Grocery Store Manager Assistant jobs in Indiana

Job description

The Niemann Harvest Market brand is growing and moving to Indiana. Our third store will be opening in the spring of 2024, located in Merchant Square- 2140 E. 116th St. Carmel, IN.

*We are currently hiring key management positions. We are looking for experienced, forward thinking Managers that can think outside box.

Information about Harvest Market can be found at www.GoHarvestMarket.com

• Delivers superior guest service and ensure absolute customer satisfaction
• Lead and motivate front end staff to ensure they are giving the best customer service possible
• Maintains cleanliness on the front end including check lanes, service desk, carts and cart vestibule area
• Understands all aspects of the cashier position including produce identification
• Responsible for company assets including safe funds, bank deposits, and cash accountability
• Monitors front end transactions to ensure proper handling of product
• Is accountable for services handled at the service desk
• Answers incoming calls using proper phone etiquette
• Works closely with all departments, communicates customer feedback
• Develops and implements weekly schedule for the front end using weekly store projections
• Monitors front end coverage and makes adjustments for customer volume
• Enforces company audit policy
• Interviews and hires
• Completes onboarding
• Trains and coaches frontend team as needed
• Recommends Associates for advancement or special recognition
• Controls and monitors cashier and bookkeeping over/shorts
• Review labor and bookkeeping reports and take appropriate action
• Review refund logs for proper authorization and balancing
• Ensures compliance with Government Regulations regarding link card, WIC, weights and measures, Health Department regulations and purchase of tobacco, liquor and lottery products
• Control store expenses through proper ordering of front end supplies, merchandising, care and maintenance of front end equipment.
• Ensures compliance to Western Union Anti-Money Laundering act by monitoring and reporting suspicious activity
• Follows all store and department policies and procedures
• Follows safety policies and procedures; is a safety role model
• Other duties as assigned by supervisor

Qualifications:
- Proven experience in customer service management or a similar role
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Proficient in sales management techniques and strategies
- Ability to handle difficult customers and resolve conflicts effectively
- Knowledge of employee training development methods and best practices
- Familiarity with shift management and scheduling processes

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Compensation - BOE. FT, Salaried position with benefits that include annual wage reviews, medical, dental, prescription and life insurance, paid holidays, vacations. We are an Associate owned company with a retirement plan that includes an Employee Stock Ownership Plan, Profit Sharing and 401K

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Management: 5 years (Required)
• Customer Service: 5 years (Required)
• Human resources: 3 years (Preferred)
• Staff training: 5 years (Preferred)
• Cash handling: 5 years (Preferred)

Work Location: In person