Front Office Manager - Casino manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Being a Front Office Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a director. The Front Office Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Office Manager - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
As part of the application process, please complete our pre-employment assessment by clicking the link below:
http://app.portalgreen.com/SafeAssessment/000204?locationCode=00044D
We are looking for an enthusiastic and energetic individual to join our team as our Front Office Manager!
In this role you will lead our Guest Services Team which includes the front desk, bell staff/van drivers, and night auditors as well as overseeing guest service and satisfaction for all departments.
Previous hotel front office supervisory experience is required, management experience preferred.
SMILE is REQUIRED!
Hilton Cincinnati is proud to be an Equal Employment Opportunity employer