Government Affairs Representative jobs in East Hartford, CT

Title: Account Manager Reports to: Sales Manager Department: Sales

Grade: Manager

Location: Glastonbury, CT. USA

  *Base Salary Listed does not include potential Bonus Earnings

Position Overview

Reporting to the Sales Manager, the Account Manager maintains and expands

relationships with strategically important customers. The individual is primarily responsible for achieving sales quota and assigned strategic account objectives. The Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

The individual will act as the primary liaison and solutions consultant between iTi and its potential and existing customers. The Account Manager develops and maintains quality relationships that enable aggressive growth. Utilizing innovative thinking, passion for customer service, relationship building skills, and is also responsible for identifying and leading customers smoothly through the solutions cycle to a successful close.

The Account Manager is responsible for ensuring professional ethics are never compromised and comply with company and regulatory policies and procedures. The individual should always act with the highest degree of honesty and integrity. Models and acts in accordance with iTi’s mission, vision and core values.

The following key accountabilities ensure the critical success of this position:

50% Responsible for achieving sales targets and strategic account objectives for assigned customers.

·       Leading the customer account planning cycle and ensuring assigned customers’ needs and

·       expectations are met by the company.

·       Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.

·       Establish and maintain a strong ongoing customer relationship across all levels of influence ensuring the customer sees the Account Manager as a valued resource and strategic partner.

·       Coordinates the involvement of company personnel, including support, service, operations and

·       management resources, in order to meet account performance objectives and customers’ expectations.

·       Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for one to three-year period.

·       Proactively assesses, clarifies, and validates customer needs on an ongoing basis.

·       Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.