Front Office Manager - Casino jobs in Illinois

Front Office Manager - Casino manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Being a Front Office Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a director. The Front Office Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Office Manager - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Relationship Manager
  • Front
  • Chicago, IL FULL_TIME
  • Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. 


    More than 8,000 businesses across many different industries (manufacturing, logistics, travel, financial services, tech, etc.) use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.


    As a Relationship Manager you’ll be focused on building deep relationships with our SMB customers. You will serve as the primary point of contact, helping our existing customer base evangelize Front across their organization. You will be responsible for renewals and expansion, as well as, ensuring the clients overall success with Front. You’ll play a vital role in the customer journey as the customer’s main advocate and advisor, influencing account admins, end users and decision makers.

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    What will you be doing?
    • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
    • Drive Front product adoption to achieve our best-in-class retention and expansion goals
    • Evaluate opportunities to increase customer satisfaction, expansion, and retention 
    • Work cross-functionally with Product, Sales, Support and Marketing to ensure customers have the full power of Front behind them
    • Ensure successful delivery of technical and business value propositions according to customer needs
    • Provide creative problem solving for complex workflows and use cases
    • Ensure long term client satisfaction and reference-ability
    • Be the voice of the customer to the product and go-to-market team


    What skills & experience do you need?
    • 2-4 years of sales and/or customer success experience
    • Clear and thoughtful communicator with excellent verbal and written skills. You value storytelling and can explain complex issues in simple terms and adapt your tone for different users
    • Comfortable giving presentations to groups of any size and audience - from every day end-users of the app to a high level executive
    • Polished relationship builder, passionate about driving value for customers and positively impacting the working lives of people in large organizations
    • Ample experience building and maintaining relationships with stakeholders (internally & externally), including C-suite executives and IT / technical influencers across customer base
    • Proven track record of pipeline/forecast management
    • Great problem solving skills by taking a consultative approach to finding the best solution
    • Naturally curious and consistently determined - a proactive hunter for new use cases inside the install base


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    Applicants must be authorized to work for any employer in the U.S. 


    We are unable to sponsor or take over sponsorship of an employment visa at this time. 


    This is a hybrid role, expected to be in our San Francisco or Chicago office on Tuesdays and Thursdays each week.


    The US base salary range for this full-time position.  Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market based approach to pay. In addition to cash compensation (which includes base salary and, where applicable, may include commissions or overtime pay), Fronteers are eligible to receive equity in the company. This resource will provide additional information on our location zone designations. If you have questions, please speak with a member of our Recruiting Team for additional information. 


    San Francisco: USD $116,900 -$139,200 

    Chicago: USD $99,400 - $118,300 


    What we offer

    ✨ Competitive salary

    🤝 Equity (we are post-series D & backed by some of the best VCs in the US)

    🏥 Private health insurance fully covered by Front

    💪 Flexible Fridays - learn more here!

    🏡 Flexibility to work from home 3 days/week (unless posted as a full-remote role)

    🛋 Mental health support with Modern Health

    🍼 Family planning support with Maven



    Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

  • 28 Days Ago

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Senior Manager, Content
  • Front
  • Chicago, IL FULL_TIME
  • Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the eff...
  • 1 Month Ago

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Casino Operations Assistant Shift Manager
  • Hollywood Casino Aurora
  • Aurora, IL FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 15 Days Ago

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Front Office Manager
  • Residence Inn Ohare/Rosemont
  • Rosemont, IL FULL_TIME
  • Compensation TypeYearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant play...
  • 18 Days Ago

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Office Manager (Front Desk)
  • Lovda Family Dental
  • Hoffman, IL FULL_TIME
  • Responsibilities include but not limited to: -Oversee and coordinate office operations with the administrative and dental staff to ensure organizational and productivity effectiveness -Implement offic...
  • 20 Days Ago

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Front Office Manager
  • Hilton Garden Inn Lake Forest Mettawa
  • Mettawa, IL FULL_TIME
  • Overview Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards. Your Growth Path Assistant General Manager – ...
  • 20 Days Ago

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Front Desk Manager
  • White Lodging Services Corp.
  • Nashville, TN
  • **Front Desk Manager** **Job Description** Summary: Assists the Front Office Manager or Operations Manager in administer...
  • 3/28/2024 12:00:00 AM

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Front Desk Manager
  • Auro Hotels
  • Lombard, IL
  • ** Front Desk Manager** **Job Category****:** Front Office **Requisition Number****:** FRONT003341 Showing 1 location **...
  • 3/28/2024 12:00:00 AM

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Front Desk Manager
  • Crestline Hotels & Resorts Inc
  • Memphis, TN
  • ** Front Desk Manager** ** Front Desk Manager** **Overview** The Front Desk Manager will assist in the planning, directi...
  • 3/28/2024 12:00:00 AM

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Front Desk Manager
  • Sonesta International Hotels Corporation
  • New York, NY
  • Job Description Summary Assist in managing all aspects of front office areas, which may include but not limited to guest...
  • 3/27/2024 12:00:00 AM

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Front Desk Manager
  • Sheraton Miami Airport Hotel
  • Miami, FL
  • Overview: Opportunity: Front Desk Manager Manage front desk operations to ensure staff meets company operational standar...
  • 3/26/2024 12:00:00 AM

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Front Desk Manager
  • ABC Investments and Management Company
  • FRONT OFFICE MANAGER Front Office Manager supervises the front desk to ensure efficient and profitable operation. Respon...
  • 3/25/2024 12:00:00 AM

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Front Office Manager
  • Crowne Plaza Phoenix Airport
  • Phoenix, AZ
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/25/2024 12:00:00 AM

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Front Desk Manager
  • Huntington Hotel
  • Irvine, CA
  • Find balance in your career at the BRAND NEW Element Irvine! Become a part of the opening team and join us as we open ou...
  • 3/24/2024 12:00:00 AM

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager - Casino jobs
$60,771 to $89,222