Front Office Manager Assistant - Casino jobs in Sioux City, IA

As a leader on our front office team, you will be the first point of contact for guests and your front desk team.

Ability to Work / Cover all shifts 7am-3pm, 3pm-11pm, 11pm -7am.

Process check-ins and check-outs, verify billing, create reservations, and process special requests.

Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.

Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.

Understands and follows guest service recovery program.

Accountable for accurately balancing all revenue sources and completing daily financial reports.

Process no-show reservations, prepare financial reports for managerial review.

Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.

Knowledgeable of hotel emergency procedures.

Job Type: Full-time

Pay: $17.50 - $18.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• On call
• Weekends as needed

Work setting:

• In-person

Work Location: In person