Front Desk Supervisor - Casino jobs in Union City, NJ

Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Front Desk Supervisor
  • The Madison Hotel - Rod's Steak & Seafood Grille -...
  • Morristown, NJ FULL_TIME
  • Job Title: Front Desk Supervisor
    Job Summary:
    As a Front Desk Supervisor, you will be responsible for overseeing the day-to-day operations of the front desk or reception area. You will lead a team of front desk agents and provide exceptional customer service to guests, ensuring their needs are met promptly and professionally. Additionally, you will assist in administrative tasks and ensure the overall guest experience is positive.
    Key Responsibilities:
    Supervision:
    Lead, train, and mentor front desk agents, ensuring they provide excellent customer service.
    Schedule and allocate tasks to front desk staff to ensure efficient coverage.
    Monitor staff performance and provide feedback or coaching as needed.
    Guest Services:
    Greet guests warmly and provide information about the hotel's amenities, services, and policies.
    Handle guest inquiries, requests, and complaints in a courteous and professional manner.
    Assist with check-ins, check-outs, and reservations, ensuring accuracy and efficiency.
    Resolve guest issues and escalate complex problems to higher management when necessary.
    Administrative Duties:
    Maintain accurate records, including room inventory, guest accounts, and billing information.
    Handle cash and credit card transactions, reconcile the cash drawer, and prepare daily reports.
    Assist in coordinating group bookings and events.
    Maintain the cleanliness and organization of the front desk area.
    Communication:
    Communicate effectively with other hotel departments to ensure guest requests are met.
    Act as a liaison between guests and other hotel staff.
    Keep management informed of any operational issues or notable guest feedback.
    Security and Safety:
    Ensure the security of guest information and follow security protocols.
    Handle emergency situations, such as evacuations or medical incidents, following established procedures.
    Training and Development:
    Stay updated on hotel policies, services, and promotions.
    Provide ongoing training to front desk staff to enhance their skills and knowledge.
    Qualifications:
    High school diploma or equivalent; some college coursework in hospitality or related field preferred.
    Previous experience in a front desk or guest service role, with at least 1-2 years of supervisory experience.
    Strong customer service and communication skills.
    Knowledge of hotel reservation systems and software (e.g., PMS - Property Management System). Infor HMS is a plus
    Ability to handle challenging situations and difficult guests with professionalism.
    Attention to detail and excellent organizational skills.
    Availability to work flexible hours, including evenings, weekends, and holidays.
  • 19 Days Ago

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Hotel Front Desk Supervisor
  • SureStay Hotel Secaucus
  • Secaucus, NJ FULL_TIME
  • The Best Western Secaucus is looking for a leader We’re looking for an ambitious, hardworking professional who loves providing outstanding service and will build a great team that performs in accordan...
  • 14 Days Ago

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Front Desk Supervisor
  • SpringHill Suites Newark Liberty
  • Newark, NJ FULL_TIME
  • Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arriva...
  • 1 Month Ago

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Front Desk Supervisor (Opening Shift)
  • NEW TSI HOLDINGS INC
  • Hoboken, NJ FULL_TIME
  • New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida, and Switzerland. We consider ourselves your local neighborhood gy...
  • 20 Days Ago

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Front Desk Supervisor (Closing Shift)
  • NEW TSI HOLDINGS INC
  • Hoboken, NJ FULL_TIME
  • New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida, and Switzerland. We consider ourselves your local neighborhood gy...
  • 1 Month Ago

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Front Desk
  • Grand Fitness Mgmt, LLC
  • Cedar Knolls, NJ FULL_TIME
  • DescriptionJob SummaryAs a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuri...
  • 19 Days Ago

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0 Front Desk Supervisor - Casino jobs found in Union City, NJ area

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Hotel Front Office Supervisor
  • Hotel Resource
  • New York, NY
  • **Hospitality - Hotel** **Hotel Front Office Supervisor** Hotel Front Office Supervisor DelMonte Hotel Group Albany NY *...
  • 3/28/2024 12:00:00 AM

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Front Desk Supervisor
  • White Lodging Services Corp.
  • Teaneck, NJ
  • **Front Desk Supervisor** **Job Description** Summary: Responsible for assisting in the supervision and control of the F...
  • 3/28/2024 12:00:00 AM

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Front Desk Coordinator
  • BLUE WATER SPA, INC
  • Oyster Bay, NY
  • Job Description Job Description Benefits/Perks Competitive salary Flexible Schedule Great work-life balance Paid time of...
  • 3/27/2024 12:00:00 AM

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Front Desk Supervisor
  • AvalonBay Communities, Inc.
  • New York, NY
  • **Front Desk Supervisor** New York, New York **Front Desk Supervisor** **Position Type:** Full Time **State:** New York ...
  • 3/26/2024 12:00:00 AM

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Front Desk Coordinator
  • Godental365
  • New York, NY
  • **Front Desk Coordinator** at Dental365 Bellmore, New York, United States **Please note:** Previous dental experience re...
  • 3/25/2024 12:00:00 AM

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FRONT DESK COORDINATOR
  • BKBM LONG ISLAND CITY LLC
  • Long Island City, NY
  • Core Competencies: Consistent and timely attendance Ability to learn dog recognition Coordinating meet and greets Answer...
  • 3/25/2024 12:00:00 AM

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Front Desk Coordinator
  • Health Plus Management
  • Brighton Beach, NY
  • Job Description Job Description Responsibilities: Make sure patients feel welcome as soon as they walk in the door by de...
  • 3/24/2024 12:00:00 AM

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Front Desk Supervisor
  • Bristol Hospitality LLC
  • Edison, NJ
  • Job Description Job Description We are looking for a Front Office Manager who will be responsible for administering fron...
  • 3/24/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 1.283 square miles (3.322 km2), all of which is land. Part of the New York metropolitan area, it is one of the municipalities which comprise North Hudson, New Jersey. Located atop the ridge of the lower Hudson Palisades (just south of the highest point in the county), many of its streets offer glimpses and views of the surrounding municipalities, the New York City skyline, and the New Jersey Meadowlands. The city is bisected by New Jersey Route 495, a vehicular cut built in conjunction with the Lincoln Tunnel. Soon afte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Supervisor - Casino jobs
$43,898 to $61,510
Union City, New Jersey area prices
were up 1.6% from a year ago