Group/Region Manager (Commercial Loans) jobs in Santa Rosa, CA

Position Summary

This is a field based position. You will service Customers from Monterey, CA to Eureka, CA. Must be comfortable with up to 3-4 nights per week away from home.

This position is responsible for leading Installation for assigned territory, providing project management and installation services. Directly responsible for a team of approximately 2-5 direct reports. Responsible for the financial performance of major and/or multiple construction and retrofit projects. Develops and trains employees and subcontractors. Responsible for the quality of the installation and customer satisfaction. Represents STERIS Corporation and its interests in job-site decisions affecting daily operations. Responsibilities include delivering installations and ensuring Customer satisfaction with STERIS throughout the process, from pre-installation through start up.

Individuals with experience working in Construction Project Management, Construction Superintendent line of work, Commercial Kitchen Project Management, Commercial Construction Project Management, etc. are often successful in this role. Direct hands on experience highly preferred.

This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of the following states: California

Duties

• Directly manages and develops Installation team members. Responsible for talent management and working closely with talent acquisition to ensure Customer business expectations are met.
• Plans, organizes, directs and controls all costs of installation and subcontracting for assigned projects. Coordinates resources to ensure timely and cost-effective installation and completion of assigned projects.
• Verifies with Customer that expectations will be met or exceeded through execution of plan.
• Maintains allocation of costs to financial reporting systems. Effectively communicates financial and physical project status to management. Manages and provides documentation for the project management file including all correspondences, requests for information and timelines. Produces high quality communications adhering to company standards.
• Provides detailed scope of work and instructions to installers and subcontractors. Verifies understanding of project expectations. Ensures appropriate product training is available / implemented for skill gaps within in-house or subcontractor staff to enable proper installation of STERIS product.
• Routinely walks job sites, attends progress and coordination meetings to ensure quality installation of product. Proactively evaluates potential problems on the job and initiates action to limit negative outcomes. Uses negotiation skills to consistently resolve disputes without the need for escalation.

Duties Continued

• Provides estimates or negotiates work outside original scope. Reviews Customer’s systems during installation and if needed, points out opportunities for improvement resulting in value-added change orders. Pursues, secures and closes change-orders for equitable adjustments to contracts.
• Coordinates equipment start-up by Field Service Representative in conjunction with District Service Manager. Notifies Sales Representative of equipment readiness for Customer in-service training. Ensures job completion documentation is completed and seamless transition to service is achieved.
• Develops and maintains viable relationships with Customers, consultants, prime contractors, subcontractors and trade personnel. Communicates with architects, equipment planners and consultants for the purpose of influencing equipment recommendations and specifications relative to installation.
• Develops close working relationships with Federal, State, and Local code enforcement officials for the purpose of defining installation requirements for all company equipment. Holds licenses as necessary to support installation of equipment.
• Provide feedback to Sales, Service, Marketing and Manufacturing relative to product and/or process quality issues.

Education Degree

Required Experience

• Associates Degree in Engineering or Construction Management with 2 years related project management skills and experience. STERIS field experience preferred.
• In lieu of Associates Degree, must have High School Diploma or GED with 6 years of experience in construction project management.
• Prior experience of direct people management experience in a virtual setting is preferred.
• Experience driving process improvements, familiar with Six Sigma or Lean principles.
• Strong problem solver. Exceptional analytical skills, including the ability to analyze data, draw conclusions, and develop recommendations.
• Strong project management skills and a track record of on-time delivery.

Required Experience Continued

• Exceptional interpersonal skills, including communication, networking, relationship building, negotiation, and building influence.
• Executive presence; ability to interact and influence executive level hospital groups in presentations, issue resolution, etc.
• Demonstrated financial acumen with the ability to develop and analyze financial data.
• Comfortable in a fast paced and fluid environment.
• Creative and strategic thinker who enjoys brainstorming with colleagues and partners.
• Acts as a team player.
• Computer skills – experience with Microsoft applications, project management tools, internet, intranet, and business reporting tools.
• Must be able to be compliant with hospital/customer credentialing requirements.

What can STERIS offer you?

• Competitive pay
• Overtime opportunity
• Annual merit review and incentive plans
• Company provided credit card and laptop
• Business travel and all related expenses paid
• Medical, vision, prescription, dental and life insurance
• 401(k) with a company match
• Paid time off and paid holidays
• Extensive hands-on training and development
• Tuition assistance
• Opportunities for advancement

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