Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Hampton Inn & Suites is looking for an experienced Front Desk Supervisor to support the oversight of the Front Desk Department of our recently renovated Hampton in Leesburg, VA. A Front Desk Supervisor is responsible for maintaining a smooth and efficient front desk operation, ensuring exceptional customer service, and contributing to the overall success of the hotel. The ideal candidate will have strong leadership, organizational, and interpersonal skills.
If you are seeking a workplace where your skills are valued, your ideas are heard, and your career aspirations are supported, Hampton Inn is the place for you. Learn more below and become part of a team that is shaping the future of hospitality!
Our Perks:
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Qualifications
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 32 – 40 per week
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Work Location: In person