Guest Services Manager - Casino jobs in Washington

Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Maintenance Manager
  • Guest Services, Inc.
  • Ashford, WA FULL_TIME
  • Maintenance Manager

    JOB SUMMARY
    The Maintenance Manager assists the Facilities Director by supervising and performing all aspects of maintenance and repair work on all mechanical and electrical equipment within the unit. The Maintenance Manager is responsible for all maintenance, repairs, construction and other necessary related work on concession facilities throughout the park.

    ESSENTIAL FUNCTIONS
    In conjunction with the Facilities Director assist in driving the direction of departmental focus and priorities, in repair and maintenance, facility management and asset management. Ensure contractual obligations with attention to historic preservation.
    Promotes the spirit and intent of Guest Services Hospitality Standards, promote Career Development and Workplace Diversity
    Assist in directing maintenance department safety program and advise the department in all matters regarding adherence to OSHA codes.
    Maintain and ensure safe facility environment including standards for maintenance and upkeep of all concession facility equipment. Notify the Facilities Director of all unusual events, circumstances, or other safety or quality control issues.
    Check/maintain fire systems- smoke detectors, fire extinguishers, dry sprinkler systems.
    Participate in EHS management meetings.
    Scheduling maintenance personnel shifts and assignment of tasks.
    Forecast and track cost, including material and labor.
    Supervise ongoing seasonal project lists. Delegate duties and perform follow-up inspections.
    Provides technical advice to maintenance personnel in carpentry, electrical, plumbing, heating, refrigeration, internal combustion engines and off-road vehicles with regard to troubleshooting, repair, operation and preventative maintenance of various equipment and systems.
    Make major repairs to electrical, plumbing, heating, air conditioning, restaurant equipment and refrigeration equipment as needed -troubleshooting, leak detection, recharging, installing of metering devices, evaporator fans and compressors.
    Respond immediately and resolve emergency facility needs/issues regarding safety/security/business requirements including fire alarm systems, disengage electrical, water, or gas systems to protect building occupants and property.
    Work with contractors for HVAC/Plumbing/Electrical as needed to fulfill the needs of the hotels, F&B and Retail.
    Coordinate and implement winterization of all Guest Services-operated buildings. Work directly with Chief of Maintenance in coordinating and completion of opening and closing procedures for all facilities.
    During winter participate in snow removal duties using snow shovel, walk-behind snow blower, and John Deere 350B using safety equipment as needed or directed.
    Daily check of snow removal priorities with appropriate action taken to ensure guest and employee safety.
    Work directly with the Chief of Maintenance and Warehouse Manager in ordering needed supplies on a timely basis. Communicate with GM’s on project status timelines.
    Ensure inventory/security of supplies is adequate for the maintenance of the hotel, F&B and Retail.
    Work directly with Chief of Maintenance in keeping accurate files on assigned systems. Keep Facilities Director copied in a timely manner on status of any "call back" projects performed
    Fill in for Facilities Director during vacations, illness or other absences.
    Represent the company in a professional manner at all times. Maintain and enhance the company’s image when interacting with clients, guests, associates and vendors.
    Performs such other related duties as directed or required.

    SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
    High school graduate. Secondary education preferred.
    2-4 years of facility maintenance and supervision experience.
    Strong technical knowledge background in HVAC, Electrical, and/or Plumbing
    Computer proficiency with the ability to utilize MS Outlook.
    Demonstrated talent for interacting with a wide variety of people.
    Ability to effectively organize and coordinate multiple priorities, ability to work well as a team leader
    Ability to problem solve.
    Strong customer service abilities; actively looks for ways to assist customers and co-workers.
    Section 106 Certification.
    Thoroughly familiar with all phases of plumbing, carpentry, electrical and refrigeration repairs.
    Possess automobile and valid Washington State driver’s license, and clean driving record.

    Physical and Mental Requirements
    Must be able to speak clearly and listen attentively.
    Must be able to write legibly as well as read and understand directions and instructions.
    Appearance must be in compliance with company guidelines.
    Will be required to perform diverse physical tasks.
    Must be able to stoop, bend, grasp, and perform repetitive motions.
    Extensive walking and stair climbing. Good physical energy, stamina and agility.
    Must be able to navigate tight crawl spaces.
    Exposure to wet floors occurs.
    Must be able to work in cold, icy or snowy conditions, with elevations up to 6400 feet.
    Must be able to work on a ladder and above shoulder height.
    Must be able to lift 50 pounds periodically, lift, carry and push 25 pounds regularly, 35-40 pounds frequently.
    Must be able to work weekends and be on-call.
    Must be service and safety oriented.
    Must possess a sense of awareness, timelines, urgency, humor, and common sense.
    Must live in local community or in park. Must be able to adapt to the isolation of national park life.
    Equipment Used
    Standard commercial HVAC, Electrical, and/or Plumbing repair equipment and typical office equipment.
    Field transportation vehicles, 15 passenger vans and other motorized equipment.
    JD350, refrigeration test equipment, boiler test equipment, table saw, bench grinder, plumbing equipment, saw, drills, electrical test equipment, ladders, hand tools, sign machines, key machines, fire alarm panels.

    Full-Time Salaried/Exempt - $68,000 DOE

    Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

    Job Type: Full-time

    Pay: $68,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee discount
    • Health insurance
    • Paid time off
    • Vision insurance

    Experience level:

    • 2 years

    Schedule:

    • Day shift
    • Monday to Friday
    • Weekends as needed

    Work setting:

    • In-person

    Experience:

    • Facility Maintenance: 2 years (Preferred)

    Ability to Commute:

    • Ashford, WA 98304 (Required)

    Ability to Relocate:

    • Ashford, WA 98304: Relocate before starting work (Required)

    Work Location: In person

  • Just Posted

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Retail Manager - Jackson Visitor Center - Seasonal - $27.55
  • Guest Services, Inc.
  • Paradise, WA FULL_TIME
  • Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the ...
  • 10 Days Ago

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General Manager - Sunrise Day Lodge - Seasonal - $27.55
  • Guest Services, Inc.
  • Ashford, WA FULL_TIME
  • Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the ...
  • 10 Days Ago

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Location Manager - North Cascades Lodge at Stehekin
  • Guest Services, Inc.
  • Stehekin, WA FULL_TIME
  • Location Manager, $30.00 /hour Would you like to spend your summer working at a mystical and peaceful lodge? The North Cascades Lodge at Stehekin’s picturesque lake and breathtaking mountain views tru...
  • 10 Days Ago

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Park General Manager - FT/Year-Round - Salaried
  • Guest Services, Inc.
  • Ashford, WA FULL_TIME
  • Ascending to 14,410 feet above sea level, Mt. Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the wo...
  • 10 Days Ago

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Dining Room Manager - Paradise Inn - Seasonal - $27.55
  • Guest Services, Inc.
  • Paradise, WA FULL_TIME
  • Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the ...
  • 10 Days Ago

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Guest Service Manager>
  • The Fresh Market
  • Charlotte, NC
  • The Fresh Market - 4207 Providence Rd [Department Supervisor] As a Guest Service Manager at The Fresh Market, you'll: Ma...
  • 3/28/2024 12:00:00 AM

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Guest Services Manager
  • Graduate Princeton
  • Princeton, NJ
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/27/2024 12:00:00 AM

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Guest Services Manager
  • Raymond Management Company
  • Joliet, IL
  • ** Guest Services Manager** **Job Category****:** Management **Requisition Number****:** GUEST002431 Showing 1 location ...
  • 3/27/2024 12:00:00 AM

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Guest Services Manager
  • Marriott International
  • Los Angeles, CA
  • Job Description JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that t...
  • 3/26/2024 12:00:00 AM

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Guest Service Manager
  • KJ's Market
  • Johns Island, SC
  • Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
  • 3/26/2024 12:00:00 AM

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Guest Relations Manager
  • HARBOR VIEW HOTEL
  • Edgartown, MA
  • Summary: The Guest Relations Manager oversees all aspects of the concierge department, ensuring an elite level of servic...
  • 3/25/2024 12:00:00 AM

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Guest Service Manager
  • Holiday Inn Express & Suites Richburg
  • Richburg, SC
  • Guest Service Manager Guest Experience Ensure your front office team delivers a great service, professional attention an...
  • 3/25/2024 12:00:00 AM

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Guest Services Manager
  • James NoMad NYC
  • New York, NY
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/24/2024 12:00:00 AM

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$48,837 to $74,651

Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019