coordinator
- Top-Ranked Firm
-
Los Angeles, CA
- Job Description Job Description Corporate Guest Services Coordinator LOCATION: Los Angeles, CA THE ORGANIZATION: Top Ran...
- 4/23/2024 12:00:00 AM
Guest Services Coordinator
- Addison Group
-
Miami, FL
- Job Summary: The Guest Services Coordinator is responsible for providing exceptional customer service and support to cli...
- 4/22/2024 12:00:00 AM
About Iowa
Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north.
In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$40,532 to $57,882
Most Popular Cities in Iowa for Guest Services Supervisor - Casino Jobs
What does a Guest Services Supervisor - Casino do?
Guest Services Supervisor - Casino in Augusta, GA
Atlantis Casino Resort Spa has opened a new Guest Services Manager.
February 04, 2020
Guest Services Supervisor - Casino in Dayton, OH
Supervises Guest Service Representatives at Front Desk for the purpose of completion of duties, performance up to standards, giving direction, and decision making.
February 10, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019