Groupware Specialist jobs in Evanston, IL

Groupware Specialist oversees the development and deployment of the organization's groupware initiative. Defines business requirements and selects collaborative software to meet these requirements. Being a Groupware Specialist implements hardware or software, troubleshoots, and may train end-users. Typically oversees internet access, document sharing, email or other messaging systems. Additionally, Groupware Specialist coordinates with end-users to define needs or areas for improvement. Ensures that all updates or upgrades are appropriately integrated into existing networks. Provides technical support, troubleshooting and training on groupware systems and makes suggestions regarding future groupware needs. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Groupware Specialist typically requires 7+ years of related experience. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. (Copyright 2024 Salary.com)

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Product Technical Specialist - Roselle. IL
  • Signode -Product Technical Specialist
  • Roselle, IL FULL_TIME
  • Product Technical Specialist - Roselle. IL

    Apply Now

    Description/Job Summary

    SUMMARY

    Support Field Service Technicians and work closely with Signode manufacturing and engineering groups at Signode Glenview, Finland, Switzerland, Germany, Denmark, India and other related engineering and manufacturing departments.  The Product Technical Specialist will provide an advanced level of mechanical, electrical, PLC and technical support and information to field service technicians.  This advanced support focus will be on India built Metals products, Europe built stretch products, and Europe built strapping products. This advanced level support will be provided during on-site customer calls and remote support calls with Field Service Techs during machine installs/commissioning, updates, retrofits, and advanced technical calls. Responsibilities also include demonstrating and training on proper machine LOTO and safety practices, developing detailed machine installation instructions, technical troubleshooting instructions and reporting in detail all technical related issues and the action taken to support the Field Techs. 

    ESSENTIAL FUNCTIONS

    Reasonable Accommodation Statement

    To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


    Essential Functions:

    • Stay informed and be able to train techs on safety related changes on products.
    • Travel to customer sites to provide advanced level technical support and training to Field Service techs.
    • Report regularly to Manager about scheduling and technical related issues and actions.
    • Work closely with various Signode engineering and manufacturing departments and regularly meet with them to share information.
    • Facilitate the exchange of technical information to the Field Service Techs using SharePoint and email. 
    • Provide Technical Information reports related to machine issues found during installs and service visits and review with engineering as needed.
    • Update field service of any technical changes on equipment and provide written bulletins, instructions and additional training as required. 
    • Manage, study, and stay up to date with information on the Equipment Products and the controls, technical changes, updates, PLC’s, and software. 
    • Assist Trainers as needed for training classes with Service Techs on specific equipment.
    • Provide feedback to Trainers and IT as it relates to new software compatibility issues with laptops.
    • Provide detailed warranty reports related to issue and service associated with site visits so the information can be reviewed with manufacturing and engineering.


    Other duties as assigned include:

    • Keep an updated data base of service support reports both remote and onsite.
    • Maintain and update computer software for PLC’s, HMI’s, VFD’s, networks, and other important information for supporting Equipment Products.
    • Provide additional information and reports as required to support warranty work and technical changes and actions required to resolve Product issues.  
    • Be resourceful and able to independently use resources to resolve complex mechanical, electrical and software issues.


    POSITION QUALIFICATIONS


    Education: 

    • A two-year college degree in the related field is preferred but not required. 


    Experience / Abilities:

    • A minimum of 5 years of experience and knowledge of Signode systems or similar type products. Technical proficiency in electrical, mechanical, hydraulic, pneumatic, PLC and other electronic operations, and excellent customer service and written and verbal communication skills. 


    Computer skills:

    • A working understanding of Microsoft office, various PLC, HMI and VFD software and a willingness to learn newly developed platforms that are used by engineering to control machines.


    Travel Requirements:

    • Up to 70% travel annually primarily Nationwide with some travel outside of USA.
    • Immediate availability to travel in urgent situations.

