Guest Services Manager - Casino jobs in West Virginia

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and VLT Machines other work areas.
• Sweeps floors and walkways. 
• Washes windows, door panels, and sills. 
• Empties wastebaskets, and empties and cleans ashtrays. 
• Replenishes bathroom supplies. 
• Keeps storage rooms clean and organized. 
• Delivers cleaning supplies and paper products. 
• Answers guest's questions about the facility.

BRING US YOUR BEST.

• Minimum of 21 years of age.
• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences.
• Add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.
• Must qualify for licensing with the West Virginia Racing Commission.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee frequently is required to stoop, kneel, crouch, or crawl and talk or hear.  The employee is occasionally required to sit and climb or balance.  The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals.  The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; outside weather conditions; risk of electrical shock; and vibration.  The noise level in the work environment is usually loud.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer