Golf Superintendent - Assistant jobs in West Virginia

Essential Job Functions

Position:       Assistant Golf Professional          

Department:   Golf

Updated:        Jan. 2010

Primary Responsibilities: (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)

·        Book and confirm all group golf reservations and plan events

·        Daily inspections of golf shop, outside operations and locker rooms

·        Marketing and promotion of member and outside events

·        Will assist Head Professional with tournament operations

·        Develop basic knowledge of resort staff roles in golf events – Central Reservations, Food & Beverage, Sales & Marketing, Conference Services and Golf Maintenance

·        Manage golf shop in absence of Golf Retail Manager

·        Hard good special orders

·         

Secondary Responsibilities:

·        Act as a Member’s Concierge

·        Oversee golf operation in absence of Head Professional

·        Contribute articles for monthly Member’s newsletter

·         

Normal Working Hours: (Shift, days)

·        6:30am-4:30pm, 10:00am-8:00pm

In order to be successful in this position, the ideal candidate must meet the following criteria

in addition to the Forbes 5 Star Service Standards for All Employees.

Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.)

·        Basic knowledge of golf shop, teaching, merchandising

·        Extensive experience with golf tournament operations

Educational Requirements: (Degree/Certification, highest required/preferred, field of study)

·        High School Diploma or G.E.D.

Communication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents)

·        Able to communicate in a professional manner with guests verbally and in writing

·         Proven record of providing excellent customer service and ability to conduct daily service audits

·        Able to handle difficult guest problems

Technical Requirements:

·        Knowledge of golf swing

·        Knowledge of the game of golf and its rules

·          PGA Apprentice Level 3 or PGA Member, 9 months, 55-60 hours per week

·        Complete PGA requirements (if not a member)

·        Thorough understanding of all areas of golf operation – job descriptions, logistics, policies, procedures and schedules

·        Thorough understanding of Greenbrier and Forbes Service Standards and ability to coach other staff members

Physical Requirements: