Guest Services Manager - Casino jobs in Tennessee

Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Hotel Guest Services Manager
  • Crowne Plaza Knoxville
  • Knoxville, TN FULL_TIME
  • Job Description

    Job Description

    Crowne Plaza Knoxville is looking for an experienced and dynamic individual to join our team! Our ideal candidate is highly organized and detail-oriented with excellent customer service skills and the ability to multitask and manage competing priorities.

    The Guest Services Manager is responsible for helping to create an exceptional experience for all of our guests and visitors by providing highly efficient, professional, and friendly front office, gift shop and bell stand operations.

    This is a great opportunity for an energetic, quality-driven candidate to join a supportive and welcoming team and earn a competitive salary in the range of $50,000 to $60,000 per year.

    • We offer paid vacation and sick leave
    • Free onsite parking
    • Free meals
    • Company Health insurance opt-in upon hire

    Compensation :

    $50,000 - $60,000 yearly

    Responsibilities :

    • Oversee the front desk, gift shop, and bell stand operations to ensure a high level of customer service is delivered to all guests
    • Coordinate with other departments to ensure outstanding service and customer satisfaction
    • Monitor all transactions and accounts to ensure that proper billing and credit policies are followed
    • Monitor customer feedback through surveys and other methods to identify areas to be improved upon
    • Train and supervise front office personnel, including assigning duties and monitoring performance to ensure adherence to company policies and procedures

    Qualifications :

    • Bachelor's degree in hospitality or related field preferred
    • At least 5 years of hotel management experience
    • Experienced in managing front desk functions and customer service
    • US work authorization
    • Knowledge and experience in hospitality services and procedures

    About Company

    Knoxville's Premier Hotel. The Crowne Plaza Knoxville has consistently ranked in the top 10 of all Crowne Plazas in the Americas.

    Our newly renovated hotel boasts 195 well-appointed rooms and 15,000 sq ft of meeting space. We offer top amenities including our renowned Mahogany's Restaurant, The Library Bar, On and Off-Site Catering, and a two-story fitness facility.

    With our central location, our guests are only steps away from all that Downtown Knoxville has to offer.

    16 hours ago
  • 2 Days Ago

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Guest Services Manager
  • Crowne Plaza Knoxville
  • Knoxville, TN FULL_TIME
  • Job Description Job Description Crowne Plaza Knoxville is looking for an experienced and dynamic individual to join our team! Our ideal candidate is highly organized and detail-oriented with excellent...
  • 4 Days Ago

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GUEST SERVICES MANAGER
  • Homewood Suites - Nashville
  • Nashville, TN FULL_TIME
  • This is the job description for GUEST SERVICES MANAGER. Job Title: Guest Services Manager Department: Rooms Company: Dimension Hospitality Reports To: General Manager, Director of Rooms, Front Office ...
  • 16 Days Ago

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GUEST SERVICES MANAGER
  • Home2 - Nashville
  • Nashville, TN FULL_TIME
  • This is the job description for GUEST SERVICES MANAGER. Job Title: Guest Services Manager Department: Rooms Company: Dimension Hospitality Reports To: General Manager, Director of Rooms, Front Office ...
  • 18 Days Ago

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Overnight Valet Attendant - Part Time
  • Evolution Parking & Guest Services
  • Nashville, TN PART_TIME
  • At Evolution, we’re always on the lookout for the right people. Those who are passionate about the service industry – going above and beyond to make guests happy. Those who aren’t afraid to disrupt th...
  • 21 Days Ago

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Overnight Valet Attendant - Full Time
  • Evolution Parking & Guest Services
  • Nashville, TN FULL_TIME
  • At Evolution, we’re always on the lookout for the right people. Those who are passionate about the service industry – going above and beyond to make guests happy. Those who aren’t afraid to disrupt th...
  • 21 Days Ago

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Guest Relations Manager in China
  • Sina Careers
  • Location: Hangzhou (Zhejiang Province) As the Guest Relations Manager at our luxury hotel in China, you will be the welc...
  • 3/28/2024 12:00:00 AM

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Guest Service Manager>
  • The Fresh Market
  • Charlotte, NC
  • The Fresh Market - 4207 Providence Rd [Department Supervisor] As a Guest Service Manager at The Fresh Market, you'll: Ma...
  • 3/28/2024 12:00:00 AM

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Guest Services Manager
  • Graduate Princeton
  • Princeton, NJ
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/27/2024 12:00:00 AM

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Guest Services Manager
  • Raymond Management Company
  • Joliet, IL
  • ** Guest Services Manager** **Job Category****:** Management **Requisition Number****:** GUEST002431 Showing 1 location ...
  • 3/27/2024 12:00:00 AM

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Guest Services Manager
  • Marriott International
  • Los Angeles, CA
  • Job Description JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that t...
  • 3/26/2024 12:00:00 AM

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Guest Service Manager
  • KJ's Market
  • Johns Island, SC
  • Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
  • 3/26/2024 12:00:00 AM

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Guest Relations Manager
  • HARBOR VIEW HOTEL
  • Edgartown, MA
  • Summary: The Guest Relations Manager oversees all aspects of the concierge department, ensuring an elite level of servic...
  • 3/25/2024 12:00:00 AM

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Guest Services Manager
  • James NoMad NYC
  • New York, NY
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/24/2024 12:00:00 AM

Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; Arkansas and Missouri on the Mississippi River to the west. Tennessee is tied with Missouri as the state bordering the most other states. The state is trisected by the Tennessee River. The highest point in the state is Clingmans Dome at 6,643 feet (2,025 m). Clingmans Dome, which lies on Tennessee's eastern border, is the highest point on the Appalachian Trail, and is the third highest peak in the United States east of the Mississippi River. The ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$41,846 to $63,964

Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019