      

  • 1 Month Ago

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Front Desk/Medical Assistant
  • Vasectomy Specialist Clinics of Chicago
  • Brook, IL FULL_TIME,PART_TIME
  • Medical Office at Oak Brook IL, comprising two doctors, is seeking a motivated Front desk/Medical Assistant for a long-term employment Monday through Friday 10am-4pm with flexibility to occasionally c...
  • Just Posted

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Cosmetic Merchandiser (2023-30799)
  • Apollo Retail Specialist
  • Arlington, IL PART_TIME
  • As a cosmetic merchandiser, you’ll take on project-based work to ensure cosmetic products, graphics, and displays are visually appealing to attract and engage shoppers, build strong relationships with...
  • 7 Days Ago

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Specialist
  • Constellation Energy
  • Morris, IL FULL_TIME
  • COMPANY OVERVIEW As the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-built to meet the challenges of the climate crisis. Constellation has been the lead...
  • 22 Days Ago

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Specialist
  • Best Buy
  • Burbank, IL FULL_TIME
  • The Best Buy Certified Verizon Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology. They build quality relationships with cu...
  • 22 Days Ago

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Specialist
  • Creative Financial Staffing
  • Villa Park, IL FULL_TIME
  • Are you a talented and driven A / R Specialist Collections professional looking for an exciting opportunity in the manufacturing sector? Look no further! Join this mid-size manufacturing company based...
  • Just Posted

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0 Groupware Specialist jobs found in Evanston, IL area

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Junk Removal Specialist/General Laborer
  • College Hunks Hauling Junk & Moving
  • Des Plaines, IL
  • Compensation: Competitive hourly pay rate, tips, and bonus! College Hunks Hauling Junk and Moving is looking to hire a J...
  • 3/28/2024 12:00:00 AM

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Junk Removal Specialist/General Laborer
  • College Hunks Hauling Junk & Moving
  • Orland Park, IL
  • Compensation: Competitive hourly pay rate, tips, and bonus! College Hunks Hauling Junk and Moving is looking to hire a J...
  • 3/28/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Schaumburg, IL
  • Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm as a Sleep Expert® and have t...
  • 3/28/2024 12:00:00 AM

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Sleep Expert - Sales>
  • Mattress Firm
  • Antioch, IL
  • Mattress Firm - JR-P0051727 [Sales Associate / Team Member] As a Sleep Expert at Mattress Firm, you'll: Elevate and enha...
  • 3/27/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Downers Grove, IL
  • Is your current job a nightmare? Make it a dream job at Mattress Firm! Join Mattress Firm as a Sleep Expert and have the...
  • 3/27/2024 12:00:00 AM

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Sales Expert
  • Cortese Energy
  • Naperville, IL
  • Cortese Energy is a residential solar installer servicing Illinois, Connecticut, and New York. We are seeking a skilled ...
  • 3/25/2024 12:00:00 AM

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Expert Systems Analyst - Remote
  • Altera Digital Health Inc. United States
  • Chicago, IL
  • Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers ...
  • 3/24/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Antioch, IL
  • Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm as a Sleep Expert® and have t...
  • 3/5/2024 12:00:00 AM

Evanston (/ˈɛvənstən/) is a city in Cook County, Illinois, United States, 12 miles (19 km) north of downtown Chicago, bordered by Chicago to the south, Skokie to the west, and Wilmette to the north. It had a population of 74,486 as of 2010[update]. It is one of the North Shore communities that adjoin Lake Michigan and is the home of Northwestern University. The boundaries of the city of Evanston are coterminous with those of the former Evanston Township, which was dissolved in 2014 by voters with its functions being absorbed by the city of Evanston. According to the 2010 census, Evanston has a...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Groupware Specialist jobs
$109,528 to $144,119
Evanston, Illinois area prices
were up 0.8% from a year ago

Groupware Specialist in Olympia, WA
Prepares documentation that will assist in the maintenance of the groupware system.
February 06, 2020
Groupware Specialist in Temple, TX
Ensures smooth integration of all groupware systems in a particular environment.
December 24, 2019
Groupware Specialist in Peoria, IL
Provides technical support on local groupware replication and client dial-up access issues.
December 15, 2019