Front Office Manager Assistant - Casino jobs in Hammond, IN
Front Office Manager Assistant - Casino assists with the supervision of the front desk including personnel and operations. Ensures friendly, prompt and quality customer service. Being a Front Office Manager Assistant - Casino coordinates daily service and administrative activities. May require a bachelor's degree. Additionally, Front Office Manager Assistant - Casino typically reports to the front office manager. To be a Front Office Manager Assistant - Casino typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Recently Added Front Office Manager Assistant - Casino jobs
Front Office Manager
- Home 2 Suites Hammond IN
-
Hammond, IN
FULL_TIME
-
“Always deliver what is promised, and always execute what is committed” is what we adhere to! Come join our team where we are committed to providing rewarding opportunities for our associates, the development of exceptional hotels, and delivering the ultimate guest experience. We are currently seeking team members who enjoy engaging with the public while providing a positive guest experience. Our mission is: “To be the first choice of both our guests and team members.”
We are currently recruiting for a Front Office Manager to join our team!
Lead front office activities of hotel and proactively look for opportunities to create memorable experiences for our guests! Responsible for driving excellent guest service results and assisting guests with aspects of their stay, reservation and room assignment activities including various requests and inquiries. Ensure team members are provided training, support and tools to take care of our guests. Their expertise will focus on maximizing profits, developing and retaining employees and exceeding guest expectations.
ESSENTIAL FUNCTIONS:- Scheduling of guest services front desk representatives, night audit staff and breakfast attendants (as applicable)
- Fulfill shift(s) as Manager on Duty as assigned.
- Hands on approach to leading the Guest Services team.
- Maintains staffing levels of the department.
- Maintains supplies and inventory controls for the Front Office and Pantry.
- Provide management support and coverage in other areas of hotel (as needed)
- Review all schedules, ensuring all issues are identified and addressed
- Conduct guest services meetings and ensure employees are kept informed
- Be very familiar with the hotel computer system for training maintenance and trouble shooting.
- Complete credit check daily. Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities.
- Assure knowledge and training of Marketing Programs of company and hotel.
- Recruit, manage, and train, Front Office Team
- Train front desk/guest services, night audit staff on all Company and Brand standard programs
- Train front desk/guest services, night audit, staff on rewards programs and requirements
- Maximize room occupancy at best rates.
- Establish consistent Standard Operating Procedures
- Ensure staff is in compliance with Company Appearance and Grooming standards.
- Assigns duties and shifts to team members and observes performances to ensure adherence to hotel policies and established operating procedures.
- Review guest experience scores; review scores with staff; make recommendations for improvement
- Ensure that the staff is in proper uniform including name tags and in good condition
- Respond to all guest inquiries, complaints and special requests.
- Create work environment where staff are motivated, productive and positive
- Track all of corporate accounts
- May be required at any time to assume the job duties of the Front Desk Clerk or any other position which is directly supervised by this position.
- Comply with hotel security, fire regulations, and all health/safety regulations and legislation
- Oversee smooth operation of breakfast service (as applicable)
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:- Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
- Previous experience as a front desk, guest service supervisor or manager preferred
- Must have excellent leadership and organizational skills.
- Must have excellent customer service skills
- Must have excellent verbal and written communication skills
- Must be familiar with Microsoft Office
- Must be familiar with operation of office equipment e.g.- copier, printer, facsimile machine, telephone etc.
- Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Must be able to work without constant supervision.
- Required to work desk shifts as needed
PHYSICAL DEMANDS:- Ability to stand for the entire scheduled shift.
- While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
- May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
- Must be capable of effectively using close vision, distance vision, and color vision.
- Able to operate in mentally and physically stressful situations
QUALIFICATION STANDARDS:- High school education required. Some college Some college preferred.
- Minimum one (1) year in a management role in a hotel required.
- Must be able to effectively lead a team
- Knowledge of and ability to operate personal computers and various property specific applications.
- Ability to read and speak English fluently. Second or multiple languages are a plus.
- Ability to perform under pressure.
EEO Employer - 28 Days Ago
Front Desk Receptionist/Office Assistant
- New Elements Water Softening
-
Valparaiso, IN
PART_TIME
- Local, family owned Water Softening company of over 30 years seeking a Customer service representative and administrative assistant. Position is part-time with potential opportunity for full-time in t...
