Guest Services Manager jobs in Nevada

Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Merchandise Center Visual Manager - Black Canyon Rafting
  • Guest Services, Inc.
  • Boulder, NV FULL_TIME
  • Merchandise Center Visual Manager - $40,000 /year

    LMNRA, located within the Lake Mead National Recreation Area and managed by Guest Services, is now hiring a Merchandise Center Visual Manager!

    This position pays $40,000 - $42,500/year

    Discounts on general merchandise, groceries, fuel, boat rentals, and more!

    Guest Services, Inc. offers competitive pay and amazing benefits such as medical, dental, vision, a 401K savings plan, paid time off, employee discounts at recreational and lodging facilities nationwide, and more!

    Apply today to join our All Star Team!

    JOB SUMMARY

    The Merchandise Center Visual Manager has primary responsibility for merchandising retail products offered in six retail stores within LMNRA and assist with buying. They are expected to work in each store, setting up displays, keeping them fully stocked, clean and organized. They are to assist with keeping shelves stocked and collaborating with the Merchandise Center Manager and store managers to make sure product is displayed properly and making sure inventory stock levels are correct. This position reports to the Business Manager.

    ESSENTIAL FUNCTIONS

    • Promotes the spirit and intent of Guest Services Hospitality Standards
    • Works closely with the Merchandise Center Manager establishing the designs of retail units; direct merchandising and displays. Review and direct quality of all retail units, monitoring compliance with National Park
    • Service rules, regulations, and agreements.
    • Set displays and make sure to incorporate height and assist operations in keeping the stores stocked and organized.
    • Drive traffic through creative displays.
      Works with Merchandise Center Manager on analyzing reports and strategies to promote slow moving items.
    • Assist with development of annual budgets. Monitor budgeted levels and react time in all controllable areas for retail units in sales, costs of sales, payroll, and controllable expenses, implementing corrective measures as needed.
    • Ensure compliance with inventory control procedures across all retail units and the warehouse throughout the receiving, handling, sorting, and transferring process.
    • Ensure process for ongoing cycle counts in operating units.
    • Make sure appropriate signage is displayed in all stores with retail operations managers direction (local, USA made, handmade, native American).
    • Help stores to pull programs together and update display tables & window displays to keep them fresh with new programs ensuring displays are shoppable from multiple sides.
    • Works with Merchandise Center Manager in making sure product is being sent to each store.
    • Help in warehouse, processing orders, checking in freight.
    • Assist with inventories and assist with building a diverse array of products encompassing souvenirs, apparel, sporting goods local and native handcraft, specialty gifts that represent the area and the park,
    • Performs any other duties as may be required or assigned.

    SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

    • High school education with some college education preferred.
    • Two years direct experience in a similar capacity and position accountabilities.
    • Retail Point-of-Sale and database experience and working knowledge with a preference to Clover and CounterPoint.
    • Computer proficiency with the ability to utilize MS Office (Word, Excel, Outlook, PowerPoint, and Access).
    • Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
    • Ability to work independently. Must be extremely organized, accurate, and detail oriented.

    PHYSICAL AND MENTAL REQUIREMENTS


    • Ability to sit at a desk in front of a computer for the entire work day.
    • Reading and writing work-related documents in English.
    • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
    • Constantly communicates and receives verbal communication with other employees.
    • Lifting, carrying, and pushing up to 15 lbs. occasionally, up to 30 lbs. seldom.
    • Use hands and arms to reach for, grasp, and manipulate objects.

    EQUIPMENT USED


    • Typical office equipment (computers, phone system, fax, copiers, scanners, among others).

    Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

  • 1 Month Ago

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Front Desk Agent
  • Guest Services
  • Overton, NV FULL_TIME
  • GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM Front Desk Agent - $14.00/hour Echo Bay Village, managed by Guest Services and located within the Lake Mead National Recreation Area, is now hiri...
  • 3 Days Ago

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Maintenance Specialist
  • Guest Services
  • Overton, NV FULL_TIME
  • GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAMMaintenance Specialist - $15.00/hour Echo Bay Village, managed by Guest Services and located within the Lake Mead National Recreation Area, is now...
  • 4 Days Ago

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Manager, Guest Services
  • Sphere Entertainment Group, LLC
  • Las Vegas, NV FULL_TIME
  • Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to red...
  • 4 Days Ago

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Guest Services Assistant Manager
  • Golden Nugget
  • Las Vegas, NV FULL_TIME
  • Overview: Guest Services Assistant Manager It is the responsibility of Assistant Guest Services Manager to ensure the highest level of guest satisfaction in managing the areas of Bell & Door, Valet Pa...
  • 4 Days Ago

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Guest Services Manager
  • Career Site Brand
  • Stateline, NV FULL_TIME
  • Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who...
  • 18 Days Ago

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Guest Services Manager
  • Vacasa LLC
  • Gulf Shores, AL
  • **Guest Services Manager** at Vacasa Gulf Shores, AL **Why Vacasa** We started with just one home and an idea: to bring ...
  • 3/29/2024 12:00:00 AM

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Guest Services Manager
  • James NoMad NYC
  • New York, NY
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/29/2024 12:00:00 AM

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Guest Services Manager
  • Kimpton Hotel
  • New York, NY
  • Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. O...
  • 3/29/2024 12:00:00 AM

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Guest Service Manager
  • Rbhmanagement
  • Guest Service Manager Holiday Inn Express Cheltenham 33 Dunalley Street, Cheltenham, Gloucestershire, GL50 4AP At Holida...
  • 3/28/2024 12:00:00 AM

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Guest Services Manager
  • Raymond Management Company
  • Joliet, IL
  • ** Guest Services Manager** **Job Category****:** Management **Requisition Number****:** GUEST002431 Showing 1 location ...
  • 3/27/2024 12:00:00 AM

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Guest Services Manager
  • Graduate Princeton
  • Princeton, NJ
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/27/2024 12:00:00 AM

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Guest Services Manager
  • Marriott International
  • Los Angeles, CA
  • Job Description JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that t...
  • 3/26/2024 12:00:00 AM

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Guest Service Manager
  • KJ's Market
  • Johns Island, SC
  • Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
  • 3/26/2024 12:00:00 AM

Nevada is almost entirely within the Basin and Range Province, and is broken up by many north-south mountain ranges. Most of these ranges have endorheic valleys between them, which belies the image portrayed by the term Great Basin. Much of the northern part of the state is within the Great Basin, a mild desert that experiences hot temperatures in the summer and cold temperatures in the winter. Occasionally, moisture from the Arizona Monsoon will cause summer thunderstorms; Pacific storms may blanket the area with snow. The state's highest recorded temperature was 125 °F (52 °C) in Laughlin (e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager jobs
$30,237 to $46,867

Guest Services Manager in Omaha, NE
To accomplish this goal, you work with the General Manager (GM) to address guest issues when and before they come up.
January 09, 2020
Guest Services Manager in Pittsfield, MA
You’ll connect with our guests regularly by phone, by email, online, and in person, so strong communication skills are essential.
January 11, 2020
Guest Services Manager in El Paso, TX
You will be required to solve any problems that might arise, whether it is booking ski lessons or restaurant tables, taking a guest to the doctors or dealing with travel insurance claims.
February 18, 2020