Front Office Manager Assistant - Casino jobs in North Dakota

Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Office Manager. As the Front Office Manager, you will be responsible for overseeing all front desk operations and ensuring exceptional guest experiences. If you have a passion for hospitality and excellent communication skills, we would love to hear from you.

Responsibilities:
- Manage all aspects of the front desk operations, including check-in/check-out procedures, reservations, and guest services
- Train and supervise front office staff to ensure high-quality service delivery
- Maintain a professional and welcoming atmosphere in the lobby area
- Handle guest inquiries, complaints, and requests in a timely and efficient manner
- Coordinate with other departments to ensure smooth operations and guest satisfaction
- Monitor and maintain inventory of office supplies and equipment
- Implement and enforce hotel policies and procedures
- Conduct night audits as needed to ensure accuracy of financial transactions

Skills:
- Strong knowledge of hospitality management principles and practices
- Proficiency in front desk operations, including phone systems and reservation software
- Excellent customer service skills with a friendly and professional demeanor
- Strong organizational and multitasking abilities
- Exceptional communication skills, both verbal and written
- Previous experience in hotel management or a similar role is preferred

At our company, we value our employees' contributions and offer competitive compensation packages. Join our team today and be part of an exciting hospitality environment.

Note: This is a paid position. Internship positions must also offer compensation.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: No less than 32 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Every weekend
• Holidays
• Morning shift
• Overnight shift

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Relocate:

• Dickinson, ND 58601: Relocate before starting work (Required)

Work Location: In person