- 4 Days Ago
FULL TIME OFFICE ASSISTANT/PARALEGAL
- Gloyeski Law Office
-
Merrillville, IN
FULL_TIME
- Busy firm requires a full time 40 hour per week office assistant/paralegal. You don't have to have a paralegal degree to do this job. This job is great if you are the kind of person who could talk to ...
- Just Posted
Assistant Office Manager
- Webb Hyundai Merrillville
-
Merrillville, IN
FULL_TIME
- Job Summary:Webb Hyundai Merrillville is seeking a full-time Assistant Office Manager to join our growing team at our brand-new dealership in Merrillville, Indiana! This position is in the auto indust...
- 18 Days Ago
Front Desk & PBX Clerk
- Ameristar Casino Hotel East Chicago
-
East Chicago, IN
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 14 Days Ago
Fitness Manager/ Retention Specialist
- Office Staffing
-
Hammond, IN
FULL_TIME
- Responsibilities:- Oversee the daily operations of the facility- Develop and implement retention strategies- Ensure the clinic is clean, safe, and well-maintained- Train and supervise staff- Provide e...
- 3 Days Ago
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0 Front Office Manager Assistant - Casino jobs found in Hammond, IN area
Office Assistant
- Eco Tec Insulation Inc
-
Chicago, IL
- Job Description Job Description Full time office assistant needed Job duties: Answer phones Schedule appointments Data e...
- 5/9/2024 12:00:00 AM
Administrative Assistant
- AltaThera Pharmaceuticals
-
Chicago, IL
- Are you a Rock Star who: Is organized and detail minded with a passion for keeping things running smoothly? Do you love ...
- 5/8/2024 12:00:00 AM
Administrative Assistant Office Manager
- AltaThera Pharmaceuticals
-
Chicago, IL
- Job Description Job Description People Operations/Office Manager AltaThera Pharmaceuticals, a precision medicine company...
- 5/8/2024 12:00:00 AM
Office Manager
- Addison Group
-
Rosemont, IL
- We are seeking a qualified Executive Assistant/Office Manager for a 3-month contract for our client in the packaging ind...
- 5/8/2024 12:00:00 AM
Office Assistant
- Straightline Landscaping & Lawn Mai
-
Homer Glen, IL
- Job Description Job Description · Be part of the Team!!! · Grow with us!!! Landscape Career Opportunities: Job Title: Of...
- 5/8/2024 12:00:00 AM
Assistant Office Manager
- Webb Hyundai Merrillville
-
Merrillville, IN
- Job Summary: Webb Hyundai Merrillville is seeking a full-time Assistant Office Manager to join our growing team at our b...
- 5/7/2024 12:00:00 AM
Executive Assistant Office Manager
- The Larko Group
-
Chicago, IL
- Our client is a distinguished boutique financial services firm in the East Loop area. They are actively seeking an accom...
- 5/6/2024 12:00:00 AM
Office Administrator
- Home Chef
-
Chicago, IL
- This Is Who We Are: Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online prese...
- 5/6/2024 12:00:00 AM
About Hammond, Indiana
Hammond (/ˈhæmənd/) is a city in Lake County, Indiana, United States. It is part of the Chicago metropolitan area. First settled in the mid-19th century, it is one of the oldest cities of northern Lake County. As of the 2010 United States census, it is also the largest in population: the 2010 population was 80,830, replacing Gary as the most populous city in Lake County. From north to south, Hammond runs from Lake Michigan down to the Little Calumet River; from east to west along its southern border, it runs from the Illinois state line to Cline Avenue. The city is traversed by numerous rai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager Assistant - Casino jobs
$45,823 to $59,316
Hammond, Indiana area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Front Office Manager Assistant - Casino do?
Front Office Manager Assistant - Casino in Fairbanks, AK
The Official Casino of the Vancouver Canucks, River Rock is your place to shine! Your teammates are just like you - positive, up for a challenge, and always willing to go above and beyond for our guests.
December 22, 2019
Front Office Manager Assistant - Casino in Olympia, WA
You will oversee the operation of the Front Office, manage and supervise the daily duty shifts and provide support to senior management in the department's front and back office operations.
January 14, 2020