Front Office Manager Assistant - Casino jobs in Wichita Falls, TX

Front Office Manager Assistant - Casino assists with the supervision of the front desk including personnel and operations. Ensures friendly, prompt and quality customer service. Being a Front Office Manager Assistant - Casino coordinates daily service and administrative activities. May require a bachelor's degree. Additionally, Front Office Manager Assistant - Casino typically reports to the front office manager. To be a Front Office Manager Assistant - Casino typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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IHOP Assistant General Manager-Winstar World Casino
  • Traditions Spirits, Inc.
  • Burneyville, OK FULL_TIME
  • Job Details

    Level Experienced

    Job Location IHOP Express - WinStar World Casino & Resort #563- Thackerville, OK

    Position Type Full Time

    Travel Percentage Negligible

    Job Shift Any

    Job Category Restaurant - Food Service

    Join Our Family
    Who says you can't choose your family?


    We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets.

    We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.

    We are looking for employee-focused leaders to fulfill management position.

    Whats in it for you?


    The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow.

    We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere Should you invest your career in a job so amazing youll feel proud to be a part of every day?


    Employee Benefits:
    401(k) Matching
    Health Insurance
    Dental Insurance
    Vision Insurance
    Life Insurance
    Disability Insurance
    Employee Assistance Program
    Free Manager Meal Per Shift
    Paid Time Off
    Employee Recognition Programs
    Anniversary & Birthday Programs
    Award Co.


    OUR MISSION:


    Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets.

    Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.

    #PASSIONISWHATFUELSUS

    Position Description
    Directly supervise Employees at assigned unit. Assistant General Manager with the overall direction, coordination and evaluation of Company unit. Carry out supervisory responsibilities in accordance with the organizations policies and applicable laws.

    Responsibilities include interviewing, hiring, and training Employees; planning, assigning and directing work; appraising performance; rewarding and disciplining Employees; addressing complaints and resolving problems.

    Keep the General Manager informed.


    ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

    NOTE:
    Traditions, Inc. may change the requirements of this job description at any time.

    These include, but are not limited to the following:

    Embodies Traditions' Mission, Vision, and Core Values
    Assist in the achievement of budgeted sales and profits
    Develop and maintain professional functional working relationships with IHOP restaurant hourly Employees, Home Office, Vice President and guests
    Implement the IHOP 101 Training program for all restaurant employees to improve unit operations and the guest experience
    Assist in the execution of annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for assigned unit as defined by the current Standard Operating Procedures (SOP) and current operations plan
    Manage the restaurant floor and focus on regular contact with guests. Maintain the frequency of guest complaints within acceptable limits and handle complaints in a professional and timely manner. Ensure approved guest feedback system is in use and acted upon
    Communicates regularly with the Food & Beverage Director the activities of the restaurant and its employees to include written reports of the activities at the owners request
    Schedule staff hours and assign duties
    Comply with federal, state and local regulations that are applicable to the assigned unit

    Assist in the recruitment, training and retention of Employees in accordance with the current SOP and operations plan for assigned unit.

    Maintain turnover within acceptable limits. Conduct on-going coaching and administer the restaurant hourly compensation plan. Assure the performance appraisals and merit increases (if applicable) are given as scheduled
    Properly document performance problems. Communicate and enforce policies on 1) sexual harassment 2) discrimination and 3) diversity.
    Maintain crew member appearance and uniform standards
    Ensure food is in compliance with SOP in the areas of specifications, recipes, plating and garnish
    Ensure food is presented well and served at appropriate temperatures, within standard ticket times
    Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen and miscellaneous supplies. Set and adhere to pars. Order food on a timely basis. Keep inventory to a minimum with out-of-stock items
    Ensure the proper operational condition of equipment, building structures and premises according to federal, state and local regulations and SOP
    Keep appliances and equipment well-maintained. Keep small wares, glassware and china adequately stocked
    Maintain the interior and exterior appearance of the restaurant
    Ensure sanitation practices are maintained according to federal, state and local regulations and SOP. Ensure that food is properly stored (labeled, dated and rotated) and proper temperatures are maintained. Enforce and monitor a deep cleaning schedule. Train Employees on proper personal hygiene and food handling

    Develop and maintain a safety program in the restaurant that incorporates a safety committee, safety meetings and information on the use of safety tools and procedures.

    Keep the frequency of accidents within acceptable limits
    Assist in maintaining a safe and secure restaurant. Keep the back door of the restaurant and the doors to the office locked at all times. Control guest checks and follow proper register/cash-handling procedures
    Assist in completion of all required reports and paperwork
    Perform other duties assigned
    This position is located within The Chickasaw Nation's Casinos.


    OTHER DUTIES AND RESPONSIBILITIES:

    NOTE:
    These include, but are not limited to the following (additional responsibilities may be assigned as necessary):

    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
    Performing day-to-day administrative tasks such as maintaining information files and processing paperwork
    Assist the owner with special projects as needed
    Recruiting, interviewing, selecting, hiring, promoting, and terminating employees
    Uniforms and/or clothing should always be on stage clean
    Ensure everyone always wear safety/slip resistant shoes
    Ensure everyone wears a safety belt when lifting objects over 20lbs
    Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought
    Superior attendance and punctuality
    Attendance in mandatory meetings, training, workshops, and/or seminars

    REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):
    High school diploma or general education degree (GED) and two to four years related experience and/or training, or equivalent combination of education and experience
    Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
    Ability to write routine reports and correspondence. Ability to speak effectively before groups and guests or restaurant Employees

    Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.

