Front Office Manager Assistant - Casino jobs in Hobbs, NM

Front Office Manager Assistant - Casino assists with the supervision of the front desk including personnel and operations. Ensures friendly, prompt and quality customer service. Being a Front Office Manager Assistant - Casino coordinates daily service and administrative activities. May require a bachelor's degree. Additionally, Front Office Manager Assistant - Casino typically reports to the front office manager. To be a Front Office Manager Assistant - Casino typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Hotel Front Desk Assistant Shift Manager
  • Zia Park Casino Hotel Racetrack
  • Hobbs, NM FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

     

    We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

     

    Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

    WE LOVE OUR WORK.

    The following and other duties may be assigned as necessary:  

     

    - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.

    - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.

    - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.

    - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. 

    - Answers inquiries pertaining to hotel policies and services, and resolve occupants’ complaints while supporting all customer service programs on assigned shift.

    - Assists with management of daily arrivals and departures in reservation system on assigned shift.

    - Provides direction for Hotel supervisory staff on assigned shift.

    - Assists with posting charges, and settling of folios for individuals and groups, if applicable, on assigned shift.

    - Addresses and manages complaints, grievances or concerns from team members on assigned shift.

    - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

    - Maintains strict confidentiality in all departmental and company matters. Acts as manager on duty in the absence of the Hotel Manager, to ensure the very best guest service is delivered by the team.

    BRING US YOUR BEST.

    QUALIFICATION REQUIREMENTS  

     

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    - Bachelor's degree (B. A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience.

    - Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.

    - Ability to write reports, business correspondence, and procedure manuals.

    - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. - Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. - Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. - Must be proficient in Microsoft applications (Excel, Word, and Outlook).

    - Knowledge of hotel systems software.

    - Bilingual in Spanish/English preferred, but not required.

     

    SUPERVISORY RESPONSIBILITIES                                                    

     

    - This job has supervisory responsibilities.

    - Responsible for staff development and training programs.

    - Responsible for rewards and recognition program to maximize employee engagement.

    - Evaluates team members within department and delivers constructive feedback to employees in regards to performance.

    - Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.

    - Determines work procedures and expedites workflow.

    - Responsible for employee performance (disciplining, coaching, counseling).

    - Responsible for developing and implementing a quality control program to ensure the very best guest service and guest room products are delivered to each and every customer.  

     

    LANGUAGE SKILLS

     

    - Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.

    - Ability to read and communicate verbally in English. Written communication skills in in English may also be required.  

     

    REASONiNG ABILITY

     

    - Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.

    - Ability to deal with problems involving several concrete variables in standardized situations.  

     

    CERTIFICATES, LICENSES, REGISTRATIONS   

     

    - Must possess a valid driver’s license and have acceptable driving history as determined by Penn Entertainment's auto insurance carrier.  

     

    PHYSICAL DEMANDS 

     

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

     

    -While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls.

    - The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.  

    - The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.  

     

    WORK ENVIRONMENT

     

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    - The noise level in the work environment is usually moderate.  

    - Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.

    STAY IN THE GAME. FOLLOW US.

    We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

     

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

     

       

    We're changing entertainment. Follow us.

     

    Equal Opportunity Employer

     

     

     

     

     

     

     

    STARTING SALARY

    Starting from $40,000 annually, based on experience.
  • 14 Days Ago

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Assistant Front Office Manager
  • Cotton Court Hotel
  • Lubbock, TX FULL_TIME
  • Assistant Front Office Manager- Cotton Court, Lubbock Description JOB SUMMARY Day to day Guest services operations including Front Desk, PBX, Front Drive and valet parking. Ensuring all staff are prop...
  • 1 Month Ago

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Assistant Front Office Manager- CtC
  • Southern Star Courts Management Corporation
  • Lubbock, TX FULL_TIME
  • Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT! Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD WINNING TEAM. Cotton Court Hotel is locat...
  • 18 Days Ago

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Assistant Front Office Manager- CtC
  • VALENCIA GROUP
  • Lubbock, TX OTHER
  • Job Details Level: Experienced Job Location: Cotton Court - Lubbock, TX Position Type: Full Time Education Level: Not Specified Salary Range: $35,000.00 Salary/year Travel Percentage: None Job Shift: ...
  • 1 Month Ago

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Front Office Assistant
  • Bliss Dental-Odessa
  • Odessa, TX OTHER
  • Overview Join our wonderful Bliss Dental & Orthodontics team, where we’re searching for our next full-time Front Office Assistant team member in Odessa, TX! As part of our office staff, you will play ...
  • 18 Days Ago

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Front Office Assistant
  • Bliss South Midland
  • Midland, TX OTHER
  • Overview At Bliss Dental, we’re searching for our next full-time Traveling Front Office Assistant team member to join us in Midland, TX. As part of our office staff, you will play a critical role in e...
  • 20 Days Ago

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0 Front Office Manager Assistant - Casino jobs found in Hobbs, NM area

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Administrative Assistant
  • Big Boys Services LLC
  • Hobbs, NM
  • Job Description Job Description Administrative Assistant We are looking for a diligent invoice clerk to be responsible f...
  • 3/28/2024 12:00:00 AM

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bealls Assistant Store Manager (ASM)
  • bealls
  • Hobbs, NM
  • Position: ASSISTANT STORE MANAGER Non-Exempt: Manager Come join a team that brings a people-first approach to everything...
  • 3/28/2024 12:00:00 AM

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Postal Mail Processor
  • The Postal Service
  • Hobbs, NM
  • POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest gover...
  • 3/28/2024 12:00:00 AM

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Postal Clerk - No Experience Required
  • The Postal Service
  • Hobbs, NM
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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CADET/NON-CERTIFIED CORRECTIONAL OFFICER
  • The GEO Group
  • Hobbs, NM
  • Benefits Information: Full-time employees will enjoy a competitive benefits package with options for you and your family...
  • 3/28/2024 12:00:00 AM

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Administrative Assistant - Work From Home>
  • Rob Levine Law
  • Hobbs, NM
  • [Office Assistant / Fully Remote] - Anywhere in U.S. / Competitive Pay - As an Administrative Assistant you'll: Act as t...
  • 3/27/2024 12:00:00 AM

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Patient Services Specialist *On Call, Variable Shift*
  • Providence
  • Hobbs, NM
  • **Description** **Patient Services Specialist - onsite position.** Under the direction of the PAS supervisor/manager, th...
  • 3/27/2024 12:00:00 AM

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Accountant
  • PENN Entertainment, Inc.
  • Hobbs, NM
  • WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Enterta...
  • 3/24/2024 12:00:00 AM

Hobbs is a city in Lea County, New Mexico, United States. The population was 34,122 at the 2010 Census, increasing from 28,657 at the 2000 census. Hobbs is the principal city of the Hobbs, New Mexico Micropolitan Statistical Area, which includes all of Lea County. According to the United States Census Bureau, the city has a total area of 18.9 square miles (49 km2), all of it land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager Assistant - Casino jobs
$40,537 to $52,473
Hobbs, New Mexico area prices
were up 1.2% from a year ago

Front Office Manager Assistant - Casino in Fairbanks, AK
The Official Casino of the Vancouver Canucks, River Rock is your place to shine! Your teammates are just like you - positive, up for a challenge, and always willing to go above and beyond for our guests.
December 22, 2019
Front Office Manager Assistant - Casino in Olympia, WA
You will oversee the operation of the Front Office, manage and supervise the daily duty shifts and provide support to senior management in the department's front and back office operations.
January 14, 2020