Front Office Manager Assistant - Casino assists with the supervision of the front desk including personnel and operations. Ensures friendly, prompt and quality customer service. Being a Front Office Manager Assistant - Casino coordinates daily service and administrative activities. May require a bachelor's degree. Additionally, Front Office Manager Assistant - Casino typically reports to the front office manager. To be a Front Office Manager Assistant - Casino typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Assistant Front Office Manager- Cotton Court, Lubbock
Description
JOB SUMMARY
Day to day Guest services operations including Front Desk, PBX, Front Drive and valet parking. Ensuring all staff are properly trained and adhering to service standards and ensuring information is communicated to operations staff in timely and effective manner to ensure guest satisfaction. Serve as point of contact for all other departments needing to relay information to the front office. Act as manager on duty when required.
DUTIES & FUNCTIONS:
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Qualifications
Physical Requirements:
1. : Constantly: At front desk on tile or carpet.
2. : Frequently. When getting supplies from cabinets, picking things up from the floor, and loading the computer printer with paper.
3. Constantly. Getting keys, supplies, and doing paperwork on the front desk.
4. Constantly. When working with several people at once; watching for guests; retrieving material.
5. : Constantly. Passing materials to guests over the front desk counter.
6. Constantly. Handling telephones, folios, files, fares, supplies, keyboards, grasping pens, telephones, and credit card.
7. : Average weight frequently 5 lbs. Maximum weight occasionally 20 lbs.
8. : Average weight frequently 5 lbs. Maximum weight occasionally 20 lbs.
Working Environment:
Interior and exterior of Hotel with exposure to weather conditions
Job Type: Full-time
Pay: $34,000.00 - $36,000.00 per year
Benefits:
Schedule:
Work setting:
Work Location: In person
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