Front Office Manager Assistant - Casino assists with the supervision of the front desk including personnel and operations. Ensures friendly, prompt and quality customer service. Being a Front Office Manager Assistant - Casino coordinates daily service and administrative activities. May require a bachelor's degree. Additionally, Front Office Manager Assistant - Casino typically reports to the front office manager. To be a Front Office Manager Assistant - Casino typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Starting pay for this position is $17.14/hour.
0745-1615 Wednesday and Thursday- 16 hours a week
This job is located in Roanoke,IL
POSITION SUMMARY: The Front Office Assistant provides exceptional customer services throughout their interaction with patients, families and their support systems. They are the face of the office and their interaction with the patient/family is important in creating a patient-first environment. This creates an excellent first impression of OSF’s services to patients, families and other external customers over the phone or in person. Performs a variety of reception/clerical duties in a medical practice front office and adheres to department guidelines for scheduling and registration. Works collaboratively with patients, providers, office staff and insurance companies to ensure that patient needs are met. Communicates with insurance companies to determine patient benefits, completes prior-authorizations, and is responsible for incoming and outgoing patient calls, co-pay collection, appointment and procedure scheduling for patients.
REQUIRED QUALIFICATIONS: • Education - High school or GED equivalent • Customer service experience. • Typing, filing, telephone skills • Basic Microsoft application basic proficiency • Excellent Customer Service skills
PREFERRED QUALIFICATIONS: • Basic knowledge of medical terminology, ICD-10 and CPT codes Other skills/knowledge - • Electronic Medical Record experience
OSF HealthCare is an Equal Opportunity Employer.
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