Guest Services Manager jobs in Arkansas
Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Manager jobs
- Residence Inn – Bentonville / Rogers
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Rogers, AR
FULL_TIME
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Who we are:
We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests makes our hotel an outstanding place to work.
Our hotel is part of the Raymond Management Company portfolio of award-winning hotels across the U.S.
What you will be doing:
- Recruiting, training and coordinating work schedules for teammates.
- Organizing, setting expectations and finding efficiencies for policies and procedures.
- Implementing, managing, and training for the telephone shop call program performance.
- Managing Front Desk and Breakfast teams within budget guidelines including daily labor management.
- Training and promoting the company’s 100% Satisfaction Guarantee.
- Continuously promoting, communicating, and embodying the RMC culture.
What We Offer:
- Competitive Wages
- Paid Vacation and Sick time
- Affordable Health, Dental and Vision
- 401(k) Retirement Plan with Company Contribution
- Teammate Referral Program
- Hotel Discount Program
- Check-ins at 30, 60, and 90 Days
- Career Growth Opportunities
- Safe and Healthy Work Environment
Experience the difference of working with Raymond Management Company!
Check us out. Talk to our Teammates. Join our team.
www.raymondteam.com
- 12 Days Ago
- Raymond Management Company
-
Rogers, AR
FULL_TIME
- Who we are: We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests makes our hotel an outsta...
- 12 Days Ago
- Blue Sky Hospitality Solutions
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Conway, AR
FULL_TIME
- Position: Front Office Manager / Guest Service Manager Date: February 2024 JOB SUMMARY Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met th...
- 11 Days Ago
- Staybridge Suites Rogers/Bentonville
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Rogers, AR
FULL_TIME
- About us Staybridge Suites Rogers/Bentonville is a medium business in Rogers, AR. We are professional, agile, creative and our goal is to Provide a superior Guest experience and become the leader in t...
- 12 Days Ago
- Fleet Manager
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Little Rock, AR
FULL_TIME
- At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
- Just Posted
- Turpentine Creek Wildlife Refuge
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Springs, AR
FULL_TIME
- This position is SOLELY a customer service and retail job in out giftshop/entrance building. You will have NO contact, interactions or training with the animals or animal care department. We are seeki...
- 17 Days Ago
Guest Services Manager jobs at Popular Companies
- Troon International
-
Mesa, AZ
- ** Guest Service Manager** **Job Category****:** Golf **Requisition Number****:** GUEST001230 Showing 1 location **Job D...
- 4/19/2024 12:00:00 AM
- Venicesuites
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San Diego, CA
- ** Guest Service Manager** **Job Category****:** Hotel Management and Administration **Requisition Number****:** GUEST00...
- 4/19/2024 12:00:00 AM
- Net2source Inc.
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Mukilteo, WA
- Hi, Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific ...
- 4/19/2024 12:00:00 AM
- Omniaclassifieds
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- **Guest Services Manager** **Send message** We delight our customers by meeting their needs or exceeding their expectati...
- 4/19/2024 12:00:00 AM
- Mission Oak Grill
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Newburyport, MA
- Leadership The Guest Service Manager focuses on eliminating “Anonymous” service through making connections with guests a...
- 4/18/2024 12:00:00 AM
- Oliver Companies, Inc.
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- Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has ...
- 4/18/2024 12:00:00 AM
- Raymond Management Company
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Skokie, IL
- ** Guest Services Manager** **Job Category****:** Management **Requisition Number****:** GUEST01863 Showing 1 location *...
- 4/17/2024 12:00:00 AM
- Collinsvilleil
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- * Parks and Recreation * Collinsville, IL, USA * $16.00 per hour * Hourly * Seasonal *There are no benefits associated w...
- 4/16/2024 12:00:00 AM