Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
FRONT DESK SUPERVISOR
Our ideal Front Desk Supervisor will have prior hotel front desk experience. Marriott, PMS and MARSHA knowledge is a plus. Supervisors are expected to check in/out guests, be a guest’s advocate in both positive and negative situations, and provide incredible customer service.
The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk staff to attain optimal guest satisfaction. Available to work am, pm, weekends, and holidays required.
Job Type: Full-time
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Job Type: Full-time
Pay: $18.00 per hour
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Work Location: In person
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0 Front Desk Supervisor - Casino jobs found in West Jordan, UT area