Guest Services Manager - Casino jobs in Iowa
Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Guest Services Manager - Casino jobs
- Ameristar Casino Hotel Council Bluffs
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Council, IA
PART_TIME
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WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
- Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a guest of Ameristar Casino
- Enter membership information into computer
- Be knowledgeable of, and follow, all gaming regulations related to this position
- Create and issue loyalty cards for guests
- Assist in Marketing promotions and player events involving the promotions
- Redeem coins, tickets, chips and cash guest checks
- Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
- Ability to identify circumstances or incidents that require the notification and/or approval of others
- Cooperative and able to take direction to follow through on assignments and work with the team
BRING US YOUR BEST.
- High School Diploma or GED equivalent preferred
- Cash handling background helpful but not required
- Experience dealing with the public
- Excellent interpersonal, communication & guest service skills
- Knowledge of entry level computer skills
- Must be able to work flexible hours including evenings, weekends, holidays
- Minimum of one year of guest service experience is strongly encouraged
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY
15 hour - 18 Days Ago
- Pizza Ranch - Urbandale
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Urbandale, IA
FULL_TIME
- Job details$16 - $18 per hour tipsJob type: Full-time night and weekendsBenefits401(k)Dental insuranceHealth insurancePaid time offVision insurance Introduction: We are seeking a dynamic and experienc...
- 5 Days Ago
- Pizza Ranch
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Burlington, IA
FULL_TIME
- Who We Are Pizza Ranch, a fast casual restaurant chain based in Orange City, Iowa, has grown from a single location in 1981 to over 200 locations in 14 states. Consistent growth has been a Pizza Ranch...
- 11 Days Ago
- Pizza Ranch
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Eldora, IA
FULL_TIME
- Who We Are Pizza Ranch, a fast casual restaurant chain based in Orange City, Iowa, has grown from a single location in 1981 to over 200 locations in 14 states. Consistent growth has been a Pizza Ranch...
- 27 Days Ago
- Pizza Ranch
-
Marshalltown, IA
FULL_TIME
- Who We Are Pizza Ranch, a fast casual restaurant chain based in Orange City, Iowa, has grown from a single location in 1981 to over 200 locations in 14 states. Consistent growth has been a Pizza Ranch...
- 27 Days Ago
- Pizza Ranch
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Ackley, IA
FULL_TIME
- Who We Are Pizza Ranch, a fast casual restaurant chain based in Orange City, Iowa, has grown from a single location in 1981 to over 200 locations in 14 states. Consistent growth has been a Pizza Ranch...
- 27 Days Ago
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- Leadership The Guest Service Manager focuses on eliminating “Anonymous” service through making connections with guests a...
- 4/23/2024 12:00:00 AM
- KJ's Market
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Johns Island, SC
- Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
- 4/23/2024 12:00:00 AM
- Concord Hospitality
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Raleigh, NC
- Description We are hiring a Guest Relations Manager We are looking for associates and Leaders that have a passion to ser...
- 4/21/2024 12:00:00 AM
- Concord Hospitality
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Raleigh, NC
- We are hiring a Guest Relations Manager We are looking for associates and Leaders that have a passion to serve others! W...
- 4/21/2024 12:00:00 AM
- Collinsvilleil
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- * Parks and Recreation * Collinsville, IL, USA * $16.00 per hour * Hourly * Seasonal *There are no benefits associated w...
- 4/21/2024 12:00:00 AM