Guest Services Manager - Casino jobs in Idaho

Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Guest Services Manager
  • University of Idaho
  • Moscow, ID FULL_TIME
  • University of Idaho

    Guest Services Manager

    Location: Moscow

    Division/College: Auxiliary Services-MID

    Employee Category: Classified

    Pay Range: $27.31 per hour or more depending on experience

    FTE: 1

    Full/Part Time: Full Time

    Position Summary:
    The Guest Services Manager reports to the Assistant Director of Event Services. This position works to ensure a great guest experience for all events held on campus and supports Administrative Operations.

    Duties will include:
    • Hiring, scheduling, and supervising guest service staff/building attendant staff
    • Providing logistical support for events
    • Developing guest services policies and manuals
    • Utilizing databases
    • Overseeing front of the house operations
    • Implementing crowd control
    • Other duties as assigned






    Minimum Qualifications:
    • High school diploma or equivalent
    2 years work experience that includes all the following:
    • Leading/supervising staff
    • Ability to multi-task
    • Ability to adapt to changes and work in a multi-stakeholder environment
    • Use of common office computer applications
    • Providing customer service






    Preferred Qualifications:
    Additional Preferred Qualifications
    • Bachelors Degree in Public Relations, Business Administration or Hospitality Management or 4 years experience in guest services
    • Understanding of event production
    • Working knowledge and good understanding public access policies and procedures
    • Excellent verbal and written communication skills
    • Ability to meet definitive timeline goals on multiple projects simultaneously
    • Experience working in a university setting hiring, scheduling, coordinating, supervising, and evaluating staff
    • Ability to identify areas in need of change or improvement to better the guest experience
    • Working with minimum supervision



    Physical Requirements & Working Conditions:



    Required Licensures, Certifications or other

    Posting Number: SP004118P

    Posting Date: 09/12/2023

    Closing Date:

    Open Until Filled: Yes

    Special Instructions:
    To receive first consideration, please submit a letter of qualification, current resume and references (last 3 supervisors) no later than September 26, 2023.

    In your letter of qualification, using details and examples, please address all of the required and preferred qualifications for this position and how your experience and skills align. The information provided in your letter of qualification will be used to determine eligibility for an interview and demonstrate your communications skills.

    For the full JD please contact Christy Day at cday@uidaho.edu

    Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

    To apply, please visit: jobs.uidaho.edu

    EEO Statement
    University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

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  • 15 Days Ago

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GUEST SERVICES
  • Oak View Group
  • Nampa, ID OTHER
  • Overview A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Nampa Civic Center They are responsible...
  • 15 Days Ago

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GUEST SERVICES
  • Oak View Group
  • Nampa, ID OTHER
  • Overview A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Nampa Civic Center They are responsible...
  • 1 Month Ago

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Guest Services Associate (FT)
  • Wyndham | Travel + Leisure Co.
  • Call, ID FULL_TIME
  • We Put the World on VacationAt Travel Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell ...
  • 21 Days Ago

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Guest Services Agent
  • Resolute Road Hospitality
  • Boise, ID FULL_TIME
  • Description: The Hampton Inn & Suites located at the Boise Spectrum is looking to add to our hospitality family! This hotel is perfectly located next door to thriving restaurants and entertainment at ...
  • 3 Days Ago

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Guest Services Leader I
  • Pilot Company
  • Falls, ID FULL_TIME
  • Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. ...
  • 14 Days Ago

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Guest Service Manager>
  • The Fresh Market
  • Charlotte, NC
  • The Fresh Market - 4207 Providence Rd [Department Supervisor] As a Guest Service Manager at The Fresh Market, you'll: Ma...
  • 3/28/2024 12:00:00 AM

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Guest Services Manager
  • Graduate Princeton
  • Princeton, NJ
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/27/2024 12:00:00 AM

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Guest Services Manager
  • Raymond Management Company
  • Joliet, IL
  • ** Guest Services Manager** **Job Category****:** Management **Requisition Number****:** GUEST002431 Showing 1 location ...
  • 3/27/2024 12:00:00 AM

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Guest Services Manager
  • Marriott International
  • Los Angeles, CA
  • Job Description JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that t...
  • 3/26/2024 12:00:00 AM

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Guest Service Manager
  • KJ's Market
  • Johns Island, SC
  • Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
  • 3/26/2024 12:00:00 AM

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Guest Relations Manager
  • HARBOR VIEW HOTEL
  • Edgartown, MA
  • Summary: The Guest Relations Manager oversees all aspects of the concierge department, ensuring an elite level of servic...
  • 3/25/2024 12:00:00 AM

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Guest Service Manager
  • Holiday Inn Express & Suites Richburg
  • Richburg, SC
  • Guest Service Manager Guest Experience Ensure your front office team delivers a great service, professional attention an...
  • 3/25/2024 12:00:00 AM

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Guest Services Manager
  • James NoMad NYC
  • New York, NY
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/24/2024 12:00:00 AM

Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise. Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$42,263 to $64,601

Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019