Front Office Manager - Casino jobs in West Virginia

Front Office Manager - Casino manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Being a Front Office Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a director. The Front Office Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Office Manager - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

H
Casino Beverage Assistant Manager
  • Hollywood Casino at Charles Town Races
  • Charles Town, WV FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

     

    We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

     

    Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

    WE LOVE OUR WORK.

    • Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
    • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
    • Assists in establishing product menu and records product inventories.
    • Assists in maintaining beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation and service.
    • Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems on designated shift.
    • Assists with providing support for special events when necessary on designated shift.
    • Assists in monitoring inventory of all beverage product.
    • May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.
    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. 
    • Assists Manager with administrative duties, as needed.
    • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
    • Maintains strict confidentiality in all departmental and company matters.

    BRING US YOUR BEST.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. 

    • Associates degree (A.A.) in related field; two years Beverage or equivalent experience, or equivalent combination of education and experience. Prior gaming experience preferred. Minimum of two years supervisory experience required.
    • Must have excellent verbal and written communication skills.
    • Must be proficient in Microsoft applications (Excel, Word, and Outlook).
    • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
    • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. 
    • This job may or may not have supervisory responsibilities. 
    • Responsible for staff development and training programs.
    • Responsible for rewards and recognition program to maximize employee engagement.
    • Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
    • Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
    • Manages work procedures and expedites workflow.
    • Provides recommendation for employee performance (disciplining, coaching, and counseling).
    • Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
    • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

    STAY IN THE GAME. FOLLOW US.

    We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

     

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

     

       

    We're changing entertainment. Follow us.

     

    Equal Opportunity Employer

     

     

     

     

     

     

     

    STARTING SALARY

    Starting from $46,000, annually
  • 14 Days Ago

C
FRONT OFFICE MANAGER
  • Century Management LLC
  • Triadelphia, WV FULL_TIME
  • SUMMARY We are looking for Leaders that have a passion and keen sense of being proactive and caring. If you enjoy engaging with others, leading a team and have a winning personality- this role would b...
  • 5 Days Ago

W
Front Office Manager - Advanced Surgery
  • Watertown Regional Medical Center
  • Beckley, WV FULL_TIME
  • Raleigh Physicians PracticesDescription Raleigh General Hospital Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh G...
  • 1 Month Ago

J
Front Office Manager - Advanced Surgery
  • JobRapido
  • beckley, WV FULL_TIME
  • Raleigh General Hospital Who We Are:People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility car...
  • 1 Month Ago

M
CASINO HOUSEKEEPER
  • Mountaineer Casino Resort Races
  • New Cumberland, WV FULL_TIME
  • SUMMARY Accountable for ensuring high standards of cleanliness of all Hotel, Lodge, Trackside, Casino, Facilities, Parking lot, Administrative offices, and Atrium. ESSENTIAL JOB DUTIES AND RESPONSIBIL...
  • 6 Days Ago

M
HOST - CASINO
  • Mountaineer Casino Resort Races
  • New Cumberland, WV FULL_TIME
  • SUMMARY To provide enhanced customer service to current and new top level players at Mountaineer Casino. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provides enhanced customer service and additional on-...
  • 13 Days Ago

W
Front Desk Manager
  • White Lodging Services Corp.
  • Nashville, TN
  • **Front Desk Manager** **Job Description** Summary: Assists the Front Office Manager or Operations Manager in administer...
  • 3/28/2024 12:00:00 AM

A
Front Desk Manager
  • Auro Hotels
  • Lombard, IL
  • ** Front Desk Manager** **Job Category****:** Front Office **Requisition Number****:** FRONT003341 Showing 1 location **...
  • 3/28/2024 12:00:00 AM

C
Front Desk Manager
  • Crestline Hotels & Resorts Inc
  • Memphis, TN
  • ** Front Desk Manager** ** Front Desk Manager** **Overview** The Front Desk Manager will assist in the planning, directi...
  • 3/28/2024 12:00:00 AM

S
Front Desk Manager
  • Sonesta International Hotels Corporation
  • New York, NY
  • Job Description Summary Assist in managing all aspects of front office areas, which may include but not limited to guest...
  • 3/27/2024 12:00:00 AM

S
Front Desk Manager
  • Sheraton Miami Airport Hotel
  • Miami, FL
  • Overview: Opportunity: Front Desk Manager Manage front desk operations to ensure staff meets company operational standar...
  • 3/26/2024 12:00:00 AM

A
Front Desk Manager
  • ABC Investments and Management Company
  • FRONT OFFICE MANAGER Front Office Manager supervises the front desk to ensure efficient and profitable operation. Respon...
  • 3/25/2024 12:00:00 AM

C
Front Office Manager
  • Crowne Plaza Phoenix Airport
  • Phoenix, AZ
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/25/2024 12:00:00 AM

H
Front Desk Manager
  • Huntington Hotel
  • Irvine, CA
  • Find balance in your career at the BRAND NEW Element Irvine! Become a part of the opening team and join us as we open ou...
  • 3/24/2024 12:00:00 AM

West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston. West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager - Casino jobs
$53,258 to $78,193