Guest Services Manager jobs in Wyoming

Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Guest Services Manager
  • Pizza Ranch
  • Casper, WY FULL_TIME
  • Who We Are

    Pizza Ranch, a fast casual restaurant chain based in Orange City, Iowa, has grown from a single location in 1981 to over 200 locations in 14 states. Consistent growth has been a Pizza Ranch staple, as the brand has become a beacon of community involvement and exceptional food. The Pizza Ranch buffet features legendary pizzas, Crispy Ranch Chicken®, salads and desserts, along with carryout and delivery options. 

    Our company is fueled by a powerful Vision "to glorify God by positively impacting the world" and a Mission "to give every guest a legendary experience." If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who pursue excellence in their work and love to be of service to others. 

    Responsibilities

    At Pizza Ranch, we view our management team as a vital part of what makes our business so successful. As a Guest Services Manager you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant General Manager in leading the day to day operations and support the management of the of the guest experience through Market Force data and feedback. At the Pizza Ranch you will have the ability to drive store level profitability and sales goals by controlling food and labor costs. Most importantly you will have the opportunity to provide genuine care for all of our staff and guests and to create legendary impact to those you come in to contact with.

    Key Accountabilities:


    • Guest Satisfaction

    • Effective Business Management

    • Appropriate and Fair Business Practices

    • Training and Development

    Qualifications, Skills, and/or Competencies:


    • Passion for leading and developing people

    • Proven record of management, communication, and organizational skills

    • The ability to prioritize multiple situations

    • Effective communicator, and listener with good oral and written communication skills

    • Restaurant Management experience preferred

    • Proficient in basic computer skills

    • High School graduate or equivalent education

    • Possess business acumen 

  • Just Posted

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Guest Services Leader I
  • Pilot Company
  • Rawlins, WY FULL_TIME
  • Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. ...
  • 19 Days Ago

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Guest Services Leader
  • Pilot Company
  • Wamsutter, WY FULL_TIME
  • Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. ...
  • 19 Days Ago

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Guest Services Agent - Travelodge
  • Avantic Lodging Enterprises
  • Guernsey, WY FULL_TIME
  • Swing shift afternoon/weekends Job Summary Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's ...
  • 13 Days Ago

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Guest Services Weekly Pay
  • Allied Universal
  • Laramie, WY OTHER
  • Allied Universal® Event Services, North America’s leading crowd management, event staffing, and consulting company, provides rewarding careers that give you a sense of purpose. While working in a dyna...
  • 15 Days Ago

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Environmental Services District Manager
  • Healthcare Services Group, Inc.
  • RIVERTON, WY OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 2 Months Ago

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Guest Service Manager>
  • The Fresh Market
  • Charlotte, NC
  • The Fresh Market - 4207 Providence Rd [Department Supervisor] As a Guest Service Manager at The Fresh Market, you'll: Ma...
  • 3/28/2024 12:00:00 AM

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Guest Services Manager
  • Raymond Management Company
  • Joliet, IL
  • ** Guest Services Manager** **Job Category****:** Management **Requisition Number****:** GUEST002431 Showing 1 location ...
  • 3/27/2024 12:00:00 AM

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Guest Services Manager
  • Graduate Princeton
  • Princeton, NJ
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/27/2024 12:00:00 AM

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Guest Services Manager
  • Marriott International
  • Los Angeles, CA
  • Job Description JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that t...
  • 3/26/2024 12:00:00 AM

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Guest Service Manager
  • KJ's Market
  • Johns Island, SC
  • Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
  • 3/26/2024 12:00:00 AM

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Guest Service Manager
  • Holiday Inn Express & Suites Richburg
  • Richburg, SC
  • Guest Service Manager Guest Experience Ensure your front office team delivers a great service, professional attention an...
  • 3/25/2024 12:00:00 AM

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Guest Service Manager
  • The Fresh Market Inc
  • Glen Mills, PA
  • The Fresh Market & You:: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a n...
  • 3/25/2024 12:00:00 AM

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Guest Services Manager
  • James NoMad NYC
  • New York, NY
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/24/2024 12:00:00 AM

Wyoming (/waɪˈoʊmɪŋ/ (listen)) is a state in the mountain region of the western United States. The state is the 10th largest by area, the least populous, and the second most sparsely populated state in the country. Wyoming is bordered on the north by Montana, on the east by South Dakota and Nebraska, on the south by Colorado, on the southwest by Utah, and on the west by Idaho and Montana. The state population was estimated at 577,737 in 2018, which is less than 31 of the most populous U.S. cities including Denver in neighboring Colorado. Cheyenne is the state capital and the most populous city...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager jobs
$27,514 to $42,648

Guest Services Manager in Omaha, NE
To accomplish this goal, you work with the General Manager (GM) to address guest issues when and before they come up.
January 09, 2020
Guest Services Manager in Pittsfield, MA
You’ll connect with our guests regularly by phone, by email, online, and in person, so strong communication skills are essential.
January 11, 2020
Guest Services Manager in El Paso, TX
You will be required to solve any problems that might arise, whether it is booking ski lessons or restaurant tables, taking a guest to the doctors or dealing with travel insurance claims.
February 18, 2020