Guest Services Manager - Casino jobs in Kentucky

At Evolution, we’re always on the lookout for the right people. Those who are passionate about the service industry – going above and beyond to make guests happy. Those who aren’t afraid to disrupt the “status quo” as we create new ways to elevate experiences. Those who can help us drive business forward. Get ready for more than just another job. Because when you help us reach our goals, we’ll help you reach yours – through growth opportunities, career development, and perks and benefits to help you live your best life. Just imagine getting started as a Valet and working your way up to Guest Services Manager. It’s not only possible – it’s the path many of our managers have followed.

Job Summary:

As a Valet Attendant, you will be responsible for delivering first-class customer service to guests in a professional, courteous, and efficient manner. The Valet Attendant is responsible for assisting arriving and departing guests by opening and closing doors, parking and securing vehicles, unloading luggage, retrieving vehicles in a timely manner and extending the initial friendly welcome to the hotel guests. 

Are You The Right Fit For This Role?

• You will be working outside in all kinds of weather, as we do not stop parking cars when it rains, snows, is too hot or too cold.
• You must love physical activity, as you will be lifting up to 50lbs as we help take suitcases in and out of the vehicle. You will also need to run, stand for long periods of times, and go up and down stairs within parking garages.
• You will need to be personable and comfortable talking with guests as you help them through the valet check in process. Providing excellent guest service is a must!

The Road To Your Success:

• We provide paid training, High End Forbes Standards training, and continuous on the job training to enhance your skills!
• Later, you can grow into a supervisor or an operations manager through our Crescendo Training Program
• Our company is growing rapidly and this will provide numerous opportunities for advancement locally and across the nation.

The Ability To Work Any Schedule Or Shift:

• We hire valets to start part time, but with the opportunity to grow rapidly into full time supervisor roles.
• You will be assigned an initial schedule to meet our needs at the Hotel property. These schedules will be during our busiest times to ensure higher tips and less work hours.
• You must be available to work flexible schedules, weekends, and holidays.
• Punctuality and reliability are essential!

The Rewards For Your Efforts:

• Cash Tips (Take home Daily)
• Short shifts that allow you maximum flexibility to make the most tips in the shortest time
• Corporate Recognition Program
• Best in class training to prepare you for your future
• Great work culture located at some of the finest hospitality companies in the world

Education & Experience:

• High school diploma or equivalent.
• Experience as a Valet parking attendant, preferred.
• Experience driving a manual transmission vehicle, preferred.
• Proficiency in English; verbally and written.
• Exceptional guest service skills.
• Excellent communication and interpersonal skills.
• Must have a Valid Driver's License and 3 years of driving experience
• Ability to complete and pass pre-employment background, drug, and MVR screen.
• Ability to lift, push, pull objects up to 50 pounds with reasonable accommodation, and exhibit full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching.
• Ability to stand for long periods of time and occasionally run.
• Ability to run up and down multiple level of stairs.
• Ability to work outdoors in all weather conditions.

Hours: Evening Shift with Weekend Availability