Front Office Manager Assistant - Casino jobs in Carrollton, TX
Front Office Manager Assistant - Casino assists with the supervision of the front desk including personnel and operations. Ensures friendly, prompt and quality customer service. Being a Front Office Manager Assistant - Casino coordinates daily service and administrative activities. May require a bachelor's degree. Additionally, Front Office Manager Assistant - Casino typically reports to the front office manager. To be a Front Office Manager Assistant - Casino typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Recently Added Front Office Manager Assistant - Casino jobs
Assistant Front Office Manager
- Renaissance Dallas Addison Hotel
-
Addison, TX
FULL_TIME
-
Were you always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.The Assistant Front Office Manager is responsible for the smooth operation of the front office and for ensuring that all standard operating procedures pertaining to the front desk are followed. Assists in coordinating the activities of workers in guest registration, bell services, Navigator, valet services, telephone services, and night audit to ensure the highest guest satisfaction and maximize hotel profitability.Position Qualifications and Requirements:Education & Experience:
- High School diploma or GED certification required.
- Associates Degree preferred or 2 yrs hospitality experience in a supervisory role.
- College work in related field helpful.
- Guest service supervisor experience in hospitality environment required
- Valid state driver’s license from applicable state and MVR in good standing.
Physical Demands:- Long hours sometimes required, including nights and weekends.
- Light work-May exert up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Ability to stand during entire shift.
Required Competencies- Must be able to convey information and ideas clearly.
- Must work well in stressful, high-pressure situations.
- Must be able to quickly and accurately evaluate and select among alternative courses of action.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must be effective at listening to, understanding, and clarifying concerns and issues raised by team members and guests.
- Must have the ability to assimilate complex information, data, etc, from various sources and consider, adjust or modify to meet the constraints of the particular situation.
- Must be able to prioritize departmental functions to meet due dates and deadlines.
- Must be able to work with and understand financial information, data, and basic arithmetic function.
Responsibilities may include any and all of the following:- Approach all encounters with guests and team members in a friendly, service-oriented manner.
- Maintain regular attendance in compliance with company standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes proper dress and a correct nametag when working.
- Comply at all times with company standards and regulations to encourage safe and efficient hotel operations.
- Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team member
- Assist in the training and supervision of all Guest Services employees; coach and counsel employees regarding career and personal developments; and conduct performance evaluations and provide feedback to employees, on a regular basis.
- Oversee and participate in guest registration to ensure Guest Satisfaction
- Assist in scheduling staff according to labor standards and forecasts occupancy; assign daily work tasks to employees; and monitor labor costs and productivity to stay within departmental goals.
- Ensure adherence to procedures for hotel accounting, credit control, handling of financial transactions, securities of monies, guest security and emergency procedures as established.
- Respond quickly to guest requests or complaints in a friendly manner and ensure appropriate action is taken.
- Follow up to ensure guest satisfaction and proper documentation.
- Follow company policies and procedures and effectively communicate them to subordinates.
- Aggressively recruit and staff department using company hiring standards (i.e. behavioral questioning, reference checks, evaluation and team interviews).
- Conduct training classes regarding safety, security, departmental procedures and service guidelines.
- Fulfill Manager on Duty shifts as needed..
- Establish and maintain attentive, friendly courteous and efficient hospitality at the Front Desk.
- Maintain efficiency in the operation of the staff in a high standard or quality of service and courtesy, bringing total satisfaction to guests and the hotel.
- Have a thorough knowledge of the hotel fire and safety regulations and policies, accident reports, safety programs, and what the direct duties are in relation to each. Ensure that all guest service employees are properly trained in these procedures.
- Confirm credit and payment method at check in and full payment at check out.
- Provide list of “due outs” to Housekeeping on a consistent basis.
- Maintain close control and inventory of uniforms and equipment on hand.
- Ensure lobby is kept clean at all times.
- Ensure a workable checkroom system for luggage that protects the hotel and guest from loss or damage and that check in and check-out procedures are being maintained.
- Prepare and post weekly schedules in a timely manner and in accordance to guest needs and staff availability.
- Conduct frequent inspections to ensure that staff is meeting all company dress codes and personnel appearance standards (uniforms cleaned and pressed, shoes shined, correct name tag, hair, and facial hair are neat and trimmed, etc.).
- Maintain a complete and accurate set of logs (pass-on, hold valet, hotel vehicle, etc.).
- Ensure that staff is reporting gratuities and off-floor time in accordance with established policies in a timely manner.
- Ensure that all hotel vehicles are in good repair, cleaned, and serviced regularly in accordance with vehicle control guidelines.
- Ensure that all staff equipment is maintained in proper working conditions.
- Maintain a good working relationship between the staff and other departments.
