Guest Services Supervisor - Casino jobs in Colorado

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

The Lodge Casino is currently in search of a “Guest Services Main Banker”. We are Colorado's First Choice For Fun not only for our guests, but for our employees too! If you are looking for a fun and exciting atmosphere, now is the perfect time to jump start your career. The Lodge Casino opened its doors in June 1998, in Black Hawk, CO. Our property features more than 52,000 square feet of state-of-the-art gaming space, four delicious restaurants, nearly 900 slot machines, 23 table games, four bars and 50 spacious boutique hotel rooms.

Our employees are supported with a comprehensive benefits program that include the following:

• $1,000 Hiring Bonus
• $200 Referral Bonus
• Tuition Reimbursement
• Wellness Programs—Get paid to go to the doctor
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• 48 Hours of Sick Time available immediately and renews annually
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Free Parking
• Discounted Bus Tickets
• Ongoing learning and development programs
• Work towards your future advancement within the company—most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

• Accurately handle large sums of cash
• Assist in training new employees
• Coordinate all cage transactions, complete all cage paperwork
• Maintains Coin Room Inventory in compliance with Gaming
• Maintains and controls paperwork throughout the shift
• May prepare the daily bank deposit of currency, checks, coin, and other items
• Restocks all other cashier banks with necessary currency and coin
• Maintain familiarity with the internal Company expectations and procedures
• Maintain familiarity with Gaming Regulations and ICMP’s
• Submits daily paperwork from shift to Revenue Audit at completion of shift.
• Verifies or coordinates the verification of hard and soft counts into the Coin Room Inventory
• Assumes the responsibility for the controlling and accounting activity within the Cage
• Ensure proper equipment operation and maintain supply inventory
• Other related duties including but not limited to complying with the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting

Skills, Education and Other Requirements

• Must have understanding of accounting procedures
• Must be knowledgeable of Gaming Regulations and Internal Control Minimum Procedures (ICMP’s) that affect Cage operations
• Must be familiar with basic computer operations
• Must be fluent in English
• High School Diploma or Equivalent Work Experience
• Previous cash handling experience
• Previous casino cage experience is preferred
• Must possess a valid Colorado Gaming License
• Identification that establishes identity
• Identification that establishes the right to work in the United States

Don't want to drive to Black Hawk?

Take a look at the casino bus routes at www.casinoshuttle.com and www.aceexpresscoaches.com.

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