    Ability to compute rate, ratio and percent and to draw and interpret bar graphs
    Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
    Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources
    Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction
    Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests
    Knowledge of economic and accounting principles and practices, banking and the analysis and reporting of financial data
    Knowledge of laws, legal codes, government regulations regarding the food service industry
    Certification through assigned IHOP training courses
    Excellent oral and written communication skills
    Expert computer skills, ability to compose and create reports, letters, memos, and procedures
    Mature judgment and professionalism in handling all matters
    Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology
    Excellent organization and problem solving skills


    WORKING CONDITIONS AND PHYSICAL EFFORT:
    Standing during most of the shift
    Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes
    Lifts and carries supplies, tubs, and cases, weighing up to 50 lbs
    Essential hand/eye coordination
    Work is normally performed in a typical interior restaurant work environment
    Noise level is moderate to high
    Moderate exposure to cigarette smoke
    Limited exposure to physical risk
    Moderate physical effort required
    Some travel, overnight stays as needed, rarely


    EEO
    Traditions Hospitality Group is committed to equal employment opportunity.

    We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

    WSIHOP123
  • 1 Day Ago

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IHOP Assistant General Manager-Winstar World Casino
  • Traditions Spirits, Inc.
  • Marietta, OK FULL_TIME
  • Job Details Level Experienced Job Location IHOP Express - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Travel Percentage Negligible Job Shift Any Job Category Restaurant - ...
  • 1 Month Ago

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Front Office Assistant
  • Spearmint Dental - Wichita Falls
  • Wichita Falls, TX OTHER
  • Overview Spearmint Dental seeks a positive and energetic Front Office Assistant with experience in dental to join our patient-focused team! We take pride in making all our team members and patients fe...
  • 15 Days Ago

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Front Office Assistant (Spearmint)
  • MB2 Dental
  • Wichita Falls, TX FULL_TIME
  • Spearmint Dental seeks a positive and energetic Front Office Assistant to join our patient-focused team! We take pride in making all our team members and patients feel at home when coming into our off...
  • 1 Month Ago

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Front Office Assistant (Spearmint Wichita Falls)
  • MB2 HR
  • Wichita Falls, TX FULL_TIME
  • Are you a highly organized individual dedicated to providing a positive patient experience? Spearmint Dental is hiring for a Front Office/Hygiene Coordinator in Wichita Falls, TX, and we could be look...
  • 13 Days Ago

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Assistant Front End Manager
  • HOMELAND STORES
  • Marietta, OK OTHER
  • Job Details Job Location: Homeland Store 123 - Marietta, OK Position Type: Part Time Salary Range: Undisclosed Job Shift: Weekends Homeland is looking for passionate individuals who are ready to be an...
  • 23 Days Ago

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0 Front Office Manager Assistant - Casino jobs found in Wichita Falls, TX area

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Human Resources Generalist
  • Emerge
  • Wichita Falls, TX
  • Emerge is seeking an HR Generalist for a large manufacturing client company! This position requires a proactive and mult...
  • 3/28/2024 12:00:00 AM

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Postal Mail Processor-No experience required
  • The Postal Service
  • Wichita Falls, TX
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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Postal Clerk
  • The Postal Service
  • Wichita Falls, TX
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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Dental Office Manager
  • Deans Professional Services
  • Wichita Falls, TX
  • Job Description Job Description DIRECT HIRE OPPORTUNITY! SIGN ON/RELOCATION BONUS! QUARTERLY PERFORMANCE BONUS! Dean’s P...
  • 3/27/2024 12:00:00 AM

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Construction Project Superintendent - Must Commute to Lawton OK
  • Hamilton Builders Contracting
  • Wichita Falls, TX
  • Job Description Job Description The Construction Project Superintendent is responsible for planning, tracking, and overs...
  • 3/27/2024 12:00:00 AM

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Hemodialysis RN
  • Encompass Health Corp.
  • Wichita Falls, TX
  • The Hemodialysis RN is responsible for: * Providing direct patient care to inpatients in need of hemodialysis * Supervis...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative, Store 287
  • Conn's HomePlus
  • Wichita Falls, TX
  • **Overview:** The primary role of a Customer Service Representatives is providing exceptional customer service and proce...
  • 3/25/2024 12:00:00 AM

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Wellness Director LVN/RN
  • Brookdale Senior Living
  • Wichita Falls, TX
  • Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity About the Director of Nursing P...
  • 3/24/2024 12:00:00 AM

Wichita Falls (/ˈwɪtʃɪtɑː/ WITCH-i-taw) is a city in and the county seat of Wichita County, Texas, United States. It is the principal city of the Wichita Falls Metropolitan Statistical Area, which encompasses all of Archer, Clay, and Wichita Counties. According to the 2010 census, it had a population of 104,553, making it the 38th-most populous city in Texas. In addition, its central business district is 5 miles (8 km) from Sheppard Air Force Base, which is home to the Air Force's largest technical training wing and the Euro-NATO Joint Jet Pilot Training program, the world's only multinationa...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager Assistant - Casino jobs
$41,463 to $53,672
Wichita Falls, Texas area prices
were up 1.2% from a year ago

Front Office Manager Assistant - Casino in Fairbanks, AK
The Official Casino of the Vancouver Canucks, River Rock is your place to shine! Your teammates are just like you - positive, up for a challenge, and always willing to go above and beyond for our guests.
December 22, 2019
Front Office Manager Assistant - Casino in Olympia, WA
You will oversee the operation of the Front Office, manage and supervise the daily duty shifts and provide support to senior management in the department's front and back office operations.
January 14, 2020