- Determine the requirements for and the follow-ups on special groups or VIPs.
- Prepare and submit accident or injury reports when needed in a timely manner.
- Have accurate and complete guest assistance information available regarding events taking place in town, restaurants, etc
- Stay informed concerning anticipated volume of guest’s arrivals and departures.
- Maintain proper key control Procedures.
- Balance bank daily.
- Perform other duties as requested by management.
- Attend meetings/training as required by management.
- Just Posted
Assistant Front Office Manager
- Omni Hotels & Resorts
-
Dallas, TX
OTHER
- Overview Dallas Hotel The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainmen...
- 1 Month Ago
Front Office Manager - Executive Assistant
- R2 Logistics
-
Dallas, TX
FULL_TIME
- The Front Office Manager / Executive Assistant provides vital administrative and executive support to the R2 Logistics office and executive team. This role provides the structure and organization nece...
- 6 Days Ago
Assistant Front Office Manager Overnight
- Omni Hotels & Resorts
-
Dallas, TX
FULL_TIME
- Assistant Front Office Manager | Overnight Job Locations US-TX-Dallas Requisition ID 2024-107010 # of Openings 1 Category (Portal Searching) Front Office Operations Overview Dallas Hotel The Omni Dall...
- 24 Days Ago
Retail Assistant Manager
- Office Depot
-
Dallas, TX
FULL_TIME
- Overview At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Manager will partner with the General Manager to drive the overall servi...
- Just Posted
Medical Front Office Receptionist
- Medical Office-Specialist
-
Plano, TX
FULL_TIME
- Excellent opportunity for a Front Office Coordinator in a growing family-owned medical practice. Front office duties to include: · Checking in and checking out of patients · Answering telephone calls ...
- 25 Days Ago
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0 Front Office Manager Assistant - Casino jobs found in Carrollton, TX area
Administrative Assistant
- Meison
-
Grapevine, TX
- MEISON is a collection of high-end and luxury womens apparel brands including Jones New York, Misook, Ming Wang, Masai C...
- 4/22/2024 12:00:00 AM
Back Office Coordinator
- Methodist Health System
-
Dallas, TX
- Hours of Work : 40 per week Days Of Week : Monday through Friday Work Shift : Job Description : Your Job: The Back Offic...
- 4/22/2024 12:00:00 AM
Assistant Office Manager
- Sylvie Jewelry
-
Plano, TX
- Assistant Office Manager, Sylvie Jewelry Opportunity to grow with a business that values its employees as family members...
- 4/21/2024 12:00:00 AM
Administration Assistant
- Branch 43
-
Farmers Branch, TX
- Job Description Job Description ob Summary: We are seeking a highly organized and detail-oriented Administrative Assista...
- 4/21/2024 12:00:00 AM
Administrative Assistant Office Manager
- Spot On Talent
-
Dallas, TX
- Are you an enthusiastic and meticulous administrative professional who thrives in wearing multiple hats? Do you like wor...
- 4/19/2024 12:00:00 AM
Administrative Assistant/Project Management
- FastSigns
-
Carrollton, TX
- Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Paid t...
- 4/19/2024 12:00:00 AM
Assistant Office Manager
- Sylvie Jewelry
-
Plano, TX
- Assistant Office Manager, Sylvie Jewelry Opportunity to grow with a business that values its employees as family members...
- 4/18/2024 12:00:00 AM
Full Time Office Manager
- Lifetime Roofing TX
-
Farmers Branch, TX
- Job Description Job Description Lifetime Roofing of America is looking for an experienced Office Manager, preferably wit...
- 4/18/2024 12:00:00 AM
About Carrollton, Texas
Carrollton is a city in Denton, Dallas and Collin counties in Texas, United States. As of the 2010 census, its population was 119,097, making it the twenty-third most populous city in Texas.
According to the United States Census Bureau, Carrollton has a total area of 37.1 square miles (96.1 km2), of which 36.3 square miles (94.0 km2) is land and 0.81 square miles (2.1 km2), or 2.19%, is water.
Carrollton is located in portions of three counties: Dallas County, Denton County, and Collin County....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager Assistant - Casino jobs
$45,190 to $58,492
Carrollton, Texas area prices
were up 2.2% from a year ago
were up 2.2% from a year ago
What does a Front Office Manager Assistant - Casino do?
Front Office Manager Assistant - Casino in Fairbanks, AK
The Official Casino of the Vancouver Canucks, River Rock is your place to shine! Your teammates are just like you - positive, up for a challenge, and always willing to go above and beyond for our guests.
December 22, 2019
Front Office Manager Assistant - Casino in Olympia, WA
You will oversee the operation of the Front Office, manage and supervise the daily duty shifts and provide support to senior management in the department's front and back office operations.
January 14